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Hotel Maya Yucatán

3.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Maya Yucatán

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
40-inch LED TV with satellite channels, TV
Outdoor pool, pool loungers
Lobby sitting area
40-inch LED TV with satellite channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking
The price is £34
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Laptop workspace
Desk
Wardrobe
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Laptop workspace
Desk
Wardrobe
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Laptop workspace
Desk
Wardrobe
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Laptop workspace
Desk
Wardrobe
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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Free WiFi
Air conditioning
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The price is £45
includes taxes & fees
18 Feb - 19 Feb
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About the area

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk
  • Mérida Cathedral - 5 min walk
  • Plaza Grande - 7 min walk
  • U.S. Consulate Merida - 4 min drive
  • Yucatan International Convention Center - 4 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Bakab - ‬3 min walk

About this property

Hotel Maya Yucatán

When you stay at Hotel Maya Yucatán, you'll be in a great location, within a short 10-minute walk of Mérida Cathedral and Paseo de Montejo. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, U.S. Consulate Merida and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Cartas a Frida – On-site restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán offer free cancellation for a full refund?
Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Maya Yucatán?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Maya Yucatán?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Maya Yucatán?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Maya Yucatán?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Maya Yucatán?
No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Maya Yucatán and nearby?
Hotel Maya Yucatán has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Maya Yucatán?
Yes, there's an on-site restaurant, Cartas a Frida.
What's the area around Hotel Maya Yucatán like?
Hotel Maya Yucatán is in Mérida Centro, a short 8-minute walk from Paseo de Montejo and 5 minutes' walk from Mérida Cathedral.

Hotel Maya Yucatán Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Do not book a room here !
We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Lee, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Edy, 12-night trip
Verified Hotels.com guest review

8/10 Very good

Me gusto la alberca.
Gustavo, 1-night business trip
Verified Expedia guest review

6/10 Good

The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Nellie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Marla, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad hotel, do not set yourself up for the trouble
This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
Corey D, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Me gusto mucho la alberca , el aire acondicionado funcionan muy bien y el staff es muy amable, y lo que no me gusto es que agunas camas ya no son comodas, los pisos ya estan deteriorados y a mi cuarto se le metio agua un dia lluvioso en general las instalaciones necesitan mas mantenimiento.
Gustavo, 7-night family trip
Verified Expedia guest review

6/10 Good

The pool
Gustavo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s right next to main plaza ! You can walk everywhere in downtown!!
Ramon, 2-night family trip
Verified Expedia guest review

6/10 Good

The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Shirley, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Pako, 1-night trip
Verified Expedia guest review

6/10 Good

El desalluno los de Restaurante no vueno
Porfirio J, 2-night trip
Verified Expedia guest review

8/10 Very good

It was nice enough. One of our rooms had a cockroach but they swiftly gave us another. The last day we were there the water pipes exploded and we had no water for that entire morning/afternoon. Staff was great.
Sarah E, 5-night family trip
Verified Expedia guest review

6/10 Good

Hotel Maya Yucatan is a three star hotel and has what you would expect from a property of that level. The room and bathroom was dirty and there was construction at the hotel that was not mentioned prior.
Johnathan, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible Experience.
Our experience here was awful. Mom and I did not get in until after midnight. Front desk tried to get our room key to work over and over, finally just gave it to us, guess what, did not work, this went on 3 times before maint. let us in, but could not leave because we still did not have a room key that worked, once into our room, it was NOT clean, floorboards coming apart and top coating peeling away, smelled like mold, sheets had stains, bathroom sink had mold growing since it did not drain. We were told we had to stay the night in that room because she could not switch us rooms that late. I slept on top of the sheets with a towel I brought. Woke up, tried to shower, no hot water, final straw. They moved us rooms to an equally dirty one. We walked a block and booked a different hotel. Tried to cancel this one and get a refund, we still have not seen any refund for 4 nights stay, we only stayed one, which I would pay for, but would like our money back for nights not stayed. Awful experience. Will not recommend.
Kristin Jane, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Marco Antonio, 4-night trip
Verified Expedia guest review

2/10 Poor

If you need cheap, and you can live with a pigpen, this is your place…spend a little more
Daryl, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great little hotel for the price it’s a bit tired but staff are great and the location is great
david, 3-night trip
Verified Expedia guest review

4/10 Fair

Edubijes, 1-night trip
Verified Expedia guest review

4/10 Fair

Marie-Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very much enjoyed my stay the staff were super nice and welcoming and helpful .it was easy to reserve and to check in .keep in mind the price is really good but the rooms are a bit outdated but other than that ver comfortable and safe feeling .
Cristal, 3-night family trip
Verified Expedia guest review

2/10 Poor

We stayed in this hotel for 2 nights in the middle of November 2023, I made the reservation for 3 rooms, but rooms one of them was dirty and the other one had a light that did not work. At that time our family was upset but nothing was acceptable with the situation. The attendant at the counter didn’t care about the conditions only explained what it had and no changes could be made. So they tried to fix and clean the room. For the park, our care takes time because you need to go to the lobby and ask to open if they have space. Otherwise, you are lucky to find a space near the hotel. I normally do not give any review to the hotel and let them go if they are not satisfied with us, but this time the members of staff of the hotel were rude and did not care about the service. I will not recommend this hotel or get it as the last resource.
Carlos, 2-night family trip
Verified Expedia guest review

2/10 Poor

Victor M, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Edy, 11-night trip
Verified Hotels.com guest review