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Best Western Premier Alsterkrug Hotel

4.0 star property
Riverfront hotel in Hamburg-Nord with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Alsterkrug Hotel

View from room
Sauna, steam room, body treatments, body scrubs, facials, massages
Fitness facility
Bicycling
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Babysitting
  • Conference centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is £103
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Hamburg - City Nord, an IHG Hotel
Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1001)
The price is £74
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Hamburg - City Nord, an IHG Hotel
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About the area

Map
Alsterkrugchaussee 277, Hamburg, HH, 22297

What's nearby

  • Sporthalle Hamburg - 3 min drive - 2.4 km
  • Hagenbeck Zoo - 7 min drive - 5.3 km
  • Reeperbahn - 10 min drive - 8.0 km
  • Volksparkstadion - 11 min drive - 8.6 km
  • Miniatur Wunderland - 12 min drive - 9.2 km

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Semperstraße Hamburg Station - 6 min drive
  • Barmbek Station - 8 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Lattenkamp U-Bahn - 22 min walk
  • Sengelmannstrasse U-Bahn - 24 min walk
  • Cruise terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Croque Factory - ‬2 min drive
  • ‪Café Himmelsschreiber - ‬14 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Braband - ‬2 min walk
  • ‪Alsterdorfer Backhus - ‬14 min walk

About this property

Best Western Premier Alsterkrug Hotel

Best Western Premier Alsterkrug Hotel puts you within a 15-minute drive of Hagenbeck Zoo and Reeperbahn. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Restaurant Alsterkrug, one of 2 restaurants, serves German cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Alsterdorf U-Bahn is 15 minutes away.

Languages

Croatian, English, German, Italian, Polish

At a glance

Hotel size

  • 106 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (EUR 7 per day)
  • Covered on-site valet parking (EUR 17 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage
  • Free off-site parking within 7 ft
  • Street parking available

Transfers

  • Cruise terminal shuttle*
  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bowling alley
  • Supervised childcare (surcharge)

What to do

  • Bowling alley
  • Canoeing
  • Boating
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • 6 meeting rooms
  • Conference centre (2669 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Electric bike charging stations
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • First-run films
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, alsterSpa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Restaurant Alsterkrug – This restaurant specialises in German cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein – This restaurant specialises in German cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 69.0 per night
  • Guests must contact this property in advance to reserve high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self-parking costs EUR 7 per day
  • Covered valet parking costs EUR 17 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Premier Alsterkrug Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Premier Alsterkrug Hotel?
Yes. Self-parking costs EUR 7 per day. Valet parking costs EUR 17 per day. Electric car charging is available.
What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Best Western Premier Alsterkrug Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) and Casino Reeperbahn (11-min drive) are both nearby.
What is there to do at Best Western Premier Alsterkrug Hotel and nearby?
Have fun with on-site activities such as rowing and boating. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna. Best Western Premier Alsterkrug Hotel also has a garden.
Are there restaurants at or near Best Western Premier Alsterkrug Hotel?
Yes, there are 2 on-site restaurants, featuring German cuisine.
What's the area around Best Western Premier Alsterkrug Hotel like?
Best Western Premier Alsterkrug Hotel is in Hamburg-Nord, a short 6-minute drive from Hamburg Airport (HAM) and 14 minutes' walk from Lufthansa Technik AG.

Best Western Premier Alsterkrug Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Wonderful facility. Beautiful rooms and great service from all customer agents working there. From housekeeping to front desk and kitchen. But be aware if you need parking you need to arrange prior to arrival. There is street parking but not always easy to find.
Robert, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, clean rooms, close to airport.
Mathew, 3-night business trip
Verified Expedia guest review

8/10 Very good

HAMBURG
Lovely hotel, booked as we had a concert to go to at the sports hall near by, but a little bit far out of Hamburg, had to get a bus then a train in.
Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Restaurant!
Absolutely delightful German restaurant dinner! Surprised & Thrilled!
Roswita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very comfortble
daniel, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Centrally located near the airport and walkable to the Ubon train.
Joni, 4-night family trip
Verified Expedia guest review

8/10 Very good

Allan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nicely renovated property. Clean rooms for a reasonably price. Local transportation is ok, but scheduled too infrequently (weekend). Staff was very friendly and helpful.
Horst, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice property
Manfred, 2-night business trip
Verified Expedia guest review

8/10 Very good

Good service, poor wifi
+ Very good and polite service + Good and clean sauna/spa facilities - Noise isolation between the room and corridor could been better - Wifi quality was poor
Teemu, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for Lufthansa
Great facilities and a comfortable room. Food at the hotel was excellent. Friendly staff too.
Daniel, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Enough for one night stays
Excellent service. The hotel is overall in good condition l, however it was noisy when someone at the next room was taking a shower or using the kettle. Nevertheless I had a good sleep but I was lucky to wake up early in the morning so no one else woke me up. Internet connection was quite slow.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Close to airport
Amazing close by to tge airport maximum you will pay on taxi 10 euros, freindly staff and was clean would recommend
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden gem near the Hamburg airport.
Surprisingly beautiful, small hotel hidden away in a residential suburb of Hamburg, within walking distance to the airport. The hotel is immaculate, even romantic in its setting. Excellent for adults wanting some "me" time. It's probably a little too secluded for rambunctious children. It's a must stay for adults wanting to be near the airport. While you're there, try the little cafe on the river two blocks down.
William, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

No WiFi as promised
1-night business trip
Verified Hotels.com guest review

6/10 Good

It was ok but for price not exceptional. Front desk friendly and helpful but dinning Waitress was fair.
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Overall is Good. Mattress is a bit soft. Reception is nice & pleasant!
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Ana, 1-night business trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM