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All properties in Karon, Phuket (province), Thailand
1 room, 2 adults

Hilton Phuket Arcadia Resort & Spa

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
333 Patak Road, Karon Beach, Karon, Phuket, 83100, Thailand

Upmarket beachfront hotel with spa, near Karon Beach
  • Free WiFi in the lobby and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Service
Fantastic service
Location
Great location
Vibe
Decent vibe

Hilton Phuket Arcadia Resort & Spa

  • Deluxe Room, 1 King Bed (Plus)
  • Deluxe Room, 1 King Bed, View (Plus)
  • Deluxe Room, 1 King Bed, Garden View
  • Deluxe Room, 1 King Bed, View
  • Junior Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds (Plus)
  • Deluxe Room, 2 Single Beds, View
  • Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds, View (Plus)
  • Deluxe Suite, 1 King Bed
  • Junior Suite, 2 Single Beds (Garden Level)
  • Junior Suite, 2 Single Beds, Sea View
  • Junior Suite, 1 King Bed, Sea View
  • Deluxe Room, 2 Single Beds, Garden View
  • Presidential Suite, 1 King Bed, View
  • Deluxe Suite, 1 King Bed (Superior)
  • Deluxe Room, 2 Queen Beds (Deluxe)
  • Suite (Arcadia)

What’s around Hilton Phuket Arcadia Resort & Spa

Landmarks

  • On the beach
  • Karon Beach - 5-minute walk
  • Kata Beach - 30-minute walk
  • Karon Beach Roundabout - 17-minute walk
  • Dino Park Mini Golf - 18-minute walk
  • Karon Market - 23-minute walk
  • Karon Temple - 24-minute walk
  • Kata Porpeang Market - 28-minute walk

Getting around

  • Phuket (HKT-Phuket Intl.) 91-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 25834
  • Conference space size (meters) - 2400
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 7
  • Year Built – 1986
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea Spa has 15 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Buon Appetito – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Thai Thai Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Caffe Cino – Overlooking the pool and garden, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Ocean Beach Club – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Sails Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Hilton Phuket Arcadia Resort & Spa’s small print

Also known as

  • Hilton Phuket Arcadia & Karon
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia & Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel
  • Hilton Phuket Arcadia Resort And Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel Karon
  • Hotel Hilton Phuket Arcadia Resort & Spa Karon
  • Karon Hilton Phuket Arcadia Resort & Spa Hotel
  • Hotel Hilton Phuket Arcadia Resort & Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort Spa

Policies

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Guests under 12 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and enhanced cleanliness.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Hilton CleanStay guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1900.0 per night

Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1400 per vehicle (one-way)

WiFi is available in guestrooms for THB 300 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for THB 300 per day (rates may vary)

Wired Internet access is available in public areas for THB 300 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Phuket Arcadia Resort & Spa

  • Does Hilton Phuket Arcadia Resort & Spa offer free cancellation for a full refund?
    Yes, Hilton Phuket Arcadia Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hilton Phuket Arcadia Resort & Spa currently open?
    This property is closed from 2 April 2020 to 14 September 2020 (dates subject to change).
  • Is parking offered at Hilton Phuket Arcadia Resort & Spa?
    Yes, there's free self and valet parking.
  • Is there a pool at Hilton Phuket Arcadia Resort & Spa?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Hilton Phuket Arcadia Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hilton Phuket Arcadia Resort & Spa?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hilton Phuket Arcadia Resort & Spa?
    Yes, there are 4 on-site restaurants.
  • Is an airport shuttle service offered by Hilton Phuket Arcadia Resort & Spa?
    Yes, an airport shuttle is available. The charge is THB 1400 per vehicle one-way.

