Nestled in Mérida Centro, Cigno Hotel (Adults Only) offers a serene getaway with an outdoor pool and sun-kissed loungers. Enjoy cooked-to-order breakfast, explore the city on bike rentals, or unwind in the garden. With free valet parking and a 24-hour front desk, this upscale hotel has left previous guests impressed with its helpful staff.
Reviews
1010 out of 10
Exceptional
Popular amenities
Pool
Free parking
24/7 front desk
Air conditioning
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants
Outdoor pool
Breakfast available
Business centre
24-hour front desk
Air conditioning
Garden
Front desk safe
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Television
Garden
Daily housekeeping
Coffee/tea maker
Blackout curtains
Bathrobes
The current price is £182
£182
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 1 King Bed, Balcony
Suite, 1 King Bed, Balcony
Highlights
Balcony
Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Private Pool
Suite, 1 King Bed, Private Pool
Highlights
Balcony
Separate sitting area
Private pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Sleeps 2
1 King Bed
View all photos for Premium Suite, 1 King Bed, Terrace
Premium Suite, 1 King Bed, Terrace
Highlights
Furnished balcony or patio
Separate dining area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Sleeps 2
1 King Bed
View all photos for Classic Room, 2 Queen Beds
Classic Room, 2 Queen Beds
Highlights
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Deluxe Suite, 1 King Bed, Terrace
Deluxe Suite, 1 King Bed, Terrace
Highlights
Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Separate bath and shower
Sleeps 2
1 King Bed
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Patio, Pool View
Yucatan International Convention Center - 6 min drive
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 12 min drive
Teya-Merida Station - 29 min drive
Restaurants
Bar la Ruina - 5 min walk
La Kombucheria - 5 min walk
Restaurante San Fer Villas - 2 min walk
Al sazon de Michin - 5 min walk
Taquería "La Gloria - 2 min walk
About this property
Cigno Hotel (Adults Only)
When you stay at Cigno Hotel (Adults Only), you'll be a short five-minute drive from Paseo de Montejo and Mérida Cathedral. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Also, U.S. Consulate Merida and Yucatan International Convention Center are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site valet parking
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
What to do
Hiking/biking trails nearby
Snorkelling nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Room amenities
Be entertained
45-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 17 to 22 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number HCO181213C92
Also known as
CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida
Frequently asked questions
Does Cigno Hotel (Adults Only) offer free cancellation for a full refund?
Yes, Cigno Hotel (Adults Only) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cigno Hotel (Adults Only)?
Yes, there's an outdoor pool.
Are pets allowed at Cigno Hotel (Adults Only)?
Sorry, pets aren't allowed.
Is parking offered on site at Cigno Hotel (Adults Only)?
Yes, there's free valet parking.
What are the check-in and check-out times at Cigno Hotel (Adults Only)?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Cigno Hotel (Adults Only)?
No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Cigno Hotel (Adults Only) and nearby?
Have fun with nearby activities such as hiking and snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Cigno Hotel (Adults Only)?
Yes, there's an on-site restaurant.
What's the area around Cigno Hotel (Adults Only) like?
Cigno Hotel (Adults Only) is a short 11-minute walk from Mérida Cathedral and 10 minutes' walk from Plaza Grande.
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Cigno Hotel (Adults Only) Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Jul 2024
Excellent service, beautiful property
Viktoriya
Viktoriya, 1-night trip
10/10 Exceptional
22 Jun 2023
Lovely hotel in design and service and great food as well!
Damini
Damini, 3-night trip
10/10 Exceptional
11 May 2023
Super cozy hotel! Very nice stay
mauricio abogado
mauricio abogado, 1-night trip
10/10 Exceptional
2 Nov 2022
Beautiful boutique hotel with friendly staff.
arturo
10/10 Exceptional
15 Dec 2023
Such an amazing hotel boutique. The service was wonderful.
Sandra
Sandra, 2-night trip
10/10 Exceptional
8 Mar 2024
Beautiful hotel with gorgeous rooms. Could do with a bit closer to town but not too far to walk.
Verified traveller
3-night trip
10/10 Exceptional
22 Apr 2023
Mérida
Great place to stay
Alfonso
Alfonso, 1-night trip
10/10 Exceptional
9 Aug 2024
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
gustavo
gustavo, 4-night trip
10/10 Exceptional
31 Aug 2023
Pretty unique place, with amazing staff and delicious food.
Rooms are very nice.
Jonathan
Jonathan, 4-night trip
8/10 Very good
3 Oct 2023
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Laura
Laura, 3-night trip
10/10 Exceptional
25 Aug 2023
Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Michelle
Michelle, 2-night trip
10/10 Exceptional
18 Sept 2023
Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Joseph
Joseph, 4-night trip
10/10 Exceptional
16 Jul 2024
5 stars all around.
10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever.
food was great
service was great
rooms were so comfortable and well appointed. IM OBSESSED.
currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Ruthie
Ruthie, 6-night trip
10/10 Exceptional
9 Jun 2024
The property is amazing. Very nice curated and the food, scents and amenities are great. Definitely a come back. It is not walking distance from downtown but a short Uber ride can fix it. Totally recommended!
Ivan
Ivan, 2-night trip
10/10 Exceptional
24 Nov 2022
like all service provided, great area.
Hector
Hector, 4-night trip
10/10 Exceptional
4 Mar 2023
Great place to stay, excellent food, the service is outstanding. Highly recommended although the neighborhood is not the best. I would definitely would come back.
Carlos
Carlos, 1-night trip
8/10 Very good
17 Jun 2023
Great place; very nostalgic! Pricey
Andrea
Andrea, 5-night trip
10/10 Exceptional
3 May 2023
Really nice
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
28 Feb 2023
Cigno is a beautiful, well designed and very inviting property. It features a nice bar and dining area and 3 pools! It’s a short ride to anywhere you would need to go in Merida.
christopher
christopher, 1-night trip
10/10 Exceptional
17 Mar 2023
I can’t imagine a better home base for exploring Merida. The hotel is a total oasis from the heat of the city streets, and I personally really liked the location, even if it’s a bit off the beaten tourist path. Room was extremely comfortable, food in the restaurant was delicious, and the pools are a delight! Service left nothing to be desired. ¡Maravilloso!
John Ryan
John Ryan, 2-night trip
10/10 Exceptional
24 Jan 2023
Beautiful boutique hotel, the only not so good thing is that you will have to walk at least 18 min to find a store or cafe as it is located in the middle of a not very nice area.
Nevertheless it felt safe to walk the 18 min so we would definitely stay there again
magdalena
magdalena, 2-night trip
8/10 Very good
29 Mar 2024
The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Daniel
Daniel, 3-night trip
8/10 Very good
13 Oct 2022
Nice clean place. Air conditioning wasn't great. Lost water one day. Staff was most excellent.
Robert
Robert, 2-night trip
10/10 Exceptional
11 Dec 2022
Off the beaten path but once you realize you are...wow...you have a new appreciation for this fine hotel.
Brand new hotel...but obviously not new to the industry....Carolina...the pearl of the hotel. Every staff member goes the distance for your total comfort.
I wish them great sucess and I'm so excited to return
Steven
8/10 Very good
19 Jan 2023
I would like to add something which Orbitz should address, although not related to the hotel Cigno.
The car rental through Orbitz is great but the insurance rate one has to pay locally in Merida is over 100.00 per day US for a small car. I believe travelers should be warned about it!!!!!
Thank you for sending this up the latter