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Bintan Lagoon Resort

5.0 star property
Bintan beachfront resort with 5 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bintan Lagoon Resort

2 outdoor pools
Private beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, desk, iron/ironing board
Golf
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free ferry terminal shuttle
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Rollaway/extra beds

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
  • 140.0 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Villa, Multiple Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, Multiple Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
  • 325.0 sq m
  • Sleeps 10
  • 1 King Bed and 5 Single Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Ceiling fan
Bathrobes
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Bathrobes
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Bathrobes
Hairdryer
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Villa, 4 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
  • 185.1 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

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About the area

Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155

What's nearby

  • Bintan Lagoon Resort Golf Club - 12 min walk
  • Ria Bintan Golf Club - 9 min drive
  • Lagoi Bay Beach - 18 min drive
  • Lagoi Bay Lake - 19 min drive
  • Plaza Lagoi - 20 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • Free ferry terminal shuttle

Restaurants

  • ‪Warung Yeah - ‬18 min drive
  • ‪The Dining Room - ‬21 min drive
  • ‪Tree Tops - ‬29 min drive
  • ‪Fiesta - ‬11 min walk
  • ‪The Bar - ‬22 min drive

About this property

Bintan Lagoon Resort

Bintan Lagoon Resort offers a private beach where you can enjoy beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Nelayan, one of 5 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a nightclub and a poolside bar.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 470 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Golf lessons
  • Golfing
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Shopping
  • Pool table
  • Fishing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Nelayan – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Miyako Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Haskell's Cafe – Overlooking the golf course, this café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fiesta – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Verandah Cafe – This poolside café only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 35 for adults and SGD 23 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for SGD 73.00 per night
  • Children's club access is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Frequently asked questions

Does Bintan Lagoon Resort offer free cancellation for a full refund?
Yes, Bintan Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bintan Lagoon Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Bintan Lagoon Resort?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Bintan Lagoon Resort?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Bintan Lagoon Resort and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Bintan Lagoon Resort also has 2 bars, a nightclub and a private beach, as well as a fitness centre and an arcade.
Are there restaurants at or near Bintan Lagoon Resort?
Yes, there are 5 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Bintan Lagoon Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.

Bintan Lagoon Resort Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

Kelvin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
ChrisSkinner, 1-night family trip
Verified Expedia guest review

6/10 Good

A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Veronica, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Clarice, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Beach side restaurant is good. Room need some refurbishment
3-night family trip
Verified Expedia guest review

6/10 Good

Only good for outdoor activities
Old room and no aircon in lobby n restaurant
Shih Wen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

8/10
+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Candy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Myat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

GREAT experience Private Villa with Pool
Booked the villa with a few other friends. The villa condition was abit old, and plenty of insects around. Our villa got a free buggy to ferry us around the resort, and since our villa is away from the reception, we have to take turns to share the buggy. The pool was nice too, we had a fun time in the private pool.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good place. Lovely views
Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.
Vani, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

bad lousy
everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go
1-night family trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

enjoyed my stay very much. good food, good scenery. will stay there again.
SD, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

catherine anne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The staffs are very friendly. Limited choice of food selection & the resort really needs to do some real maintenance & upgrades.
3-night family trip
Verified Expedia guest review

2/10 Poor

Extremely poor review, will never recommend BLR
Room was filthy, mirrors stained with rust, moulds on walls, weird holes in the ceiling, bath tub is really dirty and had random damages around. Found a used tissue in between the info booklet, stains found on tables and on floor. Bed sheets are dirty, especially stained pillows Dirty bathroom floor and clumps of dusts found in the bedside lamps Never had the chance to take photos of the listed findings. Would strongly encourage the management to do a better job. Service was very poor, no efficiency and no time management Terrace bar was a disappointment, food arrived really late.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Ji Hao, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was very friendly and accommodating. Many restaurants to try and food was excellent.
2-night family trip
Verified Expedia guest review

8/10 Very good

Bintan Lagoon Resort
Bintan Lagoon Resort is a amazing place to unwind for a couple of days. The staff are very friendly and polite. The breakfast ( included in the tariff) had excellent spread. So really, there is nothing to complain ... except that if you have to buy your lunch/dinner , the tariffs are way too high and since it is at an isolated place, one is stuck with these rates.
SUNIL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Very unclean room
Jaleel, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The resort facilities and service were good. We enjoyed food and cocktails at many of the restaurants. However, the rooms were well below expected standards: The bathroom was dirty - the shower had mould on all the walls, The seating / massage area in the bedroom was old and had many stains on it. The rooms need a deep clean and or upgrade.
Alexandra, 1-night family trip
Verified Hotels.com guest review