Malmaison Oxford

very good location

Dog friendly hotel with beautiful back garden courtyard and rooftop deck. Lovely place to stay.

Good parts- Very clean hotel with excellent facilities. Bad parts- No parking and no support to find alternative parking. Very hot, with windows that could not be opened and sub standard fans supplied. On arrival we left our bags including a briefcase that had 2 iPad pros and a Mac book in our room, went for dinner to return to missing bags. Reception were baffled to start with and then found them in their luggage store. Very odd with no explanation as to why our bags were moved, and no apology. What was so bad was that my child was crying because she thought they had been stolen. For this reason I would not stay again.

Our stay was amazing. It was our wedding anniversary and when we arrived in our room there was a hand written card and a dessert tray with congratulating us for our anniversary. This was a very nice and thoughtful touch. We also got a free room upgrade to a superior room. We would definitely go back as one night wasn’t long enough to enjoy the hotel. We would also like to eat there in the evening next time.

We had the most gorgeous room staying in an old prison cell, was amazing and all amenities were really nice. The only problem was on the hottest day of the year we booked this as a last minute stay to keep cool. Big mistake as there chilling system could not deal with the heat and they had no Aircon in the rooms due to it being an listed building. We earned when we checked in but at this time it was a bit to late to book anywhere and the room didn't seem as hot in the daytime as it did in the evening. They have us a fan too but this had no effect. The staff were ok not general polite and hospitalble. But this killed our little anniversary get away. I would come back though, but maybe in the winter time.