6/10 Good
There was no hair drier the room and they ended up changing oir room after we asked 4 times for one as well as towels. There was also no breakfast. Everyone was nice and we were able to check in early.
Verified traveller
1-night trip
316 Hotel
Hotel convenient to INTRUST Bank Arena
Located in the business district, 316 Hotel offers a warm welcome with a breakfast buffet and laundry facilities. Stay connected with in-room WiFi, unwind with books, or get some exercise at the nearby health club. The hotel has left a lasting impression on previous guests who appreciated its convenient location.
Good
Popular amenities
- Free breakfast
- Pet-friendly
- Free parking
- Free Wi-Fi
- Air-conditioning
- Laundry facilities
Main amenities (5)
- 24-hour front desk
- Coffee/tea in a common area
- Self-serve laundry
- Multilingual staff
- TV in a common area
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Laundry facilities
- Coffee/tea maker
- Blackout curtains
Room options
Check availability for these dates
Showing 3 of 3 rooms
Standard Room, 2 Queen Beds
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
- Sleeps 4
- 2 Queen Beds
Standard Room, 1 King Bed
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
- Sleeps 4
- 1 King Bed
Business Queen
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
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About the area
1011 North Topeka Street, Wichita, KS, 67214
About this property
316 Hotel
316 Hotel puts you within a 10-minute drive of INTRUST Bank Arena and Wichita State University. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:30 AM.
At a glance
Property amenities
Room amenities
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316 Hotel Reviews
Good
7.8
Cleanliness
6.6
Location
8.4
Staff & service
7.4
Property conditions & facilities
2/10 Poor
The bathroom faucet leaked, needed replaced. The carpet was torn at bathroom door, the carpet in the hallway was dirty, it was noisy.
Lois
Lois, 2-night trip
2/10 Poor
I did not stay at this property. The entire place was filthy and there were undersirable people hanging around the parking lot and in the lobby as We arrived. Requested to see the room and staff stated ' Did you see the pictures on the website"?. The rooms smelled and the carpet, chairs, walls and bedspread were covered with stains.and vomit in the elevator.
Verified traveller
3-night trip
6/10 Good
Place is fine to stay, not major concerns but if you’re looking for an upscale place to stay, this is not it.
Verified traveller
1-night trip
2/10 Poor
Nobody was ever at the front desk. Nobody answered the phone
When I did ger ahold of the front desk rhe person who answered told me he was a long term desk and nobody would be available to help me until the next day. There was no front desk or any mngt that day! He was told to answer the phone and help people with simple questions.
Verified traveller
1-night trip
10/10 Exceptional
316
Very nice, comfortable place. Excellent staff
Laura
Laura, 3-night trip
4/10 Fair
Disturbing behavior from front desk personnel
This is an older hotel and I was concerned that it may not have the highest level of cleanliness. When we showed up to our room there was a spot on the bed that looked like something had spilled but not been cleaned up. The front desk person was very slow and made a few comments to my family that made us uncomfortable. In all honesty, I did not feel safe in this hotel. It is not located in the best area of town either. To top it all off we had left a few brand new shirts in one of our rooms on accident. We called the hotel and they had found them. However the gentleman at the front desk told us if we didn’t come by midnight to get them that they would likely not be there the next day then he hung up. We called back and he gave us the same explanation and hung up on us again. Very disturbing behavior. Our family will not return to this hotel.
Verified traveller
1-night trip
4/10 Fair
Staff was friendly but the hotel could use some TLC. Didn’t feel like room was entirely cleaned throughly nor was the commons area in the lobby. No breakfast was served. Family had planned on eating our fast food at the tables but chairs and table did not appear wiped down. We are in a pandemic so that discouraged us and instead ate in the room.Dried paint on the bathroom countertop. Could be a fairly nice place if cleaned better.
Not worth the price I paid. Just across from the hospital within walking distance so I’m sure that is why they can charge a higher price per night.
April
April, 1-night trip
6/10 Good
None of the staff was wearing masks which made me uncomfortable. The air condition in the room smelled like mildew and didn't remove the humidity from the room.
