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Polat Palandoken

5.0 star property
Palandöken ski hotel with ski storage and ski passes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polat Palandoken

Exterior
Lobby
Indoor pool
Corner Room | Living area | 43-inch LCD TV with cable channels, TV
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Ski facilities
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Children's club

For families (6)

  • Children's pool
  • Children's club
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, desk

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Pillow-top bed
Bathrobes
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

King Suite | Living area | 43-inch LCD TV with cable channels, TV

King Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Room

Pillow-top beds, minibar, in-room safe, desk

Corner Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Bathrobes
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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The Erzurum Hotel

Free breakfast
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (115)
The price is £107
includes taxes & fees
22 Dec - 23 Dec
The Erzurum Hotel
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About the area

Map
Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800

What's nearby

  • Palandöken Mountain - 9 min walk - 0.8 km
  • Ataturk University - 6 min drive - 4.9 km
  • Rüstem Pasha Caravanserai - 6 min drive - 5.3 km
  • Çifte Minareli Medrese - 6 min drive - 5.3 km
  • Abdurrahman Gazi Tomb - 11 min drive - 9.4 km

Getting around

  • Erzurum (ERZ) - 18 min drive
  • Palandoken Station - 22 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬5 min drive
  • ‪Palandöken Cafe - ‬4 min walk
  • ‪Fanus Cafe Erzurum - ‬5 min drive
  • ‪Yıldızların Altında - ‬3 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬2 min walk

About this property

Polat Palandoken

Polat Palandoken features downhill skiing and snowboarding. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Other highlights at this luxurious hotel include an indoor pool, a health club and a steam room. Skiers will appreciate access to ski passes and storage.

Languages

English, Russian, Turkish

At a glance

Hotel size

  • 220 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children's club
  • Children's pool
  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Health club
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Renovations and closures

The property will be renovating from 1 September 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
 

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 6607

Also known as

Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum

Frequently asked questions

Is Polat Palandoken currently open?
This property will be closed from 1 September 2024 to 11 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Is there a pool at Polat Palandoken?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Polat Palandoken?
Sorry, pets aren't allowed.
Is parking offered on site at Polat Palandoken?
Yes, there's free valet parking.
What are the check-in and check-out times at Polat Palandoken?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Polat Palandoken and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Polat Palandoken also has a garden.
Are there restaurants at or near Polat Palandoken?
Yes, there's an on-site restaurant.
What's the area around Polat Palandoken like?
Polat Palandoken is in Palandöken, a short 9-minute walk from Palandöken Mountain.

Polat Palandoken Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Amazing and comfortable
Room wide, clean and good equipped Internet very good Breakfast buffet many choices Stuff very helpful and friendly Barking available and free Staying were amazing and comfortable
Yousef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in all respects
Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.
Verified Hotels.com guest review

10/10 Exceptional

Nihal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ebru, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fulya, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Münevver, 4-night trip
Verified Hotels.com guest review

6/10 Good

Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

arif, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nazif, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ortalama
Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gayet güzel, fiyat performans oranı yeterli.
Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
Oda penceresinden pist görünümü
Oda penceresinden pist görünümü
MUSTAFA, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Eren, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Beklediğimiz gibi değildi
Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Sencer, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dicht bij centrum
Uitstekend.
Verified Hotels.com guest review

10/10 Exceptional

REZERVASYON
KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK
Verified Hotels.com guest review

10/10 Exceptional

Super Lage,sehr schön für Familien
Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen! Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.
Verified Hotels.com guest review

8/10 Very good

スキーをするために4泊しました。 部屋は狭くも無く、バスタブもあり、キレイに掃除されています。室内はかなり乾燥していて、洗濯物もすぐ乾きます。 フロントや荷物を運んでくれた従業員の対応も大変良かったです。朝食も4泊もすれば飽きてきますが、品数は多く、パンの種類も色々とありました。卵料理は、オーダーして出来たての物を食べれます。 周辺にはいくつかホテルがありますが、スーパーマーケット等は見当たりませんでした。ホテル内には水やジュース・お菓子などを買える所がなく、困りましたが、フロントでタクシーを呼んでもらってエルズルムの街中のミグロス（スーパーマーケット）まで買い出しに行きました。車で20分程の距離です。食品からちょっとした家電売り場があるので、一通りの物は揃います。ジュース・ビール・お菓子などホテルやスキー場の価格よりかなり安く買えます。 ホテル前にスキー場があります。ホテル前にはスキー・スノーボードのレンタルショップがあり、併設されたカフェでリフト券が購入できます。
Verified Hotels.com guest review