Houston Methodist Willowbrook Hospital - 13 min walk - 1.1 km
HP Campus - 3 min drive - 4.3 km
Vintage Park - 3 min drive - 4.2 km
Willowbrook Mall - 4 min drive - 3.7 km
Sam Houston Race Park - 7 min drive - 7.8 km
Getting around
George Bush Intercontinental Airport (IAH) - 22 min drive
Houston William Hobby Airport (HOU) - 46 min drive
Houston, TX (EFD-Ellington Field) - 55 min drive
Houston Station - 28 min drive
Free local area shuttle
Restaurants
Starbucks - 19 min walk
Sonic Drive-In - 2 min drive
P.F. Chang's China Bistro - 17 min walk
BJ's Restaurant & Brewhouse - 3 min drive
Starbucks - 3 min drive
About this property
Wyndham Garden Houston Willowbrook
Wyndham Garden Houston Willowbrook is a great choice for a stay in Houston. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are other highlights.
Languages
English, Spanish
At a glance
Hotel size
151 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
WiFi and wired internet access in public areas*
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Off-site
Free area shuttle within 5.00 mi
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free reception (selected days)
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Use of nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Built in 1998
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Preston's – This bar specialises in American cuisine and only serves dinner. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 50 per accommodation, per stay
Optional extras
WiFi is available in public areas for an extra charge
Wired internet access is available in public areas for an extra charge
Continental breakfast is offered for an extra charge of approximately USD 5 to 15 per person
Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn HOUSTON NORTHWEST
Holiday Inn WILLOWBROOK
Holiday Inn WILLOWBROOK Hotel
Holiday Inn WILLOWBROOK Hotel HOUSTON NORTHWEST
WILLOWBROOK Holiday Inn
Holiday Inn Houston Northwest Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Willowbrook Hotel
Wyndham Garden Houston Willowbrook
Wyndham Garden Willowbrook
Wyndham Houston Willowbrook
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Houston Willowbrook Houston
Wyndham Garden Houston Willowbrook Hotel Houston
Frequently asked questions
Is there a pool at Wyndham Garden Houston Willowbrook?
Yes, there's an outdoor pool.
Are pets allowed at Wyndham Garden Houston Willowbrook?
Sorry, pets aren't allowed.
Is parking offered on site at Wyndham Garden Houston Willowbrook?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Wyndham Garden Houston Willowbrook?
Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Wyndham Garden Houston Willowbrook and nearby?
Wyndham Garden Houston Willowbrook has an outdoor pool and a fitness centre.
Are there restaurants at or near Wyndham Garden Houston Willowbrook?
Yes, Preston's offers American cuisine.
What's the area around Wyndham Garden Houston Willowbrook like?
Wyndham Garden Houston Willowbrook is a short 13-minute walk from Houston Methodist Willowbrook Hospital and 15 minutes' walk from Aerodrome.
Wyndham Garden Houston Willowbrook Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
4/10 Fair
4 Aug 2022
Roderick
Roderick, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Aug 2022
LaDrika
LaDrika, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 Aug 2022
Lataujanae
Lataujanae, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2022
Not a big deal really but, they had some type of issues where there was no WiFi in the rooms. Also, no breakfast, TV, or pool... Pretty much, go to your room and lay down 😂
Edward
Edward, 1-night romance trip
Verified Expedia guest review
4/10 Fair
27 Jul 2022
I have been here many times before and even though I had to change rooms several times they were willing to accommodate me. ( television not working, heat blowing continuously, fire alarm going off and would not stop, no shampoo, not enough towels) This time was the worst the television only got one channel and no internet so my phone couldn’t even work correctly in the building. I was there for two days and nothing was done. This review is just for the hotel management. I will have to find a new place to go next time and I visit Houston quite a bit.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
26 Jul 2022
Melisa
Melisa, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
15 Jul 2022
Kecia
Kecia, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
8 Jul 2022
Ceneca
Ceneca, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Jul 2022
No wifi,cable,or pool as advertised. Killed a roach in my room. The area is not the best
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
5 Jul 2022
Nothing was good
My room was too far away for any wifi, the tv didnt work, the remote was busted and hard to use, some light were dimmed, and i couldnt switch rooms becuase they were at full capacity
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Jul 2022
Kiara
Kiara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jul 2022
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
26 Jun 2022
Juanita C
Juanita C, 1-night trip
Verified Expedia guest review
6/10 Good
23 Jun 2022
Convenient location. No amenities at all, though. No pool, no breakfast. WiFi only available in lobby. The TV was pretty much unusable because of the screen fritzing out. Side door did not require card to enter, so not very safe. Not sure that the gated area was ever closed at night. Except for person who checked me in, staff was friendly.
Jane
Jane, 3-night trip
Verified Expedia guest review
4/10 Fair
22 Jun 2022
Never again!! Very disappointed!!
Came after check in time & no room available…had to wait for a room…got to the room the floor hadn’t been vacuumed w/1 face towel in there for 2ppl….no tv remote…had to make 2 trips to the front desk to actually get a tv remote tht works…we stayed for 3 nights…left to go out exploring on the second day & came back & both our keys was deactivated…so they gave us a key to get in….then went down for clean towels & they gave us 2 face towels & 2towels tht u put on the floor to step out the shower on to dry off…also went outside to my car & the door shut behind me & tried to use my key to re-enter & the whole door key holder fell off…had to walk all the way around to the front of the building to get in…this was over all a bad experience…we booked thru hotel.com bcuz Thts what I always do but this time I believe we got a bad deal…I will not recommend this hotel to anyone or ever stay there again
Tammie
Tammie, 3-night trip
Verified Hotels.com guest review
2/10 Poor
18 Jun 2022
Horrible
The first one they put me in had a hole in the floor and mildew all up the wall The second one they put me in had no coffee pot no phone and it was dirty
Cecilia
Cecilia, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Jun 2022
Don’t Stay Here
As soon as you walk in the building you smell pot. This is an obvious spot where locals go to do their drugs. The non smoking room I was in smelled like pot and cigarettes. The side door security locks were not working so anyone could come in and out. The furniture was worn out and some of it peeling. The toilet wasn’t working properly due to a needed pump adjustment. I had to take off top and press to make water fill. The towel rack was hanging off on one side. There was no remote for the TV. There was no breakfast. There was no attendant at the desk at night. Really anyone from street could walk in. My view was a deteriorating dirty roof.
The attendant during check in was nice enough. Surprisingly the artwork and decor —you could see originally was well done except for the parts of the hotel which were falling apart. The hotel was tidy and clean.
Lori
Lori, 3-night trip
Verified Hotels.com guest review
4/10 Fair
13 Jun 2022
Krystal
Krystal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2022
Bed was very comfortable and clean , shower and AC were very good
JUAN
JUAN, 1-night trip
Verified Expedia guest review
2/10 Poor
10 Jun 2022
April
April, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Jun 2022
It was the worst experience ever. I got it because it had a pool for my two year old because I only get to visit him every other week Not only was the pool close I also didn't have Wi-Fi or even a working television in my on top of it all I have never been treated so rudely by a staff these women need to be working at a McDonald's in the ghetto they were horrible. When I confronted one of them about why the pool was closed she suggested maybe I should go next door and ask Staybridge if I could use their pool for my two-year-old wow now that's classy
Jeremy
Jeremy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jun 2022
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
2/10 Poor
31 May 2022
Poor. when arrived didn’t have my room. Couldn’t even get extra towel, blankets, pillows. Had to sleep on a chair because double queen which paid for got downgraded to a king so had to sleep on chair in room.