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1 room, 2 adults

The Ritz-Carlton Orlando, Grande Lakes

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Theme park(s) nearby
4012 Central Florida Parkway, Orlando, FL, 32837, United States of America

Lakefront resort with 4 restaurants, near SeaWorld® Orlando
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Theme park(s) nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent rooms & overall facilities that are the usual Ritz standard. The staff are…Oct 25, 2019
  • The service was excellent, the staff were very friendly and helpful. Nothing was too much…Oct 20, 2019

The Ritz-Carlton Orlando, Grande Lakes

from £223
  • Room, 1 King Bed, Resort View
  • Room, 1 King Bed, Lake View (Guest)
  • Executive Suite, 1 King Bed, Lakeside (Lakefront)
  • Club Room, 1 King Bed, Resort View (High floor)
  • Room, 1 King Bed, Lakeside (Lake Front)
  • Club Room, 1 King Bed, Lake View (High floor)
  • Club Room, 1 King Bed, Lakeside (High Floor)
  • Executive Suite, 1 King Bed, Lakeside (Club Level, High Floor)
  • Club Room, 2 Queen Beds, Resort View
  • Club Room, 2 Queen Beds, View
  • Club Room, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Executive Suite, 2 Queen Beds, Lakeside (Lake Front)
  • Executive Suite, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Room, 2 Queen Beds, View
  • Room, 2 Queen Beds, Lakeside (Lake Front)
  • Room, 2 Queen Beds, Resort View

What’s around The Ritz-Carlton Orlando, Grande Lakes

Landmarks

  • SeaWorld® Orlando - 35-minute walk
  • Discovery Cove - 39-minute walk
  • Aquatica - 39-minute walk
  • Orange County Convention Center - 3.7 mi / 5.9 km
  • Pointe Orlando - 3.9 mi / 6.3 km
  • Florida Mall - 4.5 mi / 7.2 km
  • The Wheel at ICON Park™ - 4.7 mi / 7.6 km
  • Orlando Vineland Premium Outlets - 5.1 mi / 8.2 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) 15-min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) 23-min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) 45-min drive
  • Orlando Station 22-min drive
  • Kissimmee Station 22-min drive
  • Winter Park Station 24-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 47000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2003
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes’s small print

Also known as

  • Ritz-Carlton Orlando Grande Lakes Hotel
  • The Ritz-Carlton Orlando, Grande Lakes Resort
  • The Ritz-Carlton Orlando, Grande Lakes Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort Orlando
  • Ritz Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort
  • The Ritz-Carlton Orlando, Grande Lakes Orlando
  • Ritz-carlton Orlando Grande Lakes Hotel Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort Orlando
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando
  • Ritz-Carlton Orlando Grande Lakes Resort
  • The Ritz Carlton Orlando Grande Lakes
  • The Ritz Carlton Orlando Gran

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 150 per stay

  • Resort fee: USD 38.00 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 40 per night with in/out privileges

Breakfast costs between USD 20 and USD 35 for adults, and USD 20 and USD 35 for children (approximately)

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton Orlando, Grande Lakes

  • Does The Ritz-Carlton Orlando, Grande Lakes offer free cancellation for a full refund?
    Yes, The Ritz-Carlton Orlando, Grande Lakes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Ritz-Carlton Orlando, Grande Lakes?
    Yes. Valet parking costs USD 40 per night.
  • Is there a pool at The Ritz-Carlton Orlando, Grande Lakes?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Ritz-Carlton Orlando, Grande Lakes?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 kg per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay.
  • What are the check-in and check-out times at The Ritz-Carlton Orlando, Grande Lakes?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near The Ritz-Carlton Orlando, Grande Lakes?
    Yes, there are 4 on-site restaurants. Nearby restaurants include Calypso Bar and Grill (2.6 mi), Bonefish Grill (2.7 mi) and Delmonico's Italian Steakhouse (2.8 mi).
  • Is an airport shuttle service offered by The Ritz-Carlton Orlando, Grande Lakes?
    Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

Recent reviews

Superb 9.2 From 373 reviews

Poor 2.0
Poor hotel. Not up to Ritz standard
Rooms are very tired and areas of the hotel dirty. Complaints are very slow to be responded to.
Peter, gb6 night family trip
Exceptional 10.0
Magnificent Retreat!
Wonderful!! I wish we’d stayed longer.
Richard, gb3 night family trip
Exceptional 10.0
Service like no other, the premises are amazing
Rodney, us2 night family trip
Exceptional 10.0
10/10
us3 night family trip
Exceptional 10.0
Amazing from the moment we set foot on the property. Wish we stayed longer.
Melissa, us2 night trip with friends
Exceptional 10.0
Nice hotel
us6 night family trip
Exceptional 10.0
Great place, great service, excellent spa. A couple negatives though... First, the rooms need updating. The furniture needs updating, it feels old and very, very used. Second, they need a new restaurant there. They lost "Norman's" which was a terrific restaurant and have not replaced it. The other restaurants there are adequate but not top tier like Norman's. For a place like this, that's not good.
us3 night trip
Fair 4.0
they need to change the stars
nice place, nice rooms, bad in room dining very bad! and as well as concierge is not definitely five star. it could be 3 star service! people stay in Ritz to have 5 star service.
Mustafa Selcuk, us2 night trip
Exceptional 10.0
Outstanding Resort and bonus Excellent staff!
Staff was outstanding and accommodating on all front from check-in to check-out. Fantastic spa!
Lee, us2 night trip with friends
Poor 2.0
The room was beautiful. The staff was very accommodating. The prices, however, were so exhorbitant, I won’t come back. Even though you expect higher prices, they should not be gouged just because of the name. A glass of wine and one mixed drink was 38.00. Then the “resort” fees were 38.00 each night as well as parking 38.00. Don’t you own the parking lot??? Isn’t it enough you charge app 300.00 a night for the cheap seats??? I am not poor but I’m certainly not rich, much less so after that stay. Greed is something else.
Teresa, us2 night trip

The Ritz-Carlton Orlando, Grande Lakes

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