8/10 Very good
Parking was ok, location excellent, hotel clean and professional
Jeff
Jeff, 1-night trip
Hotel Costaustralis
Natales hotel with restaurant and bar/lounge
Choose dates to view prices
In the heart of the city, Hotel Costaustralis offers a warm welcome with a breakfast buffet, coffee shop/cafe, and dry cleaning/laundry services. With in-room WiFi, unwind at the bar or take advantage of 24-hour business center and free bicycle rentals. Guests rave about the helpful staff and perfect location.
8.8
Excellent
Popular amenities
- Airport transfer
- Free parking
- Free Wi-Fi
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Free use of bicycles
- Coffee shop/cafe
- 24-hour business centre
- Airport shuttle
- 24-hour front desk
- Computer station
- Communal living room
- Front desk safe
- Water dispenser
- Laundry service
Feel at home (6)
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Laundry facilities
£81
30 Mar - 31 Mar
Room options
Showing 11 of 11 rooms
Standard Twin Room
9.0Wonderful
20 reviews
- City view
- 23 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
Superior Twin Room, Sea View
9.2Wonderful
31 reviews
- Sea view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
Superior Triple Room, Sea View
9.4Exceptional
3 reviews
- Sea view
- 34 sq m
- 1 bedroom
- Sleeps 3
- 3 Single Beds
Superior Double Room, Sea View
9.0Wonderful
14 reviews
- Sea view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Standard Single Room
- City view
- 1 bedroom
- Sleeps 1
- 1 Single Bed
Suite
9.0Wonderful
2 reviews
- Sea view
- 1 bedroom
- Sleeps 3
- 1 King Bed
Quadruple Room
- City view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds and 2 Large Single Beds
Standard Double Room
8.0Very good
2 reviews
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Double Room Standard with Street View
- 23 sq m
- Sleeps 2
Double Room Superior with Sea View
- 25 sq m
- Sleeps 2
Triple Room Superior With Sea View
- 34 sq m
- Sleeps 3
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About the area
Pedro Montt 262, Natales, Magallanes, 6160000
What's nearby
- Costanera - 3 min walk - 0.3 km
- History Museum - 4 min walk - 0.4 km
- Puerto Natales Casino - 8 min walk - 0.7 km
- Plaza de Armas - 9 min walk - 0.8 km
- Cueva del Milodon - 12 min walk - 1.1 km
Getting around
- Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive
- Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km
- Airport shuttle (surcharge)
Restaurants
- Café Artimaña - 6 min walk
- Baguales Brewery & Restaurant - 7 min walk
- Santolla - 6 min walk
- El Bote Resto-Bar - 7 min walk
- Creperia Café y Té - 7 min walk
About this property
Hotel Costaustralis
When visiting Natales, Hotel Costaustralis is a great choice to consider. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.
At a glance
Hotel size
- 110 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is noon
Special check-in instructions
- Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
- Free on-site self-parking
Transfers
- Airport shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Water dispenser
Travelling with children
- Children stay for free (see details)
What to do
- Ecotours nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Sailing nearby
Working away
- 24-hour business centre
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Free bike hire
Facilities
- 1 building/tower
- Built in 1994
- Safe-deposit box at front desk
- Communal living room
- Banquet hall
Accessibility
- Wheelchair-accessible
- Closed-captioned TV
Room amenities
Be entertained
- LED television
- Premium cable channels
Home comfort
- Heating
Sleep well
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- Heated floors
Freshen up
- Private bathroom
- Bath or shower
- Rainfall shower heads
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Complimentary wireless Internet access (speed of 50+ Mbps)
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
Optional extras
- Airport shuttle service is offered for an extra charge
Renovations and closures
The property will be renovating from 24 March 2026 to 31 March 2027 (completion date subject to change). The following areas are affected:
- Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales
Frequently asked questions
Are pets allowed at Hotel Costaustralis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Costaustralis?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Costaustralis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Costaustralis?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Costaustralis?
No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
What is there to do at Hotel Costaustralis and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Costaustralis?
Yes, there's an on-site restaurant.
What's the area around Hotel Costaustralis like?
Hotel Costaustralis is located on the boardwalk, a short 5-minute walk from Puerto Natales Casino and 8 minutes' walk from Plaza de Armas. Travellers love the hotel's prime location.
Have a question?
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Hotel Costaustralis Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
What guests liked
- Breakfast was a highlight with a great selection of food, including made-to-order omelets and a variety of options. (24 reviews)
- The property offers excellent breakfast and convenient access to many nearby restaurants. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationViewBreakfastWaterRestaurantMountainTownsLake8/10 Very good
We had a large suite with direct lake views, although as hotel is on the only main, coast road, it can be quite noisy during the day. Room very nice and can see the other rooms quite a bit smaller.
Food good
Alyson
Alyson, 4-night trip
8/10 Very good
Rooms were clean and bed/pillows all of good quality. Breakfast started at 5.30am which is perfect for all the early starts with the treks and nearby trips. It’s a shame there are no other facilities to make it feel a little bit more luxury like a pool. View from our window was a construction site so not the best! Disappointing to not know this before staying as i think we would have booked elsewhere as we needed a relaxing day before starting the w trek but found it hard to relax in our room!
HANNAH
HANNAH, 2-night trip
8/10 Very good
Great staff
James
James, 2-night trip
10/10 Exceptional
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Lavina
Lavina, 3-night trip
10/10 Exceptional
A perfect stay at a perfect hotel!
Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
Elena Ilieva
Elena Ilieva, 3-night trip
8/10 Very good
Nice location with great scenery. Helpful and nice staff.
Hong Yeong
Hong Yeong, 1-night trip
6/10 Good
Great location beautiful view
Ferial
Ferial, 3-night trip
10/10 Exceptional
Great views of the water from every room.
David
David, 1-night trip
10/10 Exceptional
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
Jeanne
Jeanne, 1-night trip
10/10 Exceptional
Great place to stay
Bruce
Bruce, 2-night trip
8/10 Very good
Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN
Staff helped me with arranging a tour! Decent number that sooke english
Doug
Doug, 3-night trip
2/10 Poor
Terrible service food awful and over priced for the taste
Laura
Laura, 2-night trip
10/10 Exceptional
Best hotel in town!
Nikhil
Nikhil, 2-night trip
10/10 Exceptional
beautiful hotel - wonderful staff - amazing view
Mark
Mark, 1-night trip
10/10 Exceptional
Excellent hotel. Good breakfast.
Juan
Juan, 3-night trip
10/10 Exceptional
awesome place to stay
Michael
Michael, 1-night trip
8/10 Very good
Nice hotel and very convenient!
paulina
paulina, 2-night trip
8/10 Very good
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
John
John, 3-night trip
10/10 Exceptional
Great hotel.
Aumpika
Aumpika, 1-night trip
10/10 Exceptional
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated.
On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good.
The breakfast was the best one I had on my Chile trip.
Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
Mariola
Mariola, 1-night trip
10/10 Exceptional
Beautiful view from the rooms and breakfast area.
william
william, 2-night trip
10/10 Exceptional
Lovely hotel
Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Very good location and great staff!
Esteban
Esteban, 1-night trip
10/10 Exceptional
Great staff and hotel
Colin
Colin, 2-night trip
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