Avinguda de Tarragona, s/n, Andorra la Vella, AD500
What's nearby
Andorra Massage - 13 min walk
Placa del Poble - 18 min walk
Caldea Spa - 18 min walk
Church of Saint Stephen - 18 min walk
Pyrenees Andorra Shopping Centre - 2 min drive
Getting around
La Seu d'Urgell (LEU) - 46 min drive
Barcelona El Prat Airport (BCN) - 165 min drive
L'Hospitalet-pres-l'Andorre Station - 37 min drive
Burton's Station - 42 min drive
Porté-Puymorens Station - 43 min drive
Restaurants
Starbucks - 14 min walk
McDonald's - 17 min walk
Diamant Andorra - 17 min walk
L'Orri - 20 min walk
Lizarran Andorra - 15 min walk
About this property
Hotel Zenit Diplomatic
Hotel Zenit Diplomatic is a great choice for a stay in Andorra la Vella. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Languages
Catalan, English, French, Portuguese, Spanish
At a glance
Hotel size
85 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 18 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Golfing nearby
Hiking/biking trails nearby
Skiing nearby
Working away
Business centre
Meeting room
Conference space (1690 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Terrace
Television in common areas
Communal living room
An outdoor pool
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
In-room safe
Connecting/adjoining rooms available
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 10 for children
Children & extra beds
Cots/infant beds are available for EUR 4.0 per day
Rollaway beds are available for EUR 25.0 per day
Parking
Covered self-parking costs EUR 18 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
The seasonal pool is open from June to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella
Frequently asked questions
Does Hotel Zenit Diplomatic offer free cancellation for a full refund?
Yes, Hotel Zenit Diplomatic does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zenit Diplomatic?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Hotel Zenit Diplomatic?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Zenit Diplomatic?
Yes. Self-parking costs EUR 18 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Zenit Diplomatic?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Zenit Diplomatic and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Hotel Zenit Diplomatic?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Hotel Zenit Diplomatic like?
Hotel Zenit Diplomatic is a short 13-minute walk from Andorra Massage and 18 minutes' walk from Placa del Poble.
Hotel Zenit Diplomatic Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
9 Sept 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Sept 2024
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment.
Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning.
The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket.
If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind.
In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Richard
Richard, 2-night romance trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2024
Jonathan
Jonathan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
6/10 Good
18 Jun 2024
Needs update and training their cleaners
It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Petros
Petros, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Great
Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2024
Julio A Jorge
Julio A Jorge, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2023
There is a expensive charge for parking. But all rest is very good.
Alejandro
Alejandro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2023
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Mateusz
Mateusz, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2023
Y
Michel
Michel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2023
Excellent hotel
Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2021
Just Okay
Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay.
The one positive is the location was very good - walking distance to the center and shopping areas.
Natalie
Natalie, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2021
Average!
Dated but clean hotel. Advertised with free parking but not available on arrival. Room key didn't work first time - no apology!
Jon
Jon, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2021
Andorra trip
Hotel in a good central location, friendly staff and clean hotel.
Stephen
Stephen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2021
Hotel clean staff very friendly
David
David, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Jun 2019
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Verified traveller
1-night romance trip
Verified Orbitz guest review
8/10 Very good
7 Jan 2019
Not worthy of 4*
Certainly not worth a 4* rating. Wi-fi was almost non existent and beds not overly comfortable. Hotel looks a little run down and could do with some TLC. Well located for the bus station and a 10 minute walk to the main shopping area so can’t complain about the location.
For the money, you can probably do a lot better.
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2018
Good location
The hotel is in a good location, it is a 10 min walk (with luggage) to the bus station, there is a large supermarket just across the road from it and it is within an easy walk of a lot of restaurants
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
14 Aug 2018
Close to centre
Great location but very dated. Not a British standard 4 star,more of a 3/2. Staff friendly but early breakfast is not what you would get. Clean although dated
vicki
vicki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2018
Good location
Good place. Central.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 May 2018
Olef
Olef, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Mar 2018
Great stay!
Great location and wonderful staff
Shawn
Shawn, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2016
Great location at a great price.
Great location, price and staff. The cafeteria was decent and reasonably priced when you feel like resting in the hotel. WiFi worked in all public areas and the room, it was also much better than noted in previous reviews. The room was outdated and therefore appeared slightly unkempt. Great value for the cost. I would highly recommend to any travelers passing through. Perhaps choose something slightly fancier if you are in Andorra for a length stay.