Hotel was pretty decent, despite the renovations. The phone system was down in all the rooms so if you needed to contact front desk, had to be done on your personal cell. I had asked if a broom can be sent to the room, was told they will bring one right away. Still waiting by the way.
As we were getting ready to check out, there was a power outage. It was a little inconvenient carrying our luggage along with a 6month old and a 2year old in a double stroller down the stairs.
Unfortunately, even though it was beyond their control, it does dock some points.