Discover Hotel Palazzo dal Borgo, nestled in the heart of downtown. Enjoy access to a charming library, unwind with a drink at the bar and stay connected with in-room WiFi. The multilingual staff has left a lasting impression on previous guests.
Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
Porta al Prato Station - 13 min walk
Unità Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Vyta - 5 min walk
Shake Cafe - 3 min walk
Osteria dei Centopoveri - 1 min walk
Fiddler's Elbow - 2 min walk
Joshua Tree Pub - 2 min walk
About this property
Hotel Palazzo dal Borgo
When you stay at Hotel Palazzo dal Borgo, you'll be in a fantastic location, only a five-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Basilica of Santa Maria Novella and Pitti Palace are within a short 10-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Unità Tram Stop is 4 minutes and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (EUR 30 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1480
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Valet parking costs EUR 30 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence
Frequently asked questions
Does Hotel Palazzo dal Borgo offer free cancellation for a full refund?
Yes, Hotel Palazzo dal Borgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo dal Borgo?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Palazzo dal Borgo?
Yes. Valet parking costs EUR 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palazzo dal Borgo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What's the area around Hotel Palazzo dal Borgo like?
Hotel Palazzo dal Borgo is in Santa Maria Novella, a short 4-minute walk from Unità Tram Stop and 12 minutes' walk from Uffizi Gallery.
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Hotel Palazzo dal Borgo Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jan 2025
It was really nice with super-helpful staff.
Philip
Philip, 1-night trip
10/10 Exceptional
17 Feb 2025
Beautiful historic Palace stay
Beautifully decorated historic building which once served as a palace. Our triple room was spacious, with two shower rooms and high ceilings. The breakfast selection was the best we had during our Italy trip. Staff were very friendly. Location was perfect - easy to walk to the main train station and also all the attractions are just within walking distance. Many restaurants and shops nearby. Also the oldest pharmacy in the world is one minute walk away. Overall we enjoyed our stay and recommend to anyone wanting to get a true feel of Florence.
Zeenat
Zeenat, 2-night trip
10/10 Exceptional
28 Dec 2024
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Verified traveller
2-night trip
10/10 Exceptional
2 Oct 2024
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
patrick
patrick, 2-night trip
10/10 Exceptional
3 Sept 2024
Love
Great location and friendly service. The hotel was beautiful and the room was great.
Verified traveller
1-night trip
10/10 Exceptional
15 Sept 2024
Great
glenda
glenda, 1-night trip
10/10 Exceptional
18 Aug 2024
Italia 2024
Stayed one night- liked the location.
A bit difficult to enter and navigate with suitcases but over all a comfortable stay.
Angela
Angela, 1-night trip
10/10 Exceptional
6 Aug 2024
Excellent choice!
The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Panagiotis
Panagiotis, 1-night trip
10/10 Exceptional
28 Aug 2024
Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.
Verified traveller
1-night trip
10/10 Exceptional
19 Jul 2024
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Jordan
Jordan, 2-night trip
10/10 Exceptional
10 Jun 2024
A gem in Florence!
Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Peter
Peter, 2-night trip
10/10 Exceptional
24 Apr 2024
This was a wonderful hotel and I was very satisfied. I will definitely book again when I come to Florence.
RYOTA
RYOTA, 2-night trip
10/10 Exceptional
28 Jan 2024
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Ben
Ben, 3-night trip
8/10 Very good
1 Oct 2024
I loved everything about this hotel except the room. It was extremely small and cramped and was not really reflected by the images. Small things were off, and I found it quite expensive for what it is. On the other hand, it is Florence! It is quite well located around the corner from Santa Maria Novella and within walking distance of the train station. The staff were wonderful.
Susanne
Susanne, 1-night trip
8/10 Very good
25 Sept 2024
Great staff, friendly and helpful. Great suite, spacious, high ceilings, aged furniture set it off well. Great breakfast. Just in our case a couple of minus points. The bed slopes to the centre from both sides which made for some uncomfortable moments and the shower over the bath was too low that even my wife had to duck under, and placed badly so just couldn’t shower easily. Shame as we loved the hotel itself, the staff and location.
PHILIP
PHILIP, 3-night trip
6/10 Good
5 Oct 2024
The toilet on the floor edges had mold and I'm very particular about that.
Ernest
Ernest, 3-night trip
10/10 Exceptional
11 Apr 2024
This is the best hotel I have ever been in.
The staff are friendly and helpful.
That breakfast is amazing.
And the hotel is beautiful.
Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
William
William, 7-night trip
10/10 Exceptional
28 Mar 2023
a really nice and friendy place to stay!!
Sonja
Sonja, 4-night trip
8/10 Very good
9 May 2024
Nice !
Close to the station and city center. Nice, clean and comfortable stay. A little expensive considering the worth.
Purvi
Purvi, 1-night trip
8/10 Very good
28 May 2024
My hotel room was old and outdated, however, the hotel was conveniently located to all the sites. Totally fine as a place to lay your head for a night.
Jacob
Jacob, 1-night trip
10/10 Exceptional
21 Apr 2023
Great room and in a good area.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
9 Jan 2024
Everything was wonderful. Thank you Joyce for looking after us. Highly recommend this property.
Andree
Andree, 2-night trip
8/10 Very good
27 Feb 2024
The bed mattress was not very good and the room very tiny. Good service from all the staff VIP attention. Beautiful building
Verified traveller
1-night trip
10/10 Exceptional
9 Aug 2023
The service was great from the moment we arrived. Staff is very friendly, we had the pleasure of dealing with Joyce and Layla they were very helpful and kind to help us out.
Vivian
Vivian, 2-night trip
10/10 Exceptional
21 Sept 2022
Easily walkable from the train station, cute hotel, and nice neighborhood. The key must be returned to the desk each time you leave, but there was always a person there and the process was quick.