10/10 Exceptional
Great location, very friendly and helpful staff
Bruce
Bruce, 2-night trip
Pullman Rotorua
Luxury hotel with restaurant, near Government Gardens
Choose dates to view prices
Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.
8.6
Excellent
Popular amenities
- Parking available
- Free Wi-Fi
- Connecting rooms available
- Air-conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Fitness centre
- Valet parking
- 24-hour room service
- 4 meeting rooms
- Meeting rooms
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Front desk safe
Feel at home (6)
- Connecting/adjoining rooms available
- Premium TV channels
- Daily housekeeping
- Blackout curtains
- Lift
- Minibar
£133
includes taxes & fees
12 Apr - 13 Apr
Why we love this property
Luxury curated spaces
This hotel showcases carefully curated decor throughout its spaces. Luxury design elements create an elegant, sophisticated atmosphere.
Foodie heaven awaits
Farm-to-table dining with outdoor seating. Vegan and vegetarian dishes shine at every meal. The vibrant bar elevates this culinary gem.
Luxurious sleep sanctuary
Drift into a sumptuous sleep under premium bedding and down comforters. Blackout drapes seal the world out, while indulgent 24-hour room service awaits.
Room options
Check availability for these dates
Showing 9 of 9 rooms
Superior Room, 1 King Bed, City View
8.8Excellent
30 reviews
- City view
- 26 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed, Lake View
9.8Exceptional
12 reviews
- Lake view
- 26 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Room, 2 Queen Beds, City View
8.8Excellent
16 reviews
- City view
- 26 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Deluxe Room, 1 King Bed, City View
9.6Exceptional
4 reviews
- City view
- 33 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed, Lake View
8.8Excellent
12 reviews
- Lake view
- 33 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Suite, 1 King Bed, City View
10.0Exceptional
2 reviews
- City view
- 55 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Room, 1 King Bed, City View (Deluxe)
10.0Exceptional
1 review
- City view
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed, Lake View (Deluxe)
- Lake view
- Sleeps 3
- 1 King Bed
Executive Suite, 1 King Bed, Lake View
10.0Exceptional
1 review
- Sleeps 2
- 1 King Bed
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About the area
1135 Arawa St, Rotorua, 3010
What's nearby
- Rotorua i-SITE Visitor Centre - 1 min walk - 0.0 km
- Eat Street - 2 min walk - 0.2 km
- Tamaki Maori Village - 3 min walk - 0.3 km
- Polynesian Spa - 8 min walk - 0.7 km
- Rotorua Central Mall - 8 min walk - 0.7 km
Getting around
- Rotorua (ROT-Rotorua Regional) - 13 min drive
Restaurants
- Poco. - 2 min walk
- Aroma Cafe - 3 min walk
- Pig & Whistle - 2 min walk
- Atticus Finch - 3 min walk
- Fat Dog Cafe & Bar - 1 min walk
About this property
Pullman Rotorua
Pullman Rotorua puts you in a great location, within a short 10-minute walk of Rotorua Central Mall and Lake Rotorua. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a short 10-minute walk of Polynesian Spa and Government Gardens. Fellow travellers love the helpful staff.
At a glance
Hotel size
- 130 rooms
- Arranged over 9 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Contactless check-out
- Late check-out subject to availability
Special check-in instructions
- The property charges 2 per cent for credit card payments
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured covered on-site valet parking (NZD 39 per day; includes in/out privileges)
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- 24-hour room service
- Water dispenser
Working away
- 4 meeting rooms
- Conference space (1227 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Bike hire
Facilities
- 1 building/tower
- Built in 2019
- Safe-deposit box at front desk
- Fitness centre
- At least 80% of food locally sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- At least 80% of lighting from LEDs
- Comprehensive recycling policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
- Traditional architecture
Accessibility
- Lift
- Lift door width (centimetres): 150
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairwells
- Stairwell handrail height (centimetres): 130
- Step-free path to entrance
Room amenities
Be entertained
- 49-inch Smart TV
- Premium digital channels
- Streaming services
- Films for purchase
Home comfort
- Air conditioning and heating
- Minibar
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- Individually furnished and decorated
Freshen up
- Partially open bathroom
- Rainfall shower heads
- Shower only
- Designer toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Free WiFi
- Phone
Food and drink
- Dining table
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Restaurant dining guide
Special features
Dining
Barrel & Co Bar and Grill – On-site steakhouse. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
- Rollaway beds are available for NZD 150.0 per night
Parking
- Covered valet parking costs NZD 39 per day with in/out privileges
- Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)
Frequently asked questions
Does Pullman Rotorua offer free cancellation for a full refund?
Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Rotorua?
Yes. Valet parking costs NZD 39 per day. Electric car charging is available.
What are the check-in and check-out times at Pullman Rotorua?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Pullman Rotorua and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Pullman Rotorua?
Yes, Barrel & Co Bar and Grill offers al fresco dining.
What's the area around Pullman Rotorua like?
Pullman Rotorua is a short 3-minute walk from Rotorua Night Market and 4 minutes' walk from Eat Street.
Have a question?
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Pullman Rotorua Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
What guests liked
- The restaurant offered a great menu with prompt service and convenient dining options were available nearby. (12 reviews)
- Breakfast was very good with a lot of options and convenient hours. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationRestaurantBathroomBedParkingBreakfastViewShower8/10 Very good
Place is convenient
Leni
Leni, 1-night trip
10/10 Exceptional
Nice big room. Very clean. Staff great
Deanna
Deanna, 2-night trip
8/10 Very good
Large well located hotel. Pleasant staff.
Doris
Doris, 3-night trip
10/10 Exceptional
Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special
Mats Ruben
Mats Ruben, 3-night trip
10/10 Exceptional
The place was clean and tidy, and well looked after.
alan
alan, 1-night trip
8/10 Very good
Great location and spacious rooms
Lance
Lance, 1-night trip
10/10 Exceptional
Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Great central location for a weekend stay in Rotorua.
Constantine
Constantine, 2-night trip
8/10 Very good
Nice room and staff. Expensive breakfast that wasn’t worth it.
Madeleine
Madeleine, 2-night trip
10/10 Exceptional
Would love to stay there again, thank you for your hospitality
Tianlu
Tianlu, 2-night trip
10/10 Exceptional
Wonderful stay, friendly staff
Con
Con, 1-night trip
10/10 Exceptional
The hotel was in a very convenient location. It was comfortable and clean!
Melissa
Melissa, 1-night trip
10/10 Exceptional
Staff very helpful. Clean. Beautiful gardens
Patricia
Patricia, 1-night trip
10/10 Exceptional
Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David
David, 2-night trip
10/10 Exceptional
I would definitely recommend this hotel to the others.
Sylvia
Sylvia, 2-night trip
10/10 Exceptional
The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.
Pally
Pally, 1-night trip
10/10 Exceptional
Loved the restaurant and walkability to lots of other options nearby. Room was very clean
Staff were wonderful always greeted us with a smile
richard
richard, 1-night trip
10/10 Exceptional
Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR
GURBIR, 2-night trip
10/10 Exceptional
The room was clean, staff were excellent.
Would definitely stay there again.
Lynsay
Lynsay, 2-night trip
8/10 Very good
Great rooms with comfortable beds and all the amenities you need.
Susan
Susan, 1-night trip
10/10 Exceptional
Great property
Yashita
Yashita, 2-night trip
10/10 Exceptional
Great place for family
Lincoln
Lincoln, 2-night trip
10/10 Exceptional
Great stay
Rohit
Rohit, 2-night trip
8/10 Very good
Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels.
Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up.
Dane
Dane, 3-night trip
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