I really have nothing but good things to say about this hotel- everything was wonderful and relaxing.
The staff were very helpful and polite and accommodating. I definitely recommend springing for the breakfast buffet included, as the Hilton is a fair distance from any other eating options I think. There are several restaurants inside the hotel to choose from for dinner, as well as an outdoor giant evening buffet (for $40 US I believe?)
Well worth it if you love seafood.
The Chinese fine dining restaurant is a must see if you are a foodie- they have several Chinese delicacies including Bird's Nest Soup, Hashima dessert (frog ovaries with plum soup), and local crab and seafood. They also have Western options, including NZ lamb, wasabi prawns, steaks.
The breakfast buffet was huge, and provided many, many Western and Eastern options. It was akin to Golden Corral in its range of cold and hot food options, cannot recommend highly enough.
Big Shoutout to Safai Paudei for being an excellent concierge!
We definitely felt safe and pampered within the walls of the Hilton resort.
The pools were many and gorgeous and well-maintained, the gardens are sprawling and arranged in a way that you feel in a tropical oasis, not in a hotel complex. If you get a room on the ground floor facing in, you can have a private lagoon pool right outside your sliding door that connects to the other pools. The architects really had a lot of fun!
I highly recommend this hotel!