When you stay at The Knot Sapporo, you'll be in a great location, within a short 10-minute walk of Tanukikoji Shopping Street and Sapporo TV Tower. Also, Nakajima Park and Odori Park are within a 15-minute walk. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk from public transportation: Tanuki Koji Stop and Susukino Station are steps away.
Languages
English, Japanese
At a glance
Hotel size
140 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
More
Housekeeping (on request)
In-room safe
Local maps
Special features
Dining
LES BOIS – On-site restaurant.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children
Housekeeping is offered for an extra charge of JPY 3300 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay.
Also known as
The Knot Sapporo Hotel
The Knot Sapporo Sapporo
The Knot Sapporo Hotel Sapporo
Frequently asked questions
Does The Knot Sapporo offer free cancellation for a full refund?
Yes, The Knot Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Knot Sapporo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Knot Sapporo?
Sorry, there's no on-site parking at The Knot Sapporo.
What are the check-in and check-out times at The Knot Sapporo?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at The Knot Sapporo and nearby?
Recommended spots to visit include Tanukikoji Shopping Street (1-min walk) and Nijo Market (6-min walk), along with Sapporo Clock Tower (9-min walk) and Sapporo TV Tower (9-min walk).
Are there restaurants at or near The Knot Sapporo?
Yes, there's an on-site restaurant, LES BOIS.
What's the area around The Knot Sapporo like?
The Knot Sapporo is in Sapporo City Centre, a short 1-minute walk from Tanuki Koji Stop and 9 minutes' walk from Sapporo TV Tower. Travellers say that this hotel is in a good location.
The Knot Sapporo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Sept 2024
Timothy
Timothy, 1-night business trip
Verified Hotels.com guest review
6/10 Good
31 Aug 2024
Worst staff ever!
The rooms and location were excellent - couldn’t ask for a better location. Rooms were clean, new and spotless.
The staff though - rudest in all of the hotels I’ve ever stayed at. No empathy AND unkind!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Clean efficient and readily accessible
Christopher
Christopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Miao
Miao, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Jul 2024
Francis
Francis, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Jul 2024
The best thing about this hotel is its location. If you want to explore downtown Sapporo, then this hotel is right in it and very near to all of the malls and shopping streets. There are many restaurants to choose from on the area as well. There is even an access to the hotel straight from the underground mall which also connects you to both either susukino subway station or odori subway station. This makes it easy for you to go around even when it's raining or snowing outside.
One thing to note on the hotel is that full cleaning is only available for long stayers. We only got 1 full day cleaning during our 7 days stay. For other days you only get change of towels and trash pickup.
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Close to train station, aquarium, shopping and good restaurants. We’ve stayed at other Knot facilities and like their style
Chris
Chris, 4-night trip
Verified Hotels.com guest review
2/10 Poor
29 Jun 2024
highly unpleasant experience at The Knot Sapporo at midnight on our first night. There was a suspicious gas leakage incident, with at least 20 firefighters in the hotel. The hotel did not properly handle the guests' safety.
The hotel left all the non-Japanese speaking guests very miserable and put us in a dangerous situation. There was no communication with the guests.
Lok Yiu
Lok Yiu, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
James
James, 7-night trip
Verified Hotels.com guest review
4/10 Fair
24 Jun 2024
Robyn
Robyn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 Jun 2024
Not for westerners
I was in the hotel when an evacuation order was given / I speak English / the announcement was in Japanese - it was around 3am - went to door realising something was wrong / some other people were using the lift and signalled me to come - thanks to them - no staff - firemen everywhere - turned out to be a gas leak -
We stood in cold for some time / maybe an English announcement would have been good -
Hotel is in good position - entry to tunnel walkway -
Hotel works on weird system of giving “free tokens- but then charges you to go in to have a meal —-
Housekeeping done once during stay - towel given fresh each day ?
Biggest problem is the lift - only 2 of not large size - and hotel has 12 floors / very very slow- housekeeping has to use one of these lifts -
Good position but not other things - would not use this hotel in the future.
Verified traveller
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2024
Its much better if have parking space
Ka Wai
Ka Wai, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
JIWON
JIWON, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
Very pleasant & centrally located hotel. Will stay again if back to Sapporo
Mee Hong
Mee Hong, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
The knot is a modern hotel with great staff to greet you at the 2nd level lobby. The location is superb with underground access to Susukino station. Tanukikoji shopping street is close by. Mega Don Quijote is opposite and the bus to airport is 2 mins walk. Lots of bars and restaurants to choose from. Odori park is 10 mins walk and Sapporo station is 20 mins walk. Each day 3 knot coins were given to a traveler and the coins can be exchanged to food and drinks at the hotel lounge from 4-11pm. We accumulated all the coins and exchanged 2 main courses, 1 nacho and drinks. The main course changes daily and we had Hokkaido beef cooked in wine sauce on top of mash potatoes. I recommend this hotel to other travelers. The superior twin room is spacious compared to standard twin room. I’ll will stay at the Knot again when I am in Sapporo.
Malahayati
Malahayati, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Very nice stay. Thank you!
Roger
Roger, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Modern and clean, super well connected! Totally recommend.
Leslie Jin Hao
Leslie Jin Hao, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Good location
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Apr 2024
All Good
Rudy
Rudy, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
19 Apr 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2024
Brian
Brian, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
Nice hotel. Liked the coins and happy hour. Rooms are small but similar to the size in all Japan hotels.
Richard
Richard, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2024
Interesting complementary coin token system to redeem food and beverage from the hotel restaurant even though our stay does not include F&B. Staff are also very helpful and friendly when we were trying to recover our lost luggage from airport.
Zech
Zech, 4-night romance trip
Verified Expedia guest review
8/10 Very good
15 Mar 2024
Lovely hotel directly connected to the indoor shopping mall/underground passage which is great given the snow/slush/ice covered sidewalks in Sapporo in March. My room was quiet and comfortable. I wish there were coffee/tea mugs to use with the hot pot and maybe a tea bag or two. The system of giving out club coins to use at the bar is silly and annoying. I did not use mine… amongst other things the picture of the free snacks suggested I would not be able to eat them because of lactose intolerance. If you want to attract people to the happy hour just put out some snacks people can help themselves to if they order a drink. Or serve a snack with each drink ordered. That works around the world. Overall I would stay at the knot again because it is a nice hotel in a good location with polite kind staff members. The staff at the front desk are professional and polite.
Patricia A.
Patricia A., 2-night trip
Verified Orbitz guest review
10/10 Exceptional
1 Mar 2024
스스키노 번화가 접근성은 최고
스스키노역 근처라 위치 접근성은 최고입니다. 체크인-아웃, 특히 체크아웃을 Self로 바로 진행할수도 있어서 편했어요. (엘레베이터 통에 카드키 수납있음) 조식은 호불호가 있을 것 같아요. 일본가정식 처럼 나오는데 뷔페식이 좋다면 조식은 고민해보시는게 좋을 것 같습니다. 그 외 전자렌지도 있고, 편의품들도 2층에서 가지고 갈 수 있어서 좋았어요! 2층 라운지는 조용한 바 분위기보다는 조금 시끄러운 펍?느낌에 가까웠습니다 ㅎ