Malmaison Oxford

Fabulous

Hotel lovely, very central to Oxford centre, rooms beautiful, clean, good facilities. Asked for more decaff coffee, was given plenty and offered more if required. Bed comfortable good quality bedding. Couldn't open window in bedroom so a little stuffy at night. Bottled water available in the room free. Minibar and tuck box items chargeable, had to ask as no price list in room. Continental breakfast lovely, good choice of food, had to ask for some items as they had run out on table, was brought out though, asked for marmalade and waitress didn't know what it was and looked and said they didn't have any, people on table behind us gave us some that was on their table, so they did have Marmalade! Staff need to know this. Also we asked about a food offer we had seen on the website to be told that it was no longer on, we looked on the website the following day to see that it was still in fact on!! We ate elsewhere for our evening meals. Reception staff were very friendly and most helpful. Loved the quirkiness of the old prison, interesting place to stay with the history of the place.

Beautiful hotel.

We thoroughly enjoyed our Sunday night stay at the hotel. Great location, spacious room, huge comfortable bed. The bar in the basement was great with top class cocktail-making.

I waited over an hour and three-quarters for room service, which really isn't acceptable, but otherwise it's a nice hotel, if a bit dark.