10/10 Exceptional
Star was exceptional, location was great, room looking out on lake was excellent
Todd
Todd, 1-night trip
Black Swan Lakeside Boutique Hotel
Luxury beach lodge with outdoor pool, near Skyline Rotorua
Choose dates to view prices
Unwind at Black Swan Lakeside Boutique Hotel, a luxury eco-certified lodge in Kawaha Point. Enjoy the marina views from the terrace or bask in ocean views while savoring breakfast at the on-site restaurant. With 2 spa tubs and an outdoor pool with sun loungers, this retreat offers relaxation and rejuvenation.
9.6
Exceptional
Popular amenities
- Pool
- Airport transfer
- Free parking
- Free Wi-Fi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Marina
- Near the beach
- Restaurants
- Outdoor pool and 2 hot tubs
- Room service
- Airport shuttle
- Terrace
- Garden
- Library
- Reception fireplace
- Front desk safe
Feel at home (6)
- Rollaway/extra beds
- Connecting/adjoining rooms available
- Private bathroom
- Separate bath and shower
- Television
- Garden
£197
includes taxes & fees
2 Apr - 3 Apr
Why we love this property
Lakeside luxury retreat
Marvel at the colonial architecture of this luxury lodge. Guests can explore the garden, enjoy curated decor, or dine at the ocean-view restaurant.
Dining with a view
Indulge in restaurant dishes with ocean vistas. The lodge serves free cooked-to-order breakfast, private dining options, and locally-sourced, vegetarian meals.
Luxury sleep haven
Drift into dreams on Select Comfort mattresses with Egyptian cotton sheets. Dressing gowns await after a rainfall shower in rooms with curated décor.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Lake Front
10.0Exceptional
4 reviews
Highlights
Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
- Lake view
- 32 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Lakefront Suites
- Sleeps 2
Swan King
9.0Wonderful
4 reviews
Highlights
Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
- Garden view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Swan Family
10.0Exceptional
2 reviews
Highlights
Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
- Garden view
- 1 bedroom
- Sleeps 4
- 1 King Bed and 2 Single Beds
Swan Family Suite
- Sleeps 4
Swan King Room
- Sleeps 2
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About the area
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
What's nearby
- Lake Rotorua - 2 min walk - 0.2 km
- Skyline Rotorua - 2 min drive - 1.8 km
- Mitai Maori Village - 2 min drive - 2.2 km
- Rainbow Springs Kiwi Wildlife Park - 2 min drive - 2.2 km
- DriftKartz - 3 min drive - 2.9 km
Getting around
- Rotorua (ROT-Rotorua Regional) - 21 min drive
- Tauranga (TRG) - 63 min drive
- Airport shuttle (surcharge)
Restaurants
- Wildbean Cafe - 3 min drive
- McDonald's - 4 min drive
- Gold Star Bakery - 5 min drive
- Royal Indian Restaurant Tandoori Cuisine - 4 min drive
- KFC - 4 min drive
About this property
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities such as parasailing, waterskiing and kayaking. The 2 hot tubs - and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner, and offers ocean views. A marina, a snack bar/deli and a terrace are other highlights at this luxurious lodge. Fellow travellers love the helpful staff.
At a glance
Hotel size
- 9 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3 PM; check-in end time: 9:30 PM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The property charges NZD 2.5 for credit card payments
- The front desk is open daily from 7:00 AM - 8:00 PM
- Front desk staffed during limited hours
- If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Designated smoking area (fines apply)
Property amenities
Food and drink
- Free cooked-to-order breakfast each morning 8:00 AM–10 AM
- Restaurant
- Private dining
- Room service (limited hours)
- Snack bar/deli
- Water dispenser
Travelling with children
- Pool gate
- Fence around the pool
What to do
- Helicopter/aeroplane tours
- Beach nearby
- Bike rentals nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Kayaking nearby
- Waterskiing nearby
- Zip-lining nearby
- Hot springs nearby
Working away
- Conference space (215 square feet)
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Electric bike charging stations
- Bike storage
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Library
- Fireplace in reception
- An outdoor pool
- Bike parking
- Marina
- 2 hot tubs
- At least 80% of food locally sourced
- Vegetarian dining options
- Locally owned and organised tours and activities
- At least 80% of lighting from LEDs
- Comprehensive recycling policy
- No plastic drinking straws
- Water dispenser
- Reusable cups only
- Banquet hall
- Outdoor furniture
- Colonial architecture
Accessibility
- Wheelchair-accessible
- Raised toilet seat
- Low-height worktop and sink
- Grab bar near toilet
- Thin carpet in public areas
- Deep-pile carpet in room
Room amenities
Be entertained
- 32-inch LCD TV
- Digital TV channels
Home comfort
- Air conditioning (climate-controlled) and heating
- Free stocked minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down duvet
- Blackout curtains
- Premium bedding
- Selected Comfort mattress
- Rollaway/extra bed (surcharge)
What to enjoy
- Fireplace
- Individually furnished and decorated
Freshen up
- Private bathroom
- Deep-soaking bath
- Separate bath and shower
- Rainfall shower heads
- Designer toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Free local calls
- Desk chair
Food and drink
- Meal delivery service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
Special features
Dining
Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)
- Credit card charges are subject to an extra charge of NZD 2.5
Children & extra beds
- Rollaway beds are available for NZD 80.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua
Frequently asked questions
Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?
Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Black Swan Lakeside Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Black Swan Lakeside Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Black Swan Lakeside Boutique Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Black Swan Lakeside Boutique Hotel?
Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.
What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Black Swan Lakeside Boutique Hotel and nearby?
Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.
Are there restaurants at or near Black Swan Lakeside Boutique Hotel?
Yes, Black Swan offers ocean views.
Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Black Swan Lakeside Boutique Hotel like?
Black Swan Lakeside Boutique Hotel is in Kawaha Point, a short 1-minute walk from Lake Rotorua.
Have a question?
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Black Swan Lakeside Boutique Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.6
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, excellent, and exceptional with a variety of options. (13 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomGardensService staffBreakfastLakeViewRestaurant8/10 Very good
Great staff
robert
robert, 2-night trip
8/10 Very good
We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Bobby
Bobby, 3-night trip
8/10 Very good
Great place to stay and the breakfast was amazing!
Johnny
Johnny, 1-night trip
10/10 Exceptional
Very nice property. Amazing breakfasts!
Raymond
Raymond, 3-night trip
10/10 Exceptional
We had a wonderful stay and couldn’t be happier with our experience. From the moment we arrived, everything was seamless, comfortable, and thoughtfully arranged. The room was spotless, well-appointed, and incredibly relaxing, making it easy to feel at home straight away.
What truly set this stay apart, however, was the exceptional service - especially from Star, the duty manager. Star went above and beyond to ensure everything was perfect, greeting us warmly, showing us around, and handling everything with professionalism, kindness, and genuine care. It’s rare to encounter someone who leads with such attentiveness and pride, and it made a huge difference to our stay.
The entire team clearly reflects Star’s high standards, and it shows in every interaction. We felt genuinely welcomed and well looked after throughout our visit.
We would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, quality, and outstanding hospitality. A big thank you to Star and the whole team for making our stay memorable.
Michael
Michael, 1-night trip
10/10 Exceptional
Perfect Stay
Janet
Janet, 3-night trip
10/10 Exceptional
What a lovely setting for a stay in Rotarua! Close enough to town to have easy access while keeping a bit of distance between the amazing geysers and their aromas and antics. Further, the rooms and grounds are a destination in themselves, with the accommodating manager Rajiv Shama and his staff always available to help with questions, reservations, and transportation. Breakfasts were lovely and fast. Take the time to walk the grounds and talk to the parrots. Thoroughly charming.
Laura
Laura, 3-night trip
10/10 Exceptional
Beautiful lakeside property with a lovely restaurant and exceptional staff!
Bridget
Bridget, 1-night trip
8/10 Very good
Modern charming boutique hotel
Eliezer
Eliezer, 1-night trip
10/10 Exceptional
Beautiful setting and top notch staff - the house manager in particular was great.
Ann
Ann, 1-night trip
2/10 Poor
This is not a luxury hotel. At $515 US dollars per night, I expected a lot better. The room was fine, the bathroom doesn’t have counter space for toiletries, the windows aren’t properly sealed because we kept them closed the whole time and still so many bugs managed to get in our room. Parking is bad, there are 4 parking spots for 10 rooms. If I had paid $150 for this, I would be ok, but definitely not worth more than that.
Margarita
Margarita, 2-night trip
10/10 Exceptional
Excellent well located facility with friendly staff
gordon
gordon, 2-night trip
10/10 Exceptional
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Tim
Tim, 1-night trip
10/10 Exceptional
Our stay at the Black Swan hotel was lovely. The gorgeous garden overlooking the lake was beyond our expectations. We had both breakfast and dinner onsite and the service was impeccable. We felt like kings. A very memorable stay. We will be back. Thank you
Joan
Joan, 2-night trip
10/10 Exceptional
Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
MEREDITH
MEREDITH, 2-night trip
10/10 Exceptional
Perfect retreat
Beautiful hotel and private park. Close to the great Polynesian spa that is one of the best in the world
Kåre
10/10 Exceptional
Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Wolfgang
Wolfgang, 1-night trip
10/10 Exceptional
The service was great!!!
Lubo
Lubo, 3-night trip
10/10 Exceptional
Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Mark
Mark, 2-night trip
10/10 Exceptional
Beautiful unique hotel in a magical location
Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular.
Only wish it had been a bit warmer so we could have used the pool.
Barbara
Barbara, 2-night trip
10/10 Exceptional
Great place to chill and rewind. Staff went out of there way to help. Very peaceful and tranquil location
Neil
Neil, 1-night trip
10/10 Exceptional
Would stay there again
It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
Trisha
Trisha, 3-night trip
10/10 Exceptional
Would stay there again
It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
Trisha
Trisha, 3-night trip
10/10 Exceptional
The staff was very helpful and friendly! Bruce took very good care of us. The amenities in the room were very nice!
Troy
Troy, 2-night trip
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