Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services.
Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 27 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
At Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Flores, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Public transportation is only a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
207 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Babysitting (surcharge)
What to do
Shopping
Working away
Business centre
7 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Sauna
Steam room
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Alarm clock
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Flores – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 224 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Monterrey?
Yes, there's an indoor pool.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes, there's free self parking.
Is an airport shuttle service offered by Krystal Monterrey?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Krystal Monterrey?
You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Krystal Monterrey has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Krystal Monterrey?
Yes, Cafe Flores offers Mexican cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza.
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Krystal Monterrey Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Oct 2024
I liked everything about this Hotel.
MARIA
MARIA, 2-night trip
8/10 Very good
24 Oct 2024
Good value for the money. Well located
Luis Fernando
Luis Fernando, 5-night trip
10/10 Exceptional
12 Nov 2024
The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Sheldon
Sheldon, 4-night trip
10/10 Exceptional
27 May 2024
It is centrally located. Staffs are nice.
Htet
Htet, 1-night trip
6/10 Good
23 Jul 2024
I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Maria
Maria, 2-night trip
10/10 Exceptional
26 Nov 2024
Goof
benjamin
benjamin, 5-night trip
8/10 Very good
20 Sept 2024
Rfefr
Enrique de Jesús
Enrique de Jesús, 1-night trip
8/10 Very good
25 Apr 2024
Personal amable
Rigel
Rigel, 3-night trip
8/10 Very good
8 Jun 2024
Pool was out of service.
Jose Esteban Rodriguez
Jose Esteban Rodriguez, 4-night trip
10/10 Exceptional
17 Feb 2025
Sergio
Sergio, 1-night trip
2/10 Poor
2 Feb 2025
Pésimo atención a cliente
Buena ubicación, cama no tan cómoda y pésima atención a cliente. Toman tus pertenecias y resulta que nadie fué, no te resuelven y te responden de mala manera.
Verified traveller
2-night trip
10/10 Exceptional
19 Nov 2024
Hotel muy lindo, limpio y el personl es amable.
Salvador
Salvador, 2-night trip
10/10 Exceptional
6 Nov 2024
Hermoso, limpio, bien ubicado, la gente muy amable
Susana Carolina
Susana Carolina, 2-night trip
10/10 Exceptional
1 Sept 2024
GUILLERMO
GUILLERMO, 2-night trip
10/10 Exceptional
13 Aug 2024
Sugiero tener secadora de cabello
Irma Esthela
Irma Esthela, 2-night trip
10/10 Exceptional
5 Aug 2024
Excelente muy buena ubicación muy buena atención
Juan Jose
Juan Jose, 3-night trip
10/10 Exceptional
18 May 2024
jesus
jesus, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
29 Jun 2016
MARIO
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
28 Jun 2016
Eblen
This review was submitted before 2018 and has not been verified.
8/10 Very good
28 Jun 2016
Atención excelente
Servicio del personal súper bien, pero los muebles de la habitacion viejos y los focos y cafetera no servian.
Diana
This review was submitted before 2018 and has not been verified.
8/10 Very good
27 Jun 2016
This is the second time that we have stayed at this hotel. There were no negatives about this second time around experience. The hotel is absolutely beautiful. It truly is a three and a half star rated hotel. And to top everything off the rate was only 64 dollars for a night. If you are looking for a room for a night or two in grand old Monterrey, this hotel is worhty of your attention.
carlyle
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
27 Jun 2016
descanso
Muy bien
Juan Martin
This review was submitted before 2018 and has not been verified.
8/10 Very good
27 Jun 2016
Excelte servicio mobiliario viejo.
El hotel es agradable y el personal súper atento, sin embargo, el mobiliario de la habitación ya se ve viejo (excepto la cama), y el aire de la habitación no enfria lo suficiente, tuve mucha calor, Excel te servicio pero falta remodelación.
Diana
This review was submitted before 2018 and has not been verified.
8/10 Very good
25 Jun 2016
Joel Alberto
This review was submitted before 2018 and has not been verified.