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All properties in Nusa Dua, Bali, Indonesia
1 room, 2 adults

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • DVD player
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363, Indonesia

5-star beachfront hotel with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fabulous beach location. Very spacious gardens. Excellent pools & facilities. Excellent…Mar 16, 2020
  • Loved the Lagoon: depth 1m to 1.5m made it attractive to a swimmer who did not like being…Oct 22, 2019

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

from £87
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Terrace
  • Deluxe Studio, 2 Single Beds, Non Smoking, Terrace
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Terrace
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony (Executive)
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Villa, 1 Bedroom, Non Smoking
  • Villa, 1 Bedroom, Non Smoking, Private Pool
  • Villa, 2 Bedrooms, Non Smoking, Private Pool
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Balcony
  • Grand Suite, 2 Bedrooms, Non Smoking, Ocean View

What’s around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Landmarks

  • In BTDC
  • Nusa Dua Beach - 11-minute walk
  • Tanjung Benoa - 26-minute walk
  • Bali Collection Shopping Centre - 6-minute walk
  • Bali International Convention Center - 6-minute walk
  • Bali Nusa Dua Convention Centre - 8-minute walk
  • Bali Nusa Dua Theater - 9-minute walk
  • Waterblow - 21-minute walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) 13-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle within 1.6 km

  • Free shopping centre shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible bathroom vanity
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Reservations are required.

Arwana Restaurant – This beachfront restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli – Overlooking the pool and garden, this delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Kulkul Bar – This beachfront bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Cascade Bar & Lounge – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali’s small print

Also known as

  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for lunch and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
    • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

    Optional extras

    Rollaway beds are available for IDR 880000.0 per night

    Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

    • Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer free cancellation for a full refund?
      Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there's free valet parking.
    • Is there a pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 7 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 3 on-site restaurants.
    • Is an airport shuttle service offered by The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, an airport shuttle is available. The charge is IDR 700000 per vehicle roundtrip.

    Recent reviews

    Superb 9.2 From 377 reviews

    Exceptional 10.0
    Great stay
    My girlfriend and I had an amazing stay, wish it was for longer. Beautiful area and pools and beach. Best breakfast ever! Thanks so much Laguna. Danny and Natasha
    Danny, gb1 night romance trip
    Exceptional 10.0
    Luxurious Laguna!
    Beautiful hotel with lovely friendly staff, loads of sun loungers & pools so never felt too busy anywhere. Minor 👎 was slight odour from room air con which they dealt with however it came back plus only 2 yoga classes a week so we had to pay for private session.
    Maria, gb3 night family trip
    Exceptional 10.0
    Very good for relaxing break.
    Very relaxing resort with good amenities, friendly and extremely helpful staff and pleasant atmosphere. We would definitely stay there again.
    Michael, gb6 night romance trip
    Very good 8.0
    Great hotel, but food and drink is way too dear
    Beautiful hotel; the grounds are lovely and the lagoon theme is fantastic. The room was good, but having now tried 4 hotels in Bali this gave us the smallest room, smallest bed and, by quite some way, was the most expensive. The beach was good, but proper swimming was almost impossible because the water was just too shallow. The staff were very good, as was the food, but this brings me to the negative; food and drink prices are needlessly way too dear. This is a 5 star hotel and therefore I would expect to pay more, but not 3 x more! The hotel does itself a huge disservice by, bluntly, ripping off what is basically a captive customer base. Such a shame, because otherwise it was fabulous
    Mark, gb4 night romance trip
    Good 6.0
    Luxurious 5* grounds with prices to match
    The laguna has very nice pools in luxurious surroundings with service to match. It is therefore a little shameful that the rooms are just so plain and boring, the bed and linen are obviously very good overall they don't give that Balinese island feel. Ours had a connecting door that allowed you to participate in any conversation your neighbours had as there is no soundproofing at all (you can her people walking on top of you or turning the lights on/off behind the wall). The lagoon access allows you to jump from the room into one of the pools but also means all patrons walking the grounds can look into your room. The balcony door cannot be locked from the outside so somebody has to stay in the room. The common areas are immaculate and of very good standard, you can lounge by the different pools or beach and enjoy overpriced food and cocktails. But prices are similar to any other 5* in the area. What is not nice is for the hotel to try and charge extra for taxis. They proposed IDR 280k for a 30min ride that costed us 100 with a local cab. Similarly, the airport shuttle was offered at 780k when we paid only 200k with a local driver. It makes you wonder what other markups they get with any service offered in or off site (massages, tours, etc.) and if there is really any difference with what you could get on your on. Wifi is powerful and works well from the room all the way to the beach.
    Yonathan, gb2 night romance trip
    Exceptional 10.0
    Perfect resort
    Excellent service from start to finish. The people are the most welcoming from any resort I have been to. Can not recommend enough.
    Gagan, gbRomance trip
    Very good 8.0
    Wonderful holiday at Laguna hotel at Nusa Dua
    Excellent location directly at Nusa Dua beach and close to Bali Collection. Shopping area. Pools all around the resort. Spacious rooms with big bathroom and separate deep soaking tub. Nice breakfast buffet with plenty of choices of both Asian and Western dishes. Great service by the entire Laguna team which makes you feel like home. Definitely a place to remember and return to.
    Erich, gb3 night romance trip
    Exceptional 10.0
    Everything was a Breeze and the staff are very attentive and and comforting. Always a pleasant face . Great job Kiki and Adi! It’s just fab!
    Vishal, sg5 night family trip
    Very good 8.0
    Nice hotel. Would recommend.
    The hotel was great. Service was impeccable. Rooms and facilities were very clean. The only downside is everything in the area was triple the price locals would pay. The hotel is located in a pocket where all the 4 and 5 star resorts are, which is good and bad. It's peaceful and quiet but the area is also a bit boring. I stayed in this hotel for 4 nights for the resort vibe and then stayed in Seminyak for the remainder of my trip to get a different experience.
    Kenny, ca4 night trip

    The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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