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Hotel Metropol Basel

Photo gallery for Hotel Metropol Basel

Double Room (First) | Memory-foam beds, in-room safe, desk, laptop workspace
Comfort Single Room | Memory-foam beds, in-room safe, desk, laptop workspace
Comfort Single Room | Memory-foam beds, in-room safe, desk, laptop workspace
Double Room (Style) | Memory-foam beds, in-room safe, desk, laptop workspace
Comfort Double Room | Memory-foam beds, in-room safe, desk, laptop workspace

Overview of Hotel Metropol Basel

Hotel Metropol Basel

4.0 star property
4-star hotel with 24-hour fitness, near Basel Zoo

8.8/10 Fabulous

337 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
  • 24/7 front desk
The price is £117
Price available on 22/12/2022
Elisabethenanlage 5, Basel, 4002
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • Heart of Basel

Getting around

  • Mulhouse (MLH-EuroAirport) - 21 min drive
  • Basel (BSL-EuroAirport) - 23 min drive
  • Basel SBB Station - 1 min walk
  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Basel Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Marktplatz Tram Stop - 17 min walk
  • University Tram Stop - 22 min walk


  • Steinbock - 2 min walk
  • Alte Post - 3 min walk
  • Zum Kuss - 3 min walk
  • Dabbawalas Basel - 5 min walk
  • Wasabi - 6 min walk

About this property

Hotel Metropol Basel

Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • On-site self-parking (CHF 30 per night)
  • On-site valet parking (CHF 30 per night)
  • On-site extended parking (CHF 30 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • 24-hour fitness centre


  • Lift
  • Handrails in stairwells


  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 30 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Self-parking costs CHF 30 per night
  • Valet parking costs CHF 30 per night
  • Extended parking costs CHF 30 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Metropol Basel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 22 Dec 2022 start from £117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Metropol Basel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self-parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Casino Romanix (15-min drive) and Casino Barriere De Blotzheim (20-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hotel Metropol Basel?
Yes. Nearby restaurants include Dabbawalas Basel (5-min walk), Wasabi (6-min walk) and Osteria Little Italy (6-min walk).
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in the heart of Basel, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo. The local area is good for families and and our guests say that it is very quiet.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Nice stay in Basel
We enjoyed our stay. The room was large and clean, with nice perks like power outlets on both sides of the bed (never a given!) and a timed heater in the bathroom. The location was amazingly convenient being near the main train station, which is also where the bus from the airport stops. We'd recommend!
Kevin, 2-night trip
Verified guest review

4/10 Fair

Derrick, 2-night business trip
Verified guest review

10/10 Exceptional

Tracey, 2-night trip
Verified guest review

4/10 Fair

We booked the Metropole but were put into another!
We booked a room in the Metropole but upon arrival we were out in the adjacent city inn. They apparently own 3 adjacent hotels but have a shared reception. The room was similar to a very old travel lodge room ie very basic. Location wise it was ok and front desk service was good (Bernard?) but it was definitely not the hotel we were expecting.
Neil, 1-night trip with friends
Verified guest review

10/10 Exceptional

Convenient location superb for transport & visiting any interest including the Zoo. I extended my stay. The customer support was excellent and made a difference. Not pretentious; lovely to hear the piano every evening. I will book this hotel again on my next visit.
Liliana, 1-night family trip
Verified Expedia guest review

6/10 Good

Julie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Brianna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely helpful staff the ladies on checking in were very nice and helpful and the Gentleman on on the Sunday was 11 out of 10....Very helpful, nothing was a bother to him a total classy gentleman.
william, 2-night trip
Verified Expedia guest review

4/10 Fair

A bit Caotic due the fusion of three different hotel. Vietnamien fine dining food was poor quality but price very high.
Patric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified guest review