Ahmed and the staff at Dar El Ghalia are very helpful and make visitors feel welcome. French and English are spoken.
The common areas are as grand as you see in the pictures, and are made for relaxing before dinner after a day in the sun. The rooms are clean and spacious (my double room had a sitting area with large sofa, two chairs and a fireplace, comfortable bed, decent sized bathroom).
This hotel is good for travelers who like the idea of staying in a beautiful private home rather than a cookie-cutter chain hotel. Breakfast is an assortment of Moroccan breads, butter and jams, coffee and orange juice. All the expected things like hot water, air conditioning, TV, wifi, and a nice breakfast are here, as well as antiques, plants, and tile details.
While centrally located in the medina near Place Rcif, arrange for a transfer / pickup if you are coming from the train station or airport at night. You will never find the riad your first time through the winding, dark alleyways. While I do believe the area is safe, as a woman traveling alone, I stayed in after dark to avoid any risk.