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EA Hotel Crystal Palace

4.0 star property
Relax by the sauna or explore nearby Wenceslas Square then stroll through charming Old Town.

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Photo gallery for EA Hotel Crystal Palace

Reception
Minibar, in-room safe, desk, blackout curtains
Exterior
Sauna
Minibar, in-room safe, desk, blackout curtains
In the heart of Prague, EA Hotel Crystal Palace offers a serene escape with dry cleaning/laundry services and car rentals on site. Unwind in the sauna or stay connected with free in-room WiFi. Previous guests have praised its location near Old Town Square and Wenceslas Square.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Pet-friendly
  • Laundry facilities
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • Room service
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Car hire on-site
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is £48
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double or Twin Room, Terrace

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Mala Stepanska 17, Prague, 12000

What's nearby

  • Wenceslas Square - 8 min walk
  • Dancing House - 10 min walk
  • Old Town Square - 17 min walk
  • Prague Astronomical Clock - 18 min walk
  • Charles Bridge - 5 min drive

Getting around

  • Vaclav Havel Airport (PRG) - 34 min drive
  • Prague Central Station - 16 min walk
  • Prague (XYG-Prague Central Station) - 16 min walk
  • Prague-Masarykovo Station - 20 min walk
  • Štěpánská Stop - 3 min walk
  • Karlovo Namesti Station - 5 min walk
  • Novoměstská radnice Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪U Pravdů - ‬3 min walk
  • ‪Döner Kebab Can Bey - ‬2 min walk
  • ‪Restaurace U Šumavy - ‬1 min walk
  • ‪Příčný řez - ‬4 min walk
  • ‪The Londoners - ‬3 min walk

About this property

EA Hotel Crystal Palace

EA Hotel Crystal Palace puts you in a great location, within a 15-minute walk of Wenceslas Square and Dancing House. The sauna makes for a relaxing end to the day, and freebies such as WiFi and wired Internet are added perks. Also, Old Town Square and Prague Astronomical Clock are a short five-minute drive away. The property is only a short walk to public transportation: Štěpánská Stop is 3 minutes and Karlovo Namesti Station is 5 minutes.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CZK 600 per day)
    • On-site valet parking (CZK 600.00 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 135 for adults and CZK 135 for children
  • Airport shuttle service is offered for an extra charge of CZK 825 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of CZK 500 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CZK 750.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 350 per pet, per day

Parking

  • Self-parking costs CZK 600 per day
  • Valet parking costs CZK 600.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

EA Crystal Palace
EA Crystal Palace Prague
EA Hotel Crystal Palace
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel Prague

Frequently asked questions

Does EA Hotel Crystal Palace offer free cancellation for a full refund?

Yes, EA Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at EA Hotel Crystal Palace?

Yes, pets are welcome. There's a charge of CZK 350 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at EA Hotel Crystal Palace?

Yes. Self-parking costs CZK 600 per day. Valet parking costs CZK 600.00 per day. Electric car charging is available.

Is an airport shuttle service offered by EA Hotel Crystal Palace?

Yes, an airport shuttle is available. The charge is CZK 825 per vehicle one way.

What are the check-in and check-out times at EA Hotel Crystal Palace?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CZK 500 (subject to availability).

What is there to do at EA Hotel Crystal Palace and nearby?

EA Hotel Crystal Palace has a sauna.

What's the area around EA Hotel Crystal Palace like?

EA Hotel Crystal Palace is in Nové Město, a short 3-minute walk from Štěpánská Stop and 17 minutes' walk from Old Town Square.

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EA Hotel Crystal Palace Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Almost Perfect Experience
Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Sean, 2-night trip

10/10 Exceptional

For the price the hotel was fine and in a good location
Daniel, 1-night trip

6/10 Good

the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Farid, 5-night trip

8/10 Very good

Good location. Requires some modernisation however.
Macarius, 2-night trip

10/10 Exceptional

If I come back to Prague, I will lodge here at EA Crystal Palace.
Elmer, 6-night trip

10/10 Exceptional

Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Carlos, 3-night trip

6/10 Good

Room was good, the bed was awfully uncomfortable
Hannah, 2-night trip

4/10 Fair

Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Wynand, 1-night trip

8/10 Very good

Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
2-night trip

8/10 Very good

The breakfast is excellent. The staff are kind. The bathroom is clean, too.But the elevator smells a little. It's not completely downtown, but there's no problem moving by tram. It takes 15 to 30 minutes to wait.
Jungha, 2-night trip

