Pullman Rotorua

Luxury hotel with restaurant, near Government Gardens

Choose dates to view prices

Sun 4 Jan
Tue 6 Jan
January 2026
3
February 2026
Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.
Excellent

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar
£156
includes taxes & fees
15 Jan - 16 Jan

Why we love this property

Luxury curated spaces
This hotel showcases carefully curated decor throughout its spaces. Luxury design elements create an elegant, sophisticated atmosphere.
Foodie heaven awaits
Farm-to-table dining with outdoor seating. Vegan and vegetarian dishes shine at every meal. The vibrant bar elevates this culinary gem.
Luxurious sleep sanctuary
Drift into a sumptuous sleep under premium bedding and down comforters. Blackout drapes seal the world out, while indulgent 24-hour room service awaits.

Room options

Showing 19 of 19 rooms
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Superior Room, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe
Superior Room, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down duvets, minibar, in-room safe
Superior Room, 2 Queen Beds, City View | Premium bedding, down duvets, minibar, in-room safe
Superior Room, 2 Queen Beds, City View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Superior Suite, 1 King Bed, City View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, City View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior Two Queen Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down duvets, minibar, in-room safe
49-inch Smart TV with digital channels, TV, pay films
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior King Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe King Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down duvets, minibar, in-room safe
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down duvets, minibar, in-room safe

Superior Two Queen Room with Lake View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down duvets, minibar, in-room safe
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior King Room with Lake View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down duvets, minibar, in-room safe
49-inch Smart TV with digital channels, TV, pay films
Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe King Room with Lake View

  • Sleeps 2

Deluxe Executive King Room with City View

  • Sleeps 2

Deluxe Executive King Room with Lake View

  • Sleeps 2

Superior King Suite with City View

  • Sleeps 2

Executive King Suite with Lake View

  • Sleeps 2
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Deluxe Room, 1 King Bed, City View (Deluxe) | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed
Executive Suite, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Executive Suite, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe
Executive Suite, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed

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Newina Rotorua
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About the area

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Rotorua i-SITE Visitor Centre - 1 min walk - 0.0 km
  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Aroma Cafe - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Pig & Whistle - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬1 min walk

About this property

Pullman Rotorua

When you stay at Pullman Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 130 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered on-site valet parking (NZD 59 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 130
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Barrel & Co Bar and Grill – On-site steakhouse. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 150.0 per night

Parking

  • Covered valet parking costs NZD 59 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?

Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Rotorua?

Yes. Valet parking costs NZD 59 per day. Electric car charging is available.

What are the check-in and check-out times at Pullman Rotorua?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Pullman Rotorua and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pullman Rotorua?

Yes, Barrel & Co Bar and Grill offers al fresco dining.

What's the area around Pullman Rotorua like?

Pullman Rotorua is a short 9-minute walk from Polynesian Spa and 4 minutes' walk from Eat Street.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Pullman Rotorua Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The restaurant offered a great menu with prompt service and convenient dining options. (10 reviews)
  • Breakfast was very good with a lot of options and convenient hours. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationBathroomRestaurantParkingBedBreakfastViewShower

8/10 Very good

Great location and spacious rooms
Lance, 1-night trip

10/10 Exceptional

Staff very helpful. Clean. Beautiful gardens
Patricia, 1-night trip

10/10 Exceptional

The hotel was in a very convenient location. It was comfortable and clean!
Melissa, 1-night trip

10/10 Exceptional

Wonderful stay, friendly staff
Con, 1-night trip

8/10 Very good

Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels. Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up.
Dane, 3-night trip

10/10 Exceptional

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David, 2-night trip

10/10 Exceptional

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR, 2-night trip

10/10 Exceptional

The wonderful staff ... nice and walk to local restaurant. And to the lake front... cleanliness of the rooms
Michelle, 5-night trip

10/10 Exceptional

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile
richard, 1-night trip

10/10 Exceptional

The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.
Pally, 1-night trip

10/10 Exceptional

The room was clean, staff were excellent. Would definitely stay there again.
Lynsay, 2-night trip

10/10 Exceptional

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.
Cara, 1-night trip

8/10 Very good

Great rooms with comfortable beds and all the amenities you need.
Susan, 1-night trip

10/10 Exceptional

Close to lots of restaurants! Loved the room and view of the lake.

10/10 Exceptional

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds
richard, 2-night trip

10/10 Exceptional

Great place for family
Lincoln, 2-night trip

10/10 Exceptional

Great hotel, comfortable room, very good staff
Margaret, 2-night trip

8/10 Very good

The room are huge and the bathroom set up are excellent very functional.
JOSE, 2-night trip

10/10 Exceptional

The Hotel is very good! Great location for walking around the city and my kids is really enjoyed the breakfast buffet !
Ellie, 1-night trip

10/10 Exceptional

Great stay

Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.
Manjinder, 1-night trip

10/10 Exceptional

Very clean and spacey and great staff.
Reena, 1-night trip

10/10 Exceptional

Had a wonderful experience at the hotel, friendly staff and lots of food options nearby! Hotel was modern, clean and really nice
Saba, 2-night trip

10/10 Exceptional

Overnight stay in a central location. Very busy as largest hotel in town. Had a very cute free milk refill fountain in lobby which certainly was a first for me
Christopher, 1-night trip

10/10 Exceptional

Great location and very nice and clean. Friendly staff.
Fabiola, 1-night trip

10/10 Exceptional

Excellent n friendly staff
Hemant, 1-night trip