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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Coco Park Shopping Center

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Experience the luxury of Crowne Plaza Shenzhen Futian, an IHG Hotel, where comfort and convenience blend in harmony. Located near Coco Park Shopping Center, this hotel offers a relaxing retreat with a garden, outdoor pool with sun loungers and pool umbrellas plus three on-site restaurants serving breakfast to dim sum. Previous guests have enjoyed the dry cleaning/laundry services.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is £88
includes taxes & fees
16 Aug - 17 Aug

Why we love this property

Culinary trio
Savour global cuisines at three restaurants and a welcoming cafe. The bar and buffet offer plentiful vegan and vegetarian choices.
Sleep in luxury
Crawl into hypo-allergenic premium bedding with a down comforter after selecting from the pillow menu. Blackout drapes ensure uninterrupted slumber.
Luxury city oasis
The rooftop garden at this luxury hotel offers a tranquil escape from the bustling city centre. A verdant retreat with urban panoramas awaits.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Standard Room High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down duvets, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a city view.

Suite, 1 Bedroom, Club lounge access

  • City view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, City View

A modern hotel room with a city view, a flat-screen TV, a dining area, and a sofa with decorative pillows.

Suite, 1 Bedroom, Club lounge access, City View

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Premium Room, 1 King Bed, Club lounge access, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Premium Room, 1 King Bed, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Standard High Floor

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Beds Standard High Floor

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

2 Twin Beds Standard High Floor

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Beds Standard

A hotel room with two beds, a TV, a desk, and a view of the city.

2 Twin Beds Standard

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Upgrade Premium Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Upgrade Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A spacious dining area with a long table set for a meal, large windows offering a city view, and elegant chandeliers.

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

A modern bathroom with a glass shower enclosure, a bathtub, a toilet, and a sink with a mirror.

Premium Room, 1 King Bed, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

A Pilates studio with a wooden floor, Pilates reformer machine, and exercise balls.

Standard Room (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
Futian
  • Free breakfast
  • Free parking
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 379 reviews
The price is £68
includes taxes & fees
6 Sept - 7 Sept
Holiday Inn Express Shenzhen Futian Center by IHG
Compare similar properties
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About the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • Ping An Finance Center - 5 min walk - 0.5 km
  • Shenzhen Civic Center - 12 min walk - 1.1 km
  • Shenzhen Industrial Exhibition Hall - 15 min walk - 1.3 km
  • Shenzhen Lianhuashan Park - 16 min walk - 1.4 km
  • Shenzhen Convention and Exhibition Center - 17 min walk - 1.5 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 32 min drive
  • Hong Kong International Airport (HKG) - 49 min drive
  • Shenzhen Station - 7 min drive
  • Sungang Railway Station - 9 min drive
  • Hong Kong Lok Ma Chau Station - 12 min drive
  • Futian Station - 4 min walk
  • Shenzhen Convention and Exhibition Center Station - 4 min walk
  • Shopping Park Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪The Brew - ‬2 min walk
  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪渔语鱼活鱼餐厅(皇庭广场店) - ‬1 min walk
  • ‪Luckin Coffee - ‬9 min walk
  • ‪KUDDO COFFEE - ‬2 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

  • At Crowne Plaza Shenzhen Futian by IHG, you'll be a short five-minute drive from Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Guests can take a dip in the outdoor pool or grab a bite to eat at MR Cafe, which is one of 3 restaurants and serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Futian Station is 4 minutes and Shenzhen Convention and Exhibition Center Station is 4 minutes.

At a glance

DONE

Hotel size

    • 391 rooms
    • Arranged over 41 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Free use of nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Wildlife drive nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Piano
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only

Special features

Dining

MR Cafe – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Carrianna – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Nishimura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 173 per person
  • Airport shuttle service is offered for an extra charge of CNY 480 per vehicle (one-way. Maximum occupancy 5)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 292.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Shenzhen Futian by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Shenzhen Futian by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Shenzhen Futian by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Shenzhen Futian by IHG?

Yes, there's free self parking.

Is an airport shuttle service offered by Crowne Plaza Shenzhen Futian by IHG?

Yes, an airport shuttle is available. The charge is CNY 480 per vehicle one-way.

What are the check-in and check-out times at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Crowne Plaza Shenzhen Futian by IHG and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Crowne Plaza Shenzhen Futian by IHG?

Yes, there are 3 on-site restaurants, featuring Chinese cuisine.

What's the area around Crowne Plaza Shenzhen Futian by IHG like?

Crowne Plaza Shenzhen Futian by IHG is in Futian, a short 4-minute walk from Futian Station and 6 minutes' walk from Coco Park Shopping Center.

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Reviews

Crowne Plaza Shenzhen Futian by IHG Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, good, delicious, and excellent with a wide selection of food options. (13 reviews)
  • The property offers a variety of dining options with commendable staff service in the breakfast restaurant. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Breakfast
Service staff

Reviews

Verified review

4/10 Fair

Hotel location is really convenient. There is much I really like about this hotel. But the beds are really hard and uncomfortable and not what one would expect from a 5 star hotel. Fix this and I’ll be back but in its current form I’d rather find a different hotel.
Gregory, 1-night trip
Verified review

10/10 Exceptional

Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Mary Sin Wah, 2-night trip
Verified review

10/10 Exceptional

Friendly staff
Whitney, 2-night trip
Verified review

10/10 Exceptional

Clean, well appointed, great location and excellent service
Malcolm, 1-night trip
Verified review

8/10 Very good

Good overall. Aircon was a bit noisy, but nice clean room with a lovely big bathroom. Breakfast was delicious.
NEIL PATRICK, 1-night trip
Verified review

10/10 Exceptional

Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
YA WEI, 1-night trip
Verified review

10/10 Exceptional

Great location great price and superb premises
cesar, 1-night trip
Verified review

8/10 Very good

Room, staff and location.
Adama, 1-night trip
Verified review

8/10 Very good

Overall is good, breakfast buffet with variety choices. One thing not ideal is shower area too small. Location is convenience for transportation, bar area close by for night time drinks/food.
Wai Man Iris, 1-night trip
Verified review

10/10 Exceptional

And the food was great all inclusive
Antonio, 1-night trip
Verified review

10/10 Exceptional

Front desk was extremely helpful and plenty of staff with strong English to help us
Jason, 2-night trip
Verified review

10/10 Exceptional

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Steven, 2-night trip
Verified review

8/10 Very good

Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Angelina, 2-night trip
Verified review

10/10 Exceptional

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
John, 1-night trip
Verified review

8/10 Very good

Staff are helpful and friendly. I will return next time.
Christine Oi-Wan, 1-night trip
Verified review

10/10 Exceptional

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Teddy, 3-night trip
Verified review

10/10 Exceptional

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Humberto, 2-night trip
Verified review

10/10 Exceptional

Room in good condition. Staff is friendly and well trained
Johan, 1-night trip
Verified review

10/10 Exceptional

I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Hae Sung, 1-night trip
Verified review

8/10 Very good

Convenient location

The hotel is near Coco Park and many restaurants. Train stations are within walking distance, making it very convenient to travel around the city.
BIN, 7-night trip
Verified review

10/10 Exceptional

Comfortable

Comfortable hotel with convenience location
James Ka Hay, 1-night trip
Verified review

10/10 Exceptional

Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!
Irene, 3-night trip
Verified review

10/10 Exceptional

Room is nice and comfortable
Wayne Chi Wai, 1-night trip
Verified review

6/10 Good

Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
BYUNG HO, 1-night trip
Verified review

8/10 Very good

Good location hotel if you are visiting shenzhen.

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
ANDY, 2-night trip