10/10 Exceptional

Good
Lizbeth, 3-night trip

8/10 Very good

OK, but nothing special
OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Peter, 1-night trip

4/10 Fair

Check in took an hour… beds are hard and uncomfortable. Dimly lit rooms.
Juan, 1-night trip

6/10 Good

hotel was clean but rooms are setup strange. NO shower curtain
zhi, 2-night trip

4/10 Fair

This hotel had the smallest room I had ever seen in a hotel. Maintenance was sub-par. I was considering paying for breakfast at the hotel, but overheard some Germans complaining about the poor selection as well as the many flies in the breakfast room. All in all this hotel was very disappointing.
Roger, 3-night trip

6/10 Good

Bathroom was poorly maintained
Thomas, 3-night trip

6/10 Good

This is not a 4 star hotel.
Poor reception customer service, Cleaning service does not respect sign DO NOT DISTURB, she was knocking every door despite the sign.
Cristobal, 2-night trip

2/10 Poor

Bed was horrible. Calling it a pillow is disgrace to pillows. it was a pillow but awful. Super uncomfortable bed and pillow. Terrible. Not worth any money to stay.
Baruch, 1-night trip

10/10 Exceptional

Convenient, nice and very affordable stay
Convenient, nice and very affordable stay. Near the city centre, with tram, metro and bus stations nearby. Nice shops in the streets adjacent to the hotel and lovely parks nearby. About an 8 min walk from major attractions (museums, squares, the Vltava river, etc). The room was nice and well-maintained (some bedsheets had small blood stains on them but they were always clean and readily available), breakfast was very good and staff were for the most part nice and friendly and ready to take requests. The lounge room didn't serve anything during my stay (off season). Some coffee/tea would be nice to have readily available even past breakfast time but thankfully many affordable cafes were open in the adjacent streets. These services are probably open during high season.
6-night trip

8/10 Very good

Nice place!
Decent place in a great location! Room was fairly clean a few cobwebs etc but overall comfortable and a decent stay, breakfast had a strange selection but was great to be included in the price! Only issue we had was a fairly long check in process which we felt we were judged as we had backpacks and didn’t appear like the regular hotel customers. Also we were given 2 room keys, neither of which worked and was made to take the lift to the 5th floor 3 times before we were given replacements, whilst the receptionist sat at the desk and didn’t bother moving to help at all, one of which replacements also did not work! Otherwise, a nice place to stay for a few nights, Prague is a brilliant place!
Harry, 2-night trip

4/10 Fair

Not worth it.
You pay too much for what you get. Room is small and suffocate feeling. No sunlight or air. The main entrance smells from cigarettes. Some things did not worked in the room. No kettle or coffee machine in the rooms. I suggest to find a better place. Sorry. My experience. One good thing - always hot water in the shower.
3-night trip

4/10 Fair

Great location, nice rooms, however the light in the bathroom didn’t work I reported and it took them 36 hours to fix it. The lady at reception was not contacted after 24 hours when I went to follow up Once it was fixed her comment was don’t use the hair drier, no sorry for the inconvenience, nothing
paola, 3-night trip

4/10 Fair

There is no electric kettle, tea cups,spoons etc. Some receptionists do not speak English well (for a 4stars given hotel, I find that it was very strange).
Takanori, 5-night trip

8/10 Very good

EV Charging on site
Our room was not ready when arriving in the evening. We got another room. Rooms are spacious and clean, good aircondition. Barhroom beautiful, but with old water damage on the panels. Parking cost 24 euros a night in underground garage. There is one EV charger available at no extra cost in the garage. Quiet street in walking distance to city centre. We recieved a great service when we needed to prolong our stay for an extra night. Tip! Try the brazilian restaurant in the bottom of the street...
Sandra, 1-night trip

2/10 Poor

Absolutely the worst hotel I’ve ever stayed at
Never ever stay in this hotel, cannot say anything good about it, we had to change our room due to lack of air con and we also couldn’t open the windows, so basically no fresh air. After we changed the room, the bed has been broken as well as soap dispensers and the cleaners have also thrown away my teeth retainer worth £240, because they thought it was trash :) Breakfast had old and hard bread as well as weird tasking cucumber and tomatoes. Never choose this hotel for your visit in Prague, will leave a bad taste of the city.
4-night trip