10/10 Exceptional
Everywhere I looked was beautiful, and it made me want to stay here again!
Miyuki
Miyuki, 2-night trip
El Fenn
Property with 3 outdoor pools, near Jemaa el-Fnaa
El Fenn is only 3.6 mi (5.8 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. 3 outdoor pools and 2 bars/lounges are on site, and rooms offer nice touches such as espresso makers and bathrobes.
Exceptional
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Pet-friendly
- Parking available
Main amenities (12)
- 41 guestrooms
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Full-service spa
- 3 outdoor pools
- Rooftop terrace
- Valet parking
- Room service
- Babysitting
- Airport shuttle
- 24-hour front desk
- Garden
Feel at home (6)
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Garden
- Furnished balcony or patio
- Daily housekeeping
£502
includes taxes & fees
15 Jan - 16 Jan
Why we love this property
Spa serenity
The full-service spa offers facials, massages, and body treatments in dedicated rooms. A Turkish bath and garden create a complete wellness sanctuary.
Culinary indulgence
Experience Moroccan cuisine at the restaurant, and toast at 2 bars. The hotel offers free continental breakfast, private dining, and in-room champagne service.
Champagne and dressing gown
Curated decor welcomes guests into guestrooms with furnished balconies. Indulge in champagne service, turndown service, and minibars.
Room options
Check availability for these dates
Showing 7 of 7 rooms
Room (Extra large)
Exceptional
Highlights
Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
Electric kettle
- 60 sq m
- Sleeps 2
- 1 King Bed
Room (Small)
Very good
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
- 36 sq m
- Sleeps 2
- 1 Queen Bed
Room (Medium)
Exceptional
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
- 43 sq m
- Sleeps 2
- 1 King Bed
Room (Large)
Exceptional
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Bathrobes
- 50 sq m
- Sleeps 2
- 1 King Bed
Family Suite, 2 Bedrooms
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
2 bedrooms
Bathrobes
Private bathroom
- 75 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Single Beds
Family Suite, 3 Bedrooms
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
3 bedrooms
Bathrobes
Private bathroom
- 90 sq m
- 3 bedrooms
- Sleeps 6
- 2 King Beds and 2 Single Beds
Panoramic Suite (Extra Large Room with Private Terrace)
Highlights
Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Hairdryer
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000
About this property
El Fenn
El Fenn is only 3.6 mi (5.8 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. 3 outdoor pools and 2 bars/lounges are on site, and rooms offer nice touches such as espresso makers and bathrobes.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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El Fenn Reviews
Exceptional
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
10/10 Exceptional
Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.
Melinda
Melinda, 3-night trip
10/10 Exceptional
El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Diane
Diane, 4-night trip
10/10 Exceptional
Loved this place
Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Clare
Clare, 3-night trip
10/10 Exceptional
.
Pedro
Pedro, 1-night trip
10/10 Exceptional
This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Sally Ann
Sally Ann, 4-night trip
8/10 Very good
Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
Laurent
Laurent, 1-night trip
10/10 Exceptional
Marrakesh experience
The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Cristian
Cristian, 2-night trip
10/10 Exceptional
This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
William
William, 3-night trip
6/10 Good
Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Helen
Helen, 4-night trip
8/10 Very good
Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Laurent
Laurent, 3-night trip
10/10 Exceptional
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed.
Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting.
But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home.
What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful.
Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder.
El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Aaron
Aaron, 2-night trip
10/10 Exceptional
This is a great hotel - we really enjoyed our stay.
It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks.
The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best.
It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
John
John, 4-night trip
10/10 Exceptional
Foi tudo perfeito
GIAN MATTEO
GIAN MATTEO, 5-night trip
10/10 Exceptional
Extraordinário
Fantástico em todos os aspetos
claudio
claudio, 3-night trip
10/10 Exceptional
Amazing property and staff!
Julian
Julian, 2-night trip
10/10 Exceptional
Design e bom-gosto, no coração da Medina
O hotel é incrível, repleto de obras de arte que fazem dele único. O serviço é impecável, e os gatos de estimação do hotel super bem cuidados, fizeram da nossa experiência ainda mais especial. O único ponto de melhoria é a limpeza dos quartos que poderia ser aprimorada, especialmente nos cantos e prateleiras.
Mirela
Mirela, 4-night trip
10/10 Exceptional
Absolutely superb! Ayub at the front desk is particularly delightful.
Karen
Karen, 2-night trip
10/10 Exceptional
My go to for Morrocco!
Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Karla
Karla, 4-night trip
10/10 Exceptional
Amazing hotel
Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Rahul
Rahul, 2-night trip
8/10 Very good
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
MZ
MZ, 10-night trip
10/10 Exceptional
this is the way to make marrakech really enjoyable.
Verified traveller
2-night trip
10/10 Exceptional
A magical place to stay. One of the best hotels i have stayed.
Verified traveller
3-night trip
10/10 Exceptional
Fantastische locatie dicht bij de medina. Mooie kamers en 's avonds veranderd El Fenn in een sprookje met veel kaarsen, verlichting, open vuurtjes etc. Het personeel doet er alles aan om het je naar de zin te maken. De kamers zijn stuk voor stuk schitterend ingericht. Noah, Bell, Ilham en Achraf (guest service) zijn geweldig in het uitzoeken van wat er te doen is qua uitstapjes eten etc.
Verified traveller
3-night trip
10/10 Exceptional
Superbe
Verified traveller
5-night trip