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Mayfair

3.0 star property
Family-friendly hotel with outdoor pool, near Port of Jersey

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mayfair

Indoor pool, outdoor pool
Lobby lounge
Front of property
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Steam room
  • Self parking
  • Hot tub
For families
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 20.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room (With Bunks)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (With Bunks)

Highlights

Connecting rooms available
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
In-room safe
  • 13.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room (Zip)

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Zip)

Highlights

Connecting rooms available
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
In-room safe
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
50 street, saviours road, . 0, St. Helier, Channel Islands, JE2 4LA

What's nearby

  • St. Helier Central Market - 6 min walk
  • King Street - 7 min walk
  • St. Helier Town Hall - 12 min walk
  • Port of Jersey - 18 min walk
  • Elizabeth Castle - 20 min walk

Getting around

  • Jersey (JER) - 17 min drive
  • Guernsey (GCI) - 83 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪CafeJac - ‬3 min walk
  • ‪St James Wine Bar - ‬5 min walk
  • ‪Krafty J's - ‬4 min walk

About this property

Mayfair

Mayfair features a rooftop terrace and puts you a short five-minute drive from Port of Jersey. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a health club and a fitness centre.

Languages

English, Portuguese

At a glance

Hotel size

  • 222 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed
  • Service animals welcome

Internet

  • WiFi and wired internet access in public areas*
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Waterskiing nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of approximately GBP 8 per person
  • Late checkout can be arranged for an extra charge of GBP 25.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Self-parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier

Frequently asked questions

Does Mayfair offer free cancellation for a full refund?
Yes, Mayfair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mayfair?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Mayfair?
Yes, pets are welcome. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at Mayfair?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Mayfair?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of GBP 25.00 (subject to availability).
What is there to do at Mayfair and nearby?
Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Mayfair also has a steam room and an arcade.
Are there restaurants at or near Mayfair?
Yes, there's an on-site restaurant.
What's the area around Mayfair like?
Mayfair is a short 18-minute walk from Port of Jersey and 6 minutes' walk from St. Helier Central Market.

Mayfair Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Great Location.
Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Trevor, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with friendly staff
I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Gareth, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel reception area quite modern but the rooms and bathrooms are very outdated
Yvonne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
rosemary, 3-night trip
Verified Hotels.com guest review

6/10 Good

I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
John, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Kate, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
6-night family trip
Verified Hotels.com guest review

6/10 Good

Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
4-night family trip
Verified Expedia guest review

4/10 Fair

Out dated, I believe it’s soon going to be redeveloped.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good atmosphere and love music
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
louise, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Jon, 3-night romance trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely room and décor. Loved the entertainment and bar. One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
WENDY, 3-night family trip
Verified Hotels.com guest review