6/10 Good
17 Nov 2024
Two night Stay
The outside of the hotel looked in good condition, but it did not match the hotel’s interior especially the rooms. Carpet was outdated, Furniture was ripped and stain, there was several patches on the bathroom walls not enough towels were provided or toiletries given for a family of five there was no accommodations provided. Front desk did not answer any of are phone calls from the room. There was never any front desk presents at all for the two nights that I stayed. There was no security on site and the hallways always reeked of marijuana. In the positive I will say that we did enjoy the friendly breakfast attendant in the morning. I didn’t get her name She made sure that we were taken care of every morning and the night attended did a great job checking us in. Overall, I’m rate my stay 2 stars.
Santos
Santos, 2-night family trip
Verified Hotels.com guest review