Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
What's nearby
Billion Shopping Centre - 3 min walk
Kota Bharu Mall - 13 min walk
Sultan Mohammad IV Stadium - 2 min drive
Siti Khadijah Central Market - 3 min drive
Hospital Universiti Sains Malaysia - 4 min drive
Getting around
Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive
Wakaf Bharu Station - 11 min drive
Tumpat Station - 29 min drive
Pasir Mas Station - 30 min drive
Airport shuttle (surcharge)
Restaurants
Ayang Cafe - 4 min walk
A.M Tarbush Restaurant - 3 min walk
Nasi Kukus Abe Mie - 8 min walk
Nasi Berlauk Mok Noh Telipot - 8 min walk
Palm Terrace Cafe - 3 min walk
About this property
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)
Enjoy your visit to Kota Bharu with a stay at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dynasty, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other features include a fitness centre, a hot tub and a sauna. Fellow travellers like the room service.
Languages
English, Malay, Thai
At a glance
Hotel size
298 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (MYR 10 per day)
On-site valet parking (MYR 15 per day)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
What to do
Waterskiing nearby
Working away
Business centre
Meeting rooms
Conference space (14284 square feet)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Dynasty – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
R Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
R Lounge – This coffee shop only serves light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Wired internet access is available in public areas for MYR 60 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MYR 42 for adults and MYR 21 for children
Airport shuttle service is offered for an extra charge of MYR 220 per vehicle (one-way. Maximum occupancy 8)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 5 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for MYR 120.0 per night
Parking
Self-parking costs MYR 10 per day
Valet parking costs MYR 15 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai
Frequently asked questions
Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offer free cancellation for a full refund?
Yes, Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Sorry, pets aren't allowed.
Is parking offered on site at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes. Self-parking costs MYR 10 per day. Valet parking costs MYR 15 per day.
Is an airport shuttle service offered by Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, an airport shuttle is available. The charge is MYR 220 per vehicle one-way.
What are the check-in and check-out times at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) and nearby?
Have fun during the warmer months with activities nearby such as waterskiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) also has a sauna and a fitness centre.
Are there restaurants at or near Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
What's the area around Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) like?
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is in the heart of Kota Bharu, a short 3-minute walk from Billion Shopping Centre and 13 minutes' walk from Kota Bharu Mall.
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
15 Nov 2024
Staffs are friendly and helpful and the hotel build is grand lavish.
Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off.
Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
21 Sept 2024
Overall condition is acceptable except cleanliness. The breakfast is nice.
Tan
Tan, 1-night family trip
Verified Expedia guest review
2/10 Poor
14 Aug 2024
Ajimsha
Ajimsha, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 Jun 2024
Needs some care and attention!
The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons.
The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door.
The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating.
The breakfast however was varied and pleasant.
No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
19 Feb 2024
A glimpse into the past
This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Chee
Chee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2023
Noorazli
Noorazli, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Dec 2023
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Michael
Michael, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 Oct 2023
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Chin
Chin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Sept 2023
👍👍
Abu Hasan
Abu Hasan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2023
Good
AIZAT HILMI ZAMZAM
AIZAT HILMI ZAMZAM, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2023
Excellent
Abu Hasan
Abu Hasan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2023
classic!!
Mohd Diqi
Mohd Diqi, 3-night business trip
Verified Expedia guest review
8/10 Very good
17 Feb 2023
ChenHao
ChenHao, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2022
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Shabnam
Shabnam, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Aug 2022
Decent Place
normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
7 Jun 2022
Ng
Ng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2022
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Izahar
Izahar, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Apr 2022
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
3 Feb 2022
Hotel staffs are helpful and nice. But beds and furniture are old, and the hotel is not really practicing SOP against coronovirus especially when using the elevator.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2022
Great choice
The staff was great. The room was a bit dated . Breakfast selection was excellent.
MOHD SHAHIDAN
MOHD SHAHIDAN, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2021
Room service - prompt & great tasting food
Gd location just next to a shopping mall.
The room service serves great tasting lobster....also the simple congee with condiments... a must try indeed !
The mattresses however need to be replaced as they are already curved at the centre & certainly not able to gv gd support of the spine
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2021
breakfast included (pay at the hotel)
the hotel stay was nice but breakfast was not included in the room rate.... the term breakfast included (pay at the hotel) confusing...better say breakfast not included in the first place.
ZAIDNUDDIN
ZAIDNUDDIN, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2021
Happy
Happy. Staff were fantastic.
Rommel
Rommel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Aug 2021
Hotel room is a bit old with damp smell. Visitors tend to smoke at non-smoking floor causing weird smell at the corridor. Bathroom is clean and bed is comfortable.