10/10 Exceptional
Anthony Christopher
13 Feb 2026Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom
Staff spoke good basic English
Hotel is in a good loca for shopping, eateries and public transport
Novotel Shenzhen Watergate
Hotel with restaurant, near Huaqiangbei
Choose dates to view prices
When you stay at Novotel Shenzhen Watergate, you'll be a short five-minute drive from Huaqiangbei and Luohu Port. Guests can visit the fitness centre for a workout or grab a bite to eat at Pin Fang, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of Shenzhen Convention and Exhibition Center. The property is only a short walk to public transportation: Science Museum Station is 6 minutes and Grand Theater Station is 6 minutes.
8.0
Very good
Popular amenities
- Free parking
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Bar
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Fitness centre
- 24-hour room service
- Room service
- 24-hour business centre
- Business centre
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Front desk safe
Feel at home (6)
- Free cots/infant beds
- Fridge
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Lift
£46
includes taxes & fees
6 Oct - 7 Oct
Room options
Check availability for these dates
Showing 5 of 5 rooms
Standard Room, 1 King Bed
8.0Very good
4 reviews
- City view
- 22 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Superior Suite, 1 King Bed
- City view
- 45 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Superior Room, 1 Queen Bed, City View
- City view
- 26 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free wired internet
Superior Room, 2 Single Beds, City View
8.0Very good
1 review
- City view
- 26 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
- Free wired internet
Standard Room, 2 Single Beds
10.0Exceptional
2 reviews
- City view
- 22 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
- Free wired internet
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About the area
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
What's nearby
- Shenzhen Science and Technology Museum - 5 min walk - 0.4 km
- Shenzhen Grand Theater - 6 min walk - 0.6 km
- KK Mall - 6 min walk - 0.6 km
- Shenzhen Museum - 6 min walk - 0.6 km
- Huaqiangbei - 14 min walk - 1.2 km
Getting around
- Shenzhen (SZX-Shenzhen Intl.) - 36 min drive
- Hong Kong International Airport (HKG) - 52 min drive
- Sungang Railway Station - 4 min drive
- Hong Kong Lok Ma Chau Station - 6 min drive
- Shenzhen Station - 29 min walk
- Science Museum Station - 6 min walk
- Grand Theater Station - 6 min walk
- Hongling South Station - 11 min walk
Restaurants
- Decanter Bar 品酒阁 - 10 min walk
- Social - 10 min walk
- 星巴克 - 10 min walk
- 辉记炭烧海鲜 - 8 min walk
- McDonald’s (麦当劳) - 4 min walk
About this property
Novotel Shenzhen Watergate
- When you stay at Novotel Shenzhen Watergate, you'll be a short five-minute drive from Huaqiangbei and Luohu Port. Guests can visit the fitness centre for a workout or grab a bite to eat at Pin Fang, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of Shenzhen Convention and Exhibition Center. The property is only a short walk to public transportation: Science Museum Station is 6 minutes and Grand Theater Station is 6 minutes.
At a glance
Hotel size
- 142 rooms
- Arranged over 14 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; check-in end time: 6:00 PM
- Express check-in/out available
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free on-site self-parking
- Electric vehicle charging point on site
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- Restaurant
- Bar/lounge
- 24-hour room service
- Water dispenser
Working away
- 24-hour business centre
- Meeting rooms
- Conference space (1399 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
Facilities
- Built in 2000
- Safe-deposit box at front desk
- Fitness centre
- Vegan dining options
- Vegetarian dining options
- Locally owned and organised tours and activities
- Local artist showcase
- Local culture and ecosystem education
- Uses some LED lighting
- Waste recycling policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Lift
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- LED television
- Satellite TV channels
Home comfort
- Air conditioning
- Free stocked minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board
Sleep well
- Alarm clock
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
Freshen up
- Bidet
- Designer toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired internet
- Phone
Food and drink
- Fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Bulk dispenser for toiletries
- Water-efficient showers only
Special features
Dining
Pin Fang – This buffet restaurant serves breakfast, lunch and dinner.
Tang Gong – This restaurant serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Children & extra beds
- Rollaway beds are available for CNY 280.0 per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Also known as
Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen
Frequently asked questions
Does Novotel Shenzhen Watergate offer free cancellation for a full refund?
Yes, Novotel Shenzhen Watergate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Shenzhen Watergate?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Shenzhen Watergate?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Novotel Shenzhen Watergate?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Novotel Shenzhen Watergate and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Shenzhen Watergate?
Yes, there's an on-site restaurant, Pin Fang.
What's the area around Novotel Shenzhen Watergate like?
Novotel Shenzhen Watergate is in Futian, a short 6-minute walk from Science Museum Station and 11 minutes' walk from Huaqiangbei.
Have a question?
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Novotel Shenzhen Watergate Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Location
8.0
Staff & service
7.8
Property conditions & facilities
8/10 Very good
Patrick
2 Feb 2026Yes, it's clean and quiet.
10/10 Exceptional
YANG
6 May 2025Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
8/10 Very good
Anthony
7 Apr 2026Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
8/10 Very good
Warren
4 Dec 2024good location good service and late check out.
10/10 Exceptional
Manu
31 Oct 2025Tidy and clean room.
10/10 Exceptional
Kah Eng
15 Oct 2024Good stay
Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
2/10 Poor
Joelle Mona
13 Jan 2026Staff didn't share the right locations. Directed wrong locations.
Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests.
Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
4/10 Fair
Andrea
25 May 2026Room smelled like cigarettes, went away after we turned on the ac. Bathroom’s shower tub was outdated and water spilled out immensely. The shower curtain did not do anything to prevent it. Laundry room hours were 10-10 which was terrible because we were out during those times being tourists and exploring the city. Was hoping we had 24 hour access to wash our clothes. Breakfast was good, however needs better labeling in English.
10/10 Exceptional
Wakeyo
30 Jul 2026A reasonable budget to stay in a convenient place.
10/10 Exceptional
David
27 Mar 2026Excellent stay
10/10 Exceptional
bingxing
14 Sept 2025Good for foreigner business travel
Convenient and many foreigner stay in this hotel
10/10 Exceptional
KIT FONG
22 Apr 2026Convenient
8/10 Very good
Shun Fung
7 Apr 2024Overall, quite good and the employees are helpful.
2/10 Poor
XIAO PING
10 Nov 2025Sorry, I didn’t stay in this hotel because of the travel restrictions.
8/10 Very good
Makoto
15 Jul 2025Good
8/10 Very good
bertrand
6 Apr 2025Not bad at all
Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
10/10 Exceptional
Ho Yin
29 Jun 2025Average
6/10 Good
Lim
17 Mar 2026A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel.
Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
6/10 Good
Sebastiano
29 Jan 2024Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
6/10 Good
Hock
2 Feb 2026no.wifi
10/10 Exceptional
Leonardo
8 Nov 2025Ok
8/10 Very good
Yat Ho
27 Aug 2023Good
8/10 Very good
Makoto
6 Jun 2025Okay
6/10 Good
Zoe
22 Apr 2025No conditioner, razor provide for guests
Even just 1gown in the wardrobe for 2 guests
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