Black Swan Lakeside Boutique Hotel

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Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities such as parasailing, waterskiing and kayaking. The 2 hot tubs - and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner, and offers ocean views. A marina, a terrace and a garden are other highlights at this luxurious lodge. Fellow travellers love the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants
  • Outdoor pool and 2 hot tubs
  • Room service
  • Terrace
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe
  • Water dispenser
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
The current price is £269
includes taxes & fees
8 Oct - 9 Oct

Why we love this property

Dining with a view
Indulge in restaurant dishes with ocean vistas. The lodge serves free cooked-to-order breakfast, private dining options, and locally-sourced, vegetarian meals.
Luxury sleep haven
Drift into dreams on Select Comfort mattresses with Egyptian cotton sheets. Dressing gowns await after a rainfall shower in rooms with curated décor.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Lake Front

A hotel room with a large bed, a teddy bear, and a view of the sea.

Lake Front

10.0 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan King

A bedroom with a large bed, a chair, a small table, and a view of the outdoors.

Swan King

  • Sleeps 2
  • 1 King Bed

View all photos for Lakefront Suites

Room

Lakefront Suites

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Swan King

A modern hotel room with a large bed, a seating area with two chairs, a small table, and a view of greenery outside.

Swan King

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan Family

A hotel room with a bed, two bedside tables, a chair, a TV, a wardrobe, and a patterned wall.

Swan Family

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Swan Family Suite

Room

Swan Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About the area

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Skyline Rotorua - 3 min drive - 1.8 km
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive - 2.2 km
  • Volcanic Hills Winery - 4 min drive - 1.8 km
  • Polynesian Spa - 12 min drive - 8.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive
  • Tauranga (TRG) - 63 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬4 min drive
  • ‪Izumi Japanese Restaurant - ‬3 min drive
  • ‪BurgerFuel - ‬3 min drive
  • ‪Aorangi Peak Restaurant - ‬11 min drive

About this property

Black Swan Lakeside Boutique Hotel

  • Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities such as parasailing, waterskiing and kayaking. The 2 hot tubs - and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner, and offers ocean views. A marina, a terrace and a garden are other highlights at this luxurious lodge. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 9 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • The property charges NZD 2.5 for credit card payments
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Pool gate
  • Fence around the pool

What to do

  • Helicopter/aeroplane tours
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Hot springs nearby

Working away

  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace at reception
  • An outdoor pool
  • Bicycle parking
  • Marina
  • 2 hot tubs
  • Locally sourced food is prioritised
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Uses some LED lighting
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 58-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Uses some LED lighting
  • Recycling

Special features

Dining

Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required. Open select days.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of NZD 2.5

Children & extra beds

  • Rollaway beds are available for NZD 80.0 per night

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?

Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Black Swan Lakeside Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Black Swan Lakeside Boutique Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Black Swan Lakeside Boutique Hotel?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Black Swan Lakeside Boutique Hotel and nearby?

Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.

Are there restaurants at or near Black Swan Lakeside Boutique Hotel?

Yes, Black Swan offers ocean views.

Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Black Swan Lakeside Boutique Hotel like?

Black Swan Lakeside Boutique Hotel is in Kawaha Point, a short 1-minute walk from Lake Rotorua.

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Reviews

Black Swan Lakeside Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent, made to order, and offered a variety of delicious options. (22 reviews)
  • The restaurant served delicious meals, including a hot entree made to order and a buffet with cold options, in a beautiful dining room overlooking the lake. (9 reviews)
  • The property offers a spa experience with a hot tub, jacuzzi, and beautifully maintained gardens. (4 reviews)
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Popular mentions

Room
Gardens
Service staff
Lake
Breakfast
View
Restaurant

Reviews

Verified review

10/10 Exceptional

Excellent service, the staff were so friendly and helpful - special call out to Ivy who checked us in and was always on hand to help us with anything, thanks Ivy !!! Great location right on the lake and stunning views, would highly recommend !
Verified review

10/10 Exceptional

Such a beautiful hotel! The staff could not be more helpful and friendly. The grounds were beautiful and the amenities were top notch! I loved the attention to detail - everything was perfect! We had dinner at the restaurant and it was superb! I highly recommend this hotel and would love to go back some day!
Verified review

10/10 Exceptional

From the moment we checked in the staff greeted us with smiles and open hearts. Truly, one of the best customer service experiences we’ve ever had. Thank you for making our trip in Rotorua so memorable.
Verified review

10/10 Exceptional

Courteous staff and great location
Verified review

10/10 Exceptional

Charming boutique hotel with friendly, helpful staff.Only there for one night but thoroughly enjoyed our time there
Verified review

10/10 Exceptional

Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.
Verified review

10/10 Exceptional

Star was exceptional, location was great, room looking out on lake was excellent
Verified review

8/10 Very good

Great place to stay and the breakfast was amazing!
Verified review

8/10 Very good

Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel
Verified review

8/10 Very good

New owners, friendly staff, clean room, nice breakfast, property showing its age, hot tub very high in chlorine. Could not use properly. Pool was too cold to use. Enjoyed complimentary snacks in room and fruit!
Verified review

10/10 Exceptional

The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)
Verified review

4/10 Fair

Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.
Verified review

10/10 Exceptional

Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.
Verified review

8/10 Very good

Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding.
Verified review

8/10 Very good

Great staff
Verified review

8/10 Very good

We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Verified review

10/10 Exceptional

This hotel is such a gem. The views on the lake from the property are great. The hotel staff is great-Michelle was so helpful and friendly. There are nice spas on the property. We would recommend this property.
Verified review

10/10 Exceptional

Very nice property. Amazing breakfasts!
Verified review

10/10 Exceptional

Beautiful lakeside property with a lovely restaurant and exceptional staff!
Verified review

10/10 Exceptional

Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Verified review

10/10 Exceptional

Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
Verified review

10/10 Exceptional

The Black Swan Lakeside Boutique Hotel is a slightly secluded gem, but it is absolutely worth booking a room there. Its location right by the lake is stunning, complemented by a beautifully maintained and inviting garden that creates a peaceful and relaxing atmosphere. With only eight rooms, the hotel offers an intimate and exclusive experience that makes your stay feel even more special. From the moment we arrived, we were warmly welcomed by two lovely ladies who made us feel at home throughout our entire stay. Their kindness and attentiveness truly added a personal touch to the experience. The hotel itself has a very special charm and unique flair that sets it apart from typical accommodations. Everything feels thoughtfully designed and full of character. Overall, this hotel is strongly recommended, and we would gladly recommend it to anyone at any time.
Verified review

10/10 Exceptional

This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally served. Star even called us after we left because she wasn’t able to tell us by. I am very picky and don’t give 5 star ratings unless it’s exceptional.
Verified review

10/10 Exceptional

Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Verified review

10/10 Exceptional

The service was great!!!