Krystal Monterrey

4.0 star property
Hotel with indoor pool, near Fundidora Park

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Photo gallery for Krystal Monterrey

Lobby
Bar (on property)
Bar (on property)
Bar (on property)
Minibar, in-room safe, iron/ironing board, free cots/infant beds
Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Childcare
  • Airport transfer
  • Bar
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre

For families (6)

  • Free cots/infant beds
  • Babysitting services
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
Calle Corregidora 519, Monterrey, NLE, 64000

What's nearby

  • Macroplaza - 5 min walk
  • Auditorium Pabellón M - 7 min walk
  • Fundidora Park - 5 min drive
  • Cintermex - 6 min drive
  • Arena Monterrey - 6 min drive

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 27 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

At Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Flores, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Public transportation is only a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 207 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Alarm clock
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Flores – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 224 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Monterrey?

Yes, there's an indoor pool.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes, there's free self parking.

Is an airport shuttle service offered by Krystal Monterrey?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Krystal Monterrey?

You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.

Is there an on-site casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Krystal Monterrey has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Krystal Monterrey?

Yes, Cafe Flores offers Mexican cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza.

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Krystal Monterrey Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

I liked everything about this Hotel.
MARIA, 2-night trip

8/10 Very good

Good value for the money. Well located
Luis Fernando, 5-night trip

10/10 Exceptional

The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Sheldon, 4-night trip

10/10 Exceptional

It is centrally located. Staffs are nice.
Htet, 1-night trip

6/10 Good

I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Maria, 2-night trip

10/10 Exceptional

Goof
benjamin, 5-night trip

8/10 Very good

Rfefr
Enrique de Jesús, 1-night trip

8/10 Very good

Personal amable
Rigel, 3-night trip

8/10 Very good

Pool was out of service.
Jose Esteban Rodriguez, 4-night trip

10/10 Exceptional

Sergio, 1-night trip

2/10 Poor

Pésimo atención a cliente
Buena ubicación, cama no tan cómoda y pésima atención a cliente. Toman tus pertenecias y resulta que nadie fué, no te resuelven y te responden de mala manera.
2-night trip

10/10 Exceptional

Hotel muy lindo, limpio y el personl es amable.
Salvador, 2-night trip

10/10 Exceptional

Hermoso, limpio, bien ubicado, la gente muy amable
Susana Carolina, 2-night trip

10/10 Exceptional

GUILLERMO, 2-night trip

10/10 Exceptional

Sugiero tener secadora de cabello
Irma Esthela, 2-night trip

10/10 Exceptional

Excelente muy buena ubicación muy buena atención
Juan Jose, 3-night trip

10/10 Exceptional

jesus, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

8/10 Very good

Atención excelente
Servicio del personal súper bien, pero los muebles de la habitacion viejos y los focos y cafetera no servian.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This is the second time that we have stayed at this hotel. There were no negatives about this second time around experience. The hotel is absolutely beautiful. It truly is a three and a half star rated hotel. And to top everything off the rate was only 64 dollars for a night. If you are looking for a room for a night or two in grand old Monterrey, this hotel is worhty of your attention.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

descanso
Muy bien
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelte servicio mobiliario viejo.
El hotel es agradable y el personal súper atento, sin embargo, el mobiliario de la habitación ya se ve viejo (excepto la cama), y el aire de la habitación no enfria lo suficiente, tuve mucha calor, Excel te servicio pero falta remodelación.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good