When you stay at Canary Riverside Plaza Hotel, you'll be within a 10-minute drive of Tower of London and Tower Bridge. Guests can visit the spa to indulge in massages, aromatherapy or Ayurvedic treatments, and local cuisine is served at Quadrato Lounge and Bar, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Public transportation is only a short walk: Westferry Station is 5 minutes and Canary Wharf DLR Station is 9 minutes.
Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets stay for free (1 total, up to 7 kg per pet)
Service animals welcome
Food and water bowls available
Parking
Secured on-site valet parking (GBP 35 per night)
Secured on-site extended parking (GBP 35 per night)
English breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
What to do
Tennis
Fitness classes
Pilates classes
Yoga classes
Access to nearby indoor pool
Access to nearby health club
Golf lessons nearby
Sailing nearby
Working away
24-hour business centre
Meeting rooms
Conference space (5931 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
Piano
Health club
An indoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Reception hall
Accessibility
Wheelchair-accessible
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Video game console
49-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Health Club has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Quadrato Lounge and Bar – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: GBP 150.00 per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 33 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
One of the swimming pools
Fitness facilities
Spa
Hot tub
Tennis courts
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for GBP 70.00 per night
Parking
Secured valet parking costs GBP 35 per night
RV/bus/lorry parking is available for an extra charge
Secured extended parking costs GBP 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canary Riverside Plaza Hotel London
Canary Riverside Plaza
Canary Riverside Plaza Hotel Hotel
Canary Riverside Plaza Hotel London
Canary Riverside Plaza Hotel Hotel London
Frequently asked questions
Does Canary Riverside Plaza Hotel offer free cancellation for a full refund?
Yes, Canary Riverside Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Canary Riverside Plaza Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Canary Riverside Plaza Hotel?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 7 kg per pet. Food and water bowls are available.
Is parking offered on site at Canary Riverside Plaza Hotel?
Yes. Valet parking costs GBP 35 per night. Extended parking costs GBP 35 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Canary Riverside Plaza Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Canary Riverside Plaza Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Canary Riverside Plaza Hotel also has an indoor pool, a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Canary Riverside Plaza Hotel?
Yes, Quadrato Lounge and Bar offers local cuisine and garden views.
Does Canary Riverside Plaza Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Canary Riverside Plaza Hotel like?
Canary Riverside Plaza Hotel is in Canary Wharf, a short 9-minute drive from London (LCY-London City) and 4 minutes' walk from Thames River.
Canary Riverside Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
13 Dec 2024
Amazing
Samuel
Samuel, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
Not the best experience!
Couldn’t fault the hotel itself or the concierge staff, all staff very polite but very slow service. Asked for early check in when booking a week before stay, didn’t get any response until the morning of check in but was not available. Arrived a couple hours early and was able to leave luggage which was handy. Upon arriving 10mins before check in time the room was still not ready and had to wait 30mins after check in time due to their system not accepting my deposit for damages/mini bar. When requesting certain items they were very slow to provide. Very noisy outside at 1am which wasn’t the hotels fault. 2 hours before check out somebody entered our room for some unknown reason, realising it was occupied and left. My partner was on the bed in her underwear!!!
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Tanveer
Tanveer, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Great staff
Tehseen
Tehseen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
This hotel stay was very pleasant. It has a bright and voluminous grand lobby with dining and beverage facilities. The staff is extremely welcoming and attentive and go above and beyond to enthusiastically respond to requests. The room is bright and spacious with a large bathroom with all amenities! The view of the river is spectacular and the pool house is impressive with extra long pool with multiple lanes for laps. Our stay was brief but overall exceeded expectations!
Margaret
Margaret, 1-night romance trip
Verified Expedia guest review
2/10 Poor
20 Jul 2024
More like a 3*
Not sure this is a 5* hotel. Rooms very dated, ripped bed sheets, wall paper peeling. Real shame as I booked it for a treat for our anniversary.
Plenty of 4* hotels in the area which are infinitely better. If you are looking for somewhere special this isn’t the place.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Overnight excellence
Excellent stay in a hotel with very friendly staff, great room with a view over the river to the city. Very good location for accessing public transport. Had a wonderful stay.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Edmund
Edmund, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Staff were incredible, hotel is superb
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
Excellent
Lovely hotel with large room and great swimming pool over looking the thames
Diana
Diana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2024
Excellent hotel stay…
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
Friendly staff
Good location for Canary Wharf and quickly getting to Abba Voyage
Sarah
Sarah, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2024
A quiet hotel in the canary warf metropolis
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
robert
robert, 2-night trip
Verified Expedia guest review
6/10 Good
23 May 2024
Not a great Hotel.
I do not think that you can claim to have a pool if it’s not in the same building, particularly if it’s a rigmarole to use it.
Being woken up by a fire alarm because of a mistake is not great.
The bed was not very comfortable and room service slow and limited.
Richard
Richard, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
19 May 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
This place was amazing, clean, beautiful, amazing staff and secure. I had a friend come see me and they wouldn’t let her up until they confirmed it with me. Top notch place. I am booking again very soon. Amazing!!!!!!!!
Jason
Jason, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
Jonjo
Jonjo, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Mar 2024
Berna
Berna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2024
Amazing hotel, worth the money for the quality of service and rooms. River view was outstanding.
Would definitely return ! Not a bad word to say about this .
Natalie
Natalie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2023
Refreshing stay
We needed a place to stay for an unforeseen day and a half layover resulting from a missed flight (airline’s fault). We got there and just needed to sleep after the horrible travel day we had. They let us extend our late checkout until 3pm. 3pm!!!! I’d never heard of it and it was so welcomed. Also, love the access to Virgin Active pool (where James Bond Skyfall filmed a scene). Hotel room was spacious, the bed had comfy pillows clad in fine silky Egyptian cotton. Our free breakfast was delicious!!! They have their croissants supplied by Delice de France and were so delicious!!!
A bit on the pricey side for a quick stay but glad we did it. It reset my attitudw about London again. Will stay again for sure.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Jul 2023
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jun 2023
A great night’s sleep. Just a lovely hotel
Paul
Paul, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2023
A
A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2023
Everything was fantastic but check out on 5/17/2023 I have a flight to USA 🇺🇸 but one of the stuff who helping my baggage put in taxi he is very rude and told me don’t come again. I was shocked when I heard this is around 8 am in morning and he is white with bearded guy