Verified traveller
2-night trip
8/10 Very good
Service was very nice the people were friendly. Lobby a little chaotic
Verified traveller
1-night trip
10/10 Exceptional
the only thing missing were a light bulb and might have used shampoo.
Verified traveller
1-night trip
2/10 Poor
There was nothing to like. Stains and gross everywhere
Verified traveller
2-night trip
2/10 Poor
Room was OK, but could not get TV to work right. Called desk for help, he came up and got it working and left. Less then 3 minutes it stopped again. Called him back, he came back, but seemed upset that I called back. But got it working again. But it only worked for a few minutes like before. This time I packed up went down to the desk and asked to be refunded for the room and that I was going to another hotel. He said I could leave, but no refund! He did move me to another room on the top floor. As soon as I got off the elever I could a awful smell from the carpet. And the TV in that room had the same problem as the first one. I went back down to compleain
Verified traveller
2-night trip
10/10 Exceptional
Good location in town good room clean en friendly staff
Verified traveller
1-night trip
2/10 Poor
Clearly drug sales/use going on. Took one look at the room , left and found something decent. It stunk , curtains were shredded in room. Vagrants smoking at the front entryway. Disgusting. We checked in, watched continually , looked at the room , took our bags and left. Stayed somewhere else. For the same price
Elfruede
Elfruede, 1-night trip
8/10 Very good
Helpful staff. Someone came immediately when we called for air conditioner help.
Verified traveller
1-night trip
8/10 Very good
Great customer service. Unfortunately, neighbors and previous occupants had been smoking cigarettes in the room.
Verified traveller
1-night trip
10/10 Exceptional
Reasonable and clean.
Very friendly and responsive staff. Although its located in a part of town i wouldnt normally stay in i felt ver safe.
Sandra
Sandra, 1-night trip
8/10 Very good
It was very clean, nice staff, not a variety of breakfast orange juice was almost frozen. The property was in a not so safe part of town
Verified traveller
1-night trip
8/10 Very good
Close to venue we were attending so convenient for us.
Gary
Gary, 1-night trip
10/10 Exceptional
Great Stay!
This is my 2nd time coming to this hotel and I had a great stay. It is located near downtown so I love that it is convenient to anywhere within walking distance.
Tiffany
Tiffany, 1-night trip
6/10 Good
New management is not better
The happy hour welcome is gone. The omelet bar is gone. There is no breakfast meat and no hot chocolate packets were put out the morning we were there. Our room with 2 Queen beds only had one chair. The staff was very friendly and helpful.
Harold
Harold, 1-night trip
6/10 Good
Pros: I liked the style of it-- very attractive. The beds were comfortable, and even the many little pillows made it easier to find a comfortable sleep position. Desk staff were friendly and helpful, and even though something went wrong with the reservations I had done online, the manager worked with us and was able to get us rooms close together at the price stated online (important because I had students with me that I needed to supervise). Even the single rooms had two beds, which made it nice to have a choice on where to sleep. Cons: Lights from the parking lot shone directly in room windows, so sleeping with the curtains open for the beautiful view meant finding a location where the light was blocked. The area where the hotel is at is right in the middle of the highest homeless/drug addict/crime areas in Wichita, but little effort was made for security. There were two tufts of hair in my bed, one under one of my pillows and one between the sheets, probably animal. One of our rooms smelled like it had been lit on fire at some point. People were arguing and fighting in the parking lot until 4 a.m., and people down the hall were playing music at high volume and smoking pot in their "no smoking" room-- the smell filled the whole floor (after we complained and suggested that the front desk charge that room for smoking the music stopped and it seemed the group checked out, but by then it smelled like a skunk had been torched in the hallway). I won't stay there again
Verified traveller
2-night trip
8/10 Very good
TV control didnt work, there was only one bath towel. Overall it was clean and staff was very helpful !
Verified traveller
1-night trip
2/10 Poor
No wash cloths in bathroom. NO sugar at coffee bar or in the motel.
Verified traveller
1-night trip