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Grand Universe Lucca, Autograph Collection

4.0 star property
Hotel with restaurant, near Piazza Napoleone

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Photo gallery for Grand Universe Lucca, Autograph Collection

Lounge
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Junior Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe
Point of interest
In the heart of Lucca, Grand Universe Lucca, Autograph Collection offers a vibrant retreat with an art gallery on site and shopping mall. Savor local cuisine at Legacy Restaurant or explore nearby Teatro del Giglio and Guinigi Tower. Unwind in the garden or enjoy high-speed WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is £253
includes taxes & fees
1 Aug - 2 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Separate bedroom
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

City view

Junior Suite, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Interior

Palazzo Dipinto

  • Free breakfast
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
9.8 out of 10, Exceptional, 377 reviews
The price is £206
includes taxes & fees
4 Aug - 5 Aug
Palazzo Dipinto

About the area

Map
Piazza Del Giglio 1, Lucca, LU, 55100

What's nearby

  • Piazza Napoleone - 1 min walk - 0.0 km
  • Teatro del Giglio - 2 min walk - 0.2 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 39 min drive
  • Peretola Airport (FLR) - 60 min drive
  • Lucca Station - 8 min walk
  • San Giuliano Terme Ripafratta Station - 9 min drive
  • Nozzano Station - 13 min drive

Restaurants

  • ‪Pasticceria Pinelli - ‬1 min walk
  • ‪Old City Bar - ‬2 min walk
  • ‪In Pasta - cibo e convivio - ‬2 min walk
  • ‪Pizzeria Fuori di Piazza - ‬1 min walk
  • ‪Bistrot e Wine Bar Des Arts - ‬2 min walk

About this property

Grand Universe Lucca, Autograph Collection

Located near a train station, Grand Universe Lucca, Autograph Collection is a great choice for a stay in Lucca. Guests can visit the fitness centre for a workout or grab a bite to eat at Legacy Restaurant, which serves local cuisine. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, French, Italian

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Private winery tours
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Legacy Restaurant – This restaurant specialises in local cuisine. Reservations are required.
Legacy Lounge – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT046017A1RRKYNMHI
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

Does Grand Universe Lucca, Autograph Collection offer free cancellation for a full refund?

Yes, Grand Universe Lucca, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Universe Lucca, Autograph Collection?

Yes, cats and dogs stay free.

Is parking offered on site at Grand Universe Lucca, Autograph Collection?

Sorry, there's no on-site parking at Grand Universe Lucca, Autograph Collection.

What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Grand Universe Lucca, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy amenities such as a fitness centre and a garden.

Are there restaurants at or near Grand Universe Lucca, Autograph Collection?

Yes, Legacy Restaurant offers local cuisine.

What's the area around Grand Universe Lucca, Autograph Collection like?

Grand Universe Lucca, Autograph Collection is in Lucca Historical Center, a short 8-minute walk from Lucca Station and 3 minutes' walk from Cathedral of St Martin.

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Grand Universe Lucca, Autograph Collection Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location

Reviews

10/10

Absolutely a fabulous property, wonderful staff and location
10-night trip

10/10

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.
2-night trip

10/10

Great staff, extremely comfortable room, no notes
2-night trip

4/10

super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
2-night trip

10/10

The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
3-night trip

8/10

Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
3-night trip

10/10

The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
1-night trip

8/10

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
1-night trip

8/10

Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
2-night trip

10/10

2-night trip

10/10

2-night trip

10/10

The location is great and the staff was super friendly and competent! Will come back!
1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

5-night trip

10/10

3-night trip

10/10

Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
2-night trip

10/10

2-night trip

10/10

Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.

10/10

2-night trip

8/10

10/10

4-night trip

10/10

2-night trip

10/10

2-night trip

10/10

2-night trip