Recent reviews

Very good 8.4 From 400 reviews

Exceptional 10.0
Best hotel stay!!
We had an amazing time. Beautiful hotel, comfy, luxurious rooms and very all friendly staff. Made our experience a memorable one.
Noreen, gb4 night family trip
Exceptional 10.0
Great hotel
Fantastic hotel great service and everything you would expect from the Hilton, if I had anything bad to say would be for a hotel like the Hilton I would not expect cracks in the tiles in the elevator but not a complaint just an observation and possibly they should fix
Gavin, gb1 night romance trip
Very good 8.0
Hotel Review
Good, quality accommodation; staff very helpful and friendly and cleanliness very good, as was the food. For a holiday I felt it lacked a soul and was more like staying on business, although on the positive side, the hotel was quiet and the location was excellent, between Kata and Karon. Karon beach opposite was fantastic.
Graham, gb14 night family trip
Very good 8.0
Overall the trip was amazing. The resort is dream-like, very beautiful! The food was delicious. Our room was nice but we did have some bugs at one point, as well as, some water leakage from the ceiling - the hotel staff fixed these issues quick.
Amanda, us11 night trip
Very good 8.0
Great hotel, terrible tour/travel agent.
Good location. Smack bang in the middle of Karon & Kata town which made eating out very easy. Only 5 min walk in any direction to great food. Taxi’s can be caught easily on the beach road. Just make sure you get them to tell you a price before committing to the ride. It’s SO MUCH cheaper than taking a hotel car/taxi, despite what staff in the hotel tell you. Housekeeping really made the stay a great experience here. They were top notch when it came to cleaning the room multiple times a day. Also, if you’re looking at booking any tours, I recommend NOT using the hotel travel/tour agent in the reception/lobby. We booked a tour to Phi Phi island and were told we’d stand on the beach at sunset. This was incorrect. The park is closed down due to coral damage and there is no access or swimming allowed. The park had been closed for 2 years already however the travel agent is still selling the tour as though it’s still open. Very dishonest. Needless to say we did not book any further tours through them because of it. If not for the F&B manager Robert arranging a partial refund, late checkout and airport transfer this would have put a real sour taste in our mouth. Instead he turned a negative in to a positive. We’d 100% stay at the Hilton Arcadia again. Just wouldn’t use the travel/tour agent there.
us14 night trip
Very good 8.0
Ok stay
otel was nice but pol was cold and full of flies. Staff wasn’t as friendly as other hotel I visited in Phuket.
ca2 night family trip
Very good 8.0
3 star service with 5 star price
We stayed at the Hilton for my birthday week ( 5 nights), when we arrived the lady at the reception didn't even smile at all! A welcome drink was served unwelcoming. The hotel room is so so. Toilet is not clean specially the bath tub, so many cracks and dirts on the side when we arrived. we asked several times to provide us toiletries and slippers, it was a hassle to call them each time as they failed to provide us sufficiently. While having lunch, we noticed that theres water dripping from the ceiling and my little daughter said, she doesn't want to drink her juice and she showed us the ceiling dripping and it went to her juice, we ordered Pad Thai but its the worst I had, very sweet and mashy and poor quality. We were so happy with the location next to the night food market and of course the pool within the hotel. Breakfast buffet is okay, nothing special compared to other 5 star hotel. Thai Thai resto is nice and their staff. Overall the stay was okay.
Ma Ana, hk5 night family trip
Exceptional 10.0
A great location
The hotel is a bit old but is really an exceptional property. Spacious rooms and a fantastic view (booked sea view room). Price was reasonable for the location and amenities.
roger, us8 night trip
Exceptional 10.0
A hotel which cares for its guests.
A huge property with loads of activities. Very good breakfast. Decent WiFi speeds also. The best of course was the immaculate levels of service by the staff. Very helpful, always having a very pleasant smile on the face and a genuine feeling of caring for the hotel guests. Kudos to the staff and the management. Special mention to the training regimen the staff is put thru...the caring really shows. Excellent choice for a holiday stay.
Raman, in3 night family trip
Exceptional 10.0
Best place to stay in Phuket
The pools and vegetation are incredible. Get a sea view room. The sunsets from the balcony and front pool are amazing. Breakfast was great. Service and the staff are amazing. The rooms are just a bit dated but they are clean and there are no bugs inside. Hotels in Patong have cockroaches so don’t go there. Karon and Kata beaches are much nicer.
Gergana, us3 night romance trip

Hilton Phuket Arcadia Resort & Spa

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