Guests
All properties in Patong, Phuket Province, Thailand

DoubleTree by Hilton Phuket Banthai Resort

4-star hotel with 3 outdoor pools, connected to a shopping centre, near Patong Beach

  • Free WiFi and free parking
From
£37

Image gallery

  • Aerial View
  • Aerial View
  • Beach
  • Pool
  • Aerial View
Aerial View. Image 1 of 79.
1 / 79Aerial View
94 Thaveewong Rd, Patong, 83150, Phuket, Thailand
8.4.Very good.
  • Super location, very close to restaurant, pub&bar. Good massage close to hotel. Beach is…

    Feb 27, 2020

  • Overall it was the best property I have stayed in at Phuket. The staff was great…

    Feb 19, 2020

See all 355 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), CleanStay (Hilton) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Shopping
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 290 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 poolside bars
  • 3 outdoor pools
  • Breakfast available

For families

  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On the beach
  • Patong Beach - 2-min walk
  • Bangla Road - 6-min walk
  • Banzaan Fresh Market - 17-min walk
  • Khao Rang Hill View Point - 9.2 mi / 14.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Room, 1 King Bed, Poolside
  • Family Suite, 3 Bedrooms
  • Room, 1 King Bed, Accessible
  • Family Suite, 2 Bedrooms
  • Premium Room, 1 King Bed, Balcony
  • Premium Room, 1 King Bed, Poolside
  • Premium Room, 1 King Bed, Pool Access
  • Premium Suite, 1 Bedroom, Pool Access
  • Deluxe Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Poolside
  • Deluxe Suite, 1 Bedroom
  • Deluxe Room, 2 Single Beds, Poolside

What’s around

Landmarks

  • On the beach
  • Patong Beach - 2-min walk
  • Bangla Road - 6-min walk
  • Banzaan Fresh Market - 17-min walk
  • Khao Rang Hill View Point - 9.2 mi / 14.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) 51-min drive
  • Airport shuttle (surcharge)
map
See on map
94 Thaveewong Rd, Patong, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is a certified Thailand SHA Plus hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • 3 poolside bars
  • Restaurant
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Swim-up bar
  • 24-hour fitness facilities
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Port – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Blah Blah Bar – On-site cocktail bar. Open daily.

Lobby Bar – On-site bar. Open daily.

Pool Bar – On-site bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Banthai Beach Resort Patong
  • Banthai Beach Resort Spa
  • Banthai Beach Resort Spa
  • DoubleTree by Hilton Phuket Banthai Resort Hotel
  • DoubleTree by Hilton Phuket Banthai Resort Patong
  • DoubleTree by Hilton Phuket Banthai Resort Hotel Patong
  • Banthai Beach Resort
  • Banthai Beach Resort Spa
  • DoubleTree by Hilton Phuket Banthai Resort Hotel
  • DoubleTree by Hilton Phuket Banthai Resort Patong
  • DoubleTree by Hilton Phuket Banthai Resort Hotel Patong
  • Banthai Beach Patong
  • Banthai Beach
  • Banthai Beach Resort & Spa Patong, Phuket
  • Banthai Beach Resort And Spa
  • Banthai Beach Hotel Patong
  • Banthai Beach Resort & Spa Patong
  • Banthai Beach Resort And Spa

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of THB 500 for adults and THB 250 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1100 per vehicle (one-way)

Airport shuttle service for children costs THB 1100 (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Phuket Banthai Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
  • Yes, The Port offers Thai cuisine. Nearby restaurants include Euro Thai Restaurant (3-min walk), Roma Ristorante & Pizzeria Da Mauro (3-min walk) and The Sweet Restaurant (3-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1100 per vehicle one-way.
  • Have fun with nearby activities such as parasailing and scuba-diving. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 poolside bars and 3 bars. DoubleTree by Hilton Phuket Banthai Resort also has a 24-hour fitness centre and a garden.
8.4.Very good.
  • 6.0.Good

    Overbooked Room

    We were able to get into the room we had paid for, however on check in were informed the room was overbooked and had a temporary room for the first part of our stay. We had spent alot of extra money to stay in the swim up suite and did not have this for the whole stay. this was very upsetting at check in as this was an important holiday for us we have not been away for years as we have been caring for ill family members who recently passed, we had also not yet been on our honeypot the same reason. We were later moved however this meant re-packing and making scheduled arrangements for the day. We were informed b the hotel as we'd paid via your selves they were unable to give us any refund toward this. I hope we will be adequately compensated for this,

    8 night trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely rooms and pool area. Very friendly staff and very clean

    10 night trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Located in Patong beach (100 m from beach road). Room is well renovated. There is sexy bathroom (clear window for shower area). They also set up curtain for the window, however, it is controlled from outside the bathroom !!! Amenity is good but small bottle. Check in process takes long time (they just changed system in 1-2 month ago)

    2 night family trip, Oct 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Property location is very convenient Staff very attentive Unfortunately the cleanliness of the rooms is not good and there is no spa

    4 night family trip, Aug 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location

    Hotel was in an ideal location and close to everywhere we needed. Room was adequate and clean. The shower drainage was terrible and took forever to drain away dirty water. Breakfast had a big choice and service was good there. All staff were lovely until we were checking out and the young lady was rather rude. Also if you pay your deposit by card can take 30 days to get put back on. Other than that good place to stay in patong.

    Claire, 3 night romance trip, Jul 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Attractive modern new hotel. Spacious rooms with all facilities, nice pool and decent gym. Room wifi was a bit poor at times- hard to connect and dropped out.

    3 night trip, Mar 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The Banthai is very convenient to the beach, restaurants, Bangla Road and a short walk to the shopping centre. The rooms are comfortable and the breakfast was really good. All the staff were very pleasant and the hotel is very well maintained.

    Margaret, 13 night romance trip, Feb 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location and lovely stay!

    Lovely stay at the resort. Will come back again if I return to patong. Staffs are friendly and good breakfast!

    fang, 3 night trip with friends, Dec 1, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Plesent stay. Great location

    Very good hotel. Great location. Close to the beach and town centre. Nice swimming pool, hotel provides your own flip flops 😁 Only one small con you can hear all noises from other rooms and hall. Overall very pleasant stay.

    Aneta, 4 night romance trip, Nov 22, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Perfect location if you want peace and quiet and still be in the heart of town. Once fully renovated the hotel will be amazing. Staff all very friendly and welcoming.

    Gary, 8 night romance trip, Nov 19, 2018

    Verified Hotels.com guest review

See all 355 reviews