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1 room, 2 adults

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5-star5 stars
Great for familiesThis property has good facilities for families.
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363, Indonesia

5-star beachfront hotel with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,268 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Service
Fantastic service
Location
Great location
WiFi
Good internet service

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

from £140
  • Deluxe Room, 2 Single Beds, Garden View
  • Deluxe Room, 2 Single Beds, Lagoon View
  • Deluxe Studio, 1 King Bed, Balcony
  • Deluxe Studio, 2 Single Beds, Balcony
  • Deluxe Room, 1 King Bed, Pool Access
  • Deluxe Room, 2 Single Beds
  • Studio, 1 King Bed, Balcony
  • Studio, 2 Single Beds, Pool Access (Studio Lagoon Access)
  • Executive Suite, 1 Bedroom, Balcony
  • Suite, 1 Bedroom, Pool Access (Balcony)
  • Deluxe Suite, 1 Bedroom, Balcony (Deluxe Executive Suite, Larger Suite)
  • Deluxe Suite, 1 Bedroom, Ocean View (Bi-Level)
  • Villa, 1 Bedroom
  • Villa, 1 Bedroom
  • Villa, 2 Bedrooms
  • Deluxe Room, 1 King Bed, Balcony, Garden View
  • Deluxe Room, 1 King Bed, Balcony, Lagoon View
  • Suite, 1 Bedroom, Balcony, Ocean View (Bi-Level)
  • Grand Suite, 2 Bedrooms, Ocean View

What’s around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Landmarks

  • In BTDC
  • Nusa Dua Beach (11-minute walk)
  • Tanjung Benoa (27-minute walk)
  • Bali Nusa Dua Convention Centre (8-minute walk)
  • Bali Nusa Dua Theater (9-minute walk)
  • Geger Beach (29-minute walk)
  • BIMC Hospital Nusa Dua (4-minute walk)
  • Bali International Convention Center (6-minute walk)

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) 5.9 miles/9.4 km
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle within 1.6 km

  • Free shopping centre shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lagoon Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Reservations are required.

Arwana Restaurant – This beachfront restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli – Overlooking the pool and garden, this delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Kulkul Bar – This beachfront bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Cascade Bar & Lounge – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali’s small print

Also known as

  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
    • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

    Optional extras

    Rollaway beds are available for IDR 880000.0 per night

    Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 372 reviews

    Exceptional 10.0
    Luxurious Laguna!
    Beautiful hotel with lovely friendly staff, loads of sun loungers & pools so never felt too busy anywhere. Minor 👎 was slight odour from room air con which they dealt with however it came back plus only 2 yoga classes a week so we had to pay for private session.
    Maria, gb3 night family trip
    Exceptional 10.0
    Very good for relaxing break.
    Very relaxing resort with good amenities, friendly and extremely helpful staff and pleasant atmosphere. We would definitely stay there again.
    Michael, gb6 night romance trip
    Very good 8.0
    Great hotel, but food and drink is way too dear
    Beautiful hotel; the grounds are lovely and the lagoon theme is fantastic. The room was good, but having now tried 4 hotels in Bali this gave us the smallest room, smallest bed and, by quite some way, was the most expensive. The beach was good, but proper swimming was almost impossible because the water was just too shallow. The staff were very good, as was the food, but this brings me to the negative; food and drink prices are needlessly way too dear. This is a 5 star hotel and therefore I would expect to pay more, but not 3 x more! The hotel does itself a huge disservice by, bluntly, ripping off what is basically a captive customer base. Such a shame, because otherwise it was fabulous
    Mark, gb4 night romance trip
    Good 6.0
    Luxurious 5* grounds with prices to match
    The laguna has very nice pools in luxurious surroundings with service to match. It is therefore a little shameful that the rooms are just so plain and boring, the bed and linen are obviously very good overall they don't give that Balinese island feel. Ours had a connecting door that allowed you to participate in any conversation your neighbours had as there is no soundproofing at all (you can her people walking on top of you or turning the lights on/off behind the wall). The lagoon access allows you to jump from the room into one of the pools but also means all patrons walking the grounds can look into your room. The balcony door cannot be locked from the outside so somebody has to stay in the room. The common areas are immaculate and of very good standard, you can lounge by the different pools or beach and enjoy overpriced food and cocktails. But prices are similar to any other 5* in the area. What is not nice is for the hotel to try and charge extra for taxis. They proposed IDR 280k for a 30min ride that costed us 100 with a local cab. Similarly, the airport shuttle was offered at 780k when we paid only 200k with a local driver. It makes you wonder what other markups they get with any service offered in or off site (massages, tours, etc.) and if there is really any difference with what you could get on your on. Wifi is powerful and works well from the room all the way to the beach.
    Yonathan, gbRomance trip
    Exceptional 10.0
    Perfect resort
    Excellent service from start to finish. The people are the most welcoming from any resort I have been to. Can not recommend enough.
    Gagan, gbOther trip

    The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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