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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
All-inclusive Runaway Bay property with full-service spa, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Lobby
On the beach, white sand, sun-loungers, beach umbrellas
Sports facility
Karaoke room

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Free breakfast
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Electric vehicle charging point
    Electric vehicle charging point
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Sauna
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is £223
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Pool
Free breakfast
Spa
Airport transfer
8.4 out of 10, Very good, (2343)
The price is £262
includes taxes & fees
28 Nov - 29 Nov
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
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About the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann

What's nearby

  • Green Grotto Caves - 3 min drive - 3.0 km
  • Cardiff Hall Beach - 4 min drive - 2.9 km
  • Ocean View Beach - 4 min drive - 2.9 km
  • Runaway Bay Beach - 5 min drive - 3.2 km
  • Puerto Seco Beach Park - 6 min drive - 5.8 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 58 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

At Bahia Principe Grand Jamaica - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a 15-minute walk of Jamaica Beaches. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Orquidea, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, an indoor pool and a nightclub. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 850 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests should be aware that this property’s private beach has a clothing-optional area.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 7 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • An indoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Orquidea – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Don Pablo – This restaurant only serves dinner. Reservations are required. Open daily.
Dolce Vita – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Mikado – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.
The Knife – This steakhouse only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

Does Bahia Principe Grand Jamaica - All Inclusive offer free cancellation for a full refund?
Yes, Bahia Principe Grand Jamaica - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bahia Principe Grand Jamaica - All Inclusive?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Bahia Principe Grand Jamaica - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bahia Principe Grand Jamaica - All Inclusive?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Bahia Principe Grand Jamaica - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Bahia Principe Grand Jamaica - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Bahia Principe Grand Jamaica - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, waterskiing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Bahia Principe Grand Jamaica - All Inclusive also has 10 bars, a nightclub and a water slide, as well as a sauna, a fitness centre and an arcade.
Are there restaurants at or near Bahia Principe Grand Jamaica - All Inclusive?
Yes, there are 7 on-site restaurants, featuring international cuisine.
Does Bahia Principe Grand Jamaica - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Bahia Principe Grand Jamaica - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Bahia Principe Grand Jamaica - All Inclusive like?
Bahia Principe Grand Jamaica - All Inclusive is located a short 12-minute walk from Jamaica Beaches. Travellers say that this property is in a good location.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hoping to be back one day
We love every moment. The property is Beautiful and the service was truly amazing. Every employee we came in touch with was the nicest person ever and seems genuinely interested in us. A special thanks to Ms. Tenisha in Guest Service/Concierge. She made our stay memorable. Thank you everyone. One Love
Sergio, 4-night trip
Verified Hotels.com guest review

6/10 Good

The bed had bed bugs, as I had so many bites on my legs when I woke up that are different than mosquito bites.
Melody, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chelsea, 4-night trip
Verified Hotels.com guest review

6/10 Good

My overall opinion
On arrival the room we were given was the worst location of a room i have ever been given it was back and beyond of the hotel, the view was dark as the balcony looked out onto the roots of trees. They did however change the room giving us a little more sunlight. All the rooms are very dated and in need of refurbishment the tv was small and not positioned on the wall which i think should be standard these days. They also seemed to have done a lot of patch up work in the rooms, using white filler everywhere and not done neatly 😳🙈. The staff were very friendly and would not walk past you without acknowledgement. This is very large hotel that could do with a larger team to ensure all bases are covered. The Entertainment was very poor they need a more vibrant team who engage more with guest, it could be a lack of resources from management. The food was a cooked a presented well however as the days went on the choices seemed to decrease and the energy from the service team got little flat. Would i go back to this hotel, i would certainly consider it especially if they made improvement to the rooms. Overall i did enjoy my short stay but I am a stickler for perfection
Brenda Lee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinning staff were so excellent
2-night trip
Verified Hotels.com guest review

8/10 Very good

ABDOOL, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Diandra, 3-night trip
Verified Hotels.com guest review

6/10 Good

Damoya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Devon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shantel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Resort Pest issues
I loved the resort itself but the roaches are an issue for me as they were alot of them in the dinning room. Round Island restaurant in the resort needs a deep clean and roach spray.
Shannon, 3-night family trip
Verified Hotels.com guest review

6/10 Good

David James H, 16-night family trip
Verified Hotels.com guest review

6/10 Good

I did not get the room I had booked and even though the hotel was not fully booked; the staff made no effort to resolve the issue. There was no Wi-Fi connection or cable service on the Tv and even after calling maintenance it was not resolved and we spent the duration of the stay unable to use the TV. The bathroom located close to the restaurants that were being renovated had no electricity and, because of multiple renovations on the property, there was only one main dining option, which had lines for breakfast and dinner. Drinks were watered down and flavourless. Not what I had expected, an overall disappointment.
2-night family trip
Verified Hotels.com guest review

6/10 Good

We did not get the room that we had booked and the supervisor made no effort to resolve the issue. The rooms were dated, with very dim lighting, the phones in the room did not work, maintainace did not fix them when they arrived. The bathroom was extremely outdated, and the tub was stained and old.
Roxann, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sherika, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

My first room I got check into have bugs annd ants on the bed. They had to relocate me to a different room. Where is one king size bed when I was supposed to have two beds then they relocated me to another room with two twin bed where there is mold on the ceiling, Food have roach all over it so we have to buy food outside. I would never go back to this hotel.
Andrew Beckford, 14-night family trip
Verified Expedia guest review

2/10 Poor

This can’t be a five star resort. Don’t spend your money here thinking this will be a five star review
ANGEL, 6-night family trip
Verified Orbitz guest review

6/10 Good

Curb appeal is good. The rooms and bathrooms needs upgrades. This property is 17 years old and needs upgrades. I stayed there when it was new and it was much better. The staff is mostly reponsive to your needs. Somedays they forgot to place bath rags in my bathroom. Rags were quickly suplied when i called. I'm not suggesting that the rooms are disgusting. I'm just saying that the rooms and furnitures could use some upgrades. With all the new hotels opening in Jamaica, this hotel will surely loose busines if they dont do some refurbishing.
Raeburn, 4-night trip
Verified Expedia guest review

6/10 Good

Roaches crawling around restaurants saw many at Japanese restaurant crawling from behind sink Other restaurant roaches crawling on wall had to be reseated Check in a 3 could not get in room till 4 Need more privacy in bathe no outer door Pool close to early 8-9 pm would be better Outdoor Buffett needs more tending to bugs flying in food running out of food during busy morning hours
Cynthia, 5-night family trip
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4/10 Fair

Staff was extremely nice but roaches eveywhere and food was bland. Most restaurants were closed due to renovation...
shavone, 5-night family trip
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8/10 Very good

Marsha, 3-night trip
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2/10 Poor

Anne, 14-night trip
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4/10 Fair

Marsha, 4-night trip
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