Meritel Hanoi puts you in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy or Ayurvedic treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a hot tub. The helpful staff and location get great marks from fellow travellers.
Languages
English, Vietnamese
At a glance
Hotel size
64 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is 11:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
Parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Off-site parking nearby (VND 250000 per day; discounts available)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 984000.0 per day
Parking
Parking is available nearby and costs VND 250000 per day (164 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
Also known as
Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi
Frequently asked questions
Does Meritel Hanoi offer free cancellation for a full refund?
Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Meritel Hanoi?
Yes, there's an outdoor pool.
Are pets allowed at Meritel Hanoi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Meritel Hanoi?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Meritel Hanoi?
Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.
What are the check-in and check-out times at Meritel Hanoi?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Meritel Hanoi and nearby?
Meritel Hanoi has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Meritel Hanoi?
Yes, there's an on-site restaurant.
What's the area around Meritel Hanoi like?
Meritel Hanoi is in Old Quarter, a short 8-minute walk from St. Joseph's Cathedral of Hanoi and 10 minutes' walk from Hoan Kiem Lake. Our travellers say that the local area is very walkable.
Meritel Hanoi Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
16 Dec 2024
Murray
Murray, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
KANGMIN
KANGMIN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Allen
Allen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Bob
Bob, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
We loved the Meritel Hanoi! The staff, especially Anh were so lovely and helpful. The location was really great and we really enjoyed our time there. Exceptional service all around!
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Angela
Angela, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Great hotel
We stayed one night and it was so nice. The staff were friendly and helpful. It was very clean and the breakfast was superb. I highly recommend it.
Rhonda
Rhonda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Robyn Susie
Robyn Susie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Fantastic boutique hotel.
Amazing service. They thought of every little detail. They walked across the road to get us safely to the other side. Could not fault the service. Location is fantastic. 5 minute walk to train street. Food market at the end of the street turning left out of the hotel.
g
g, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
the staff was great! They were very helpful and kind. The spa excellent we had an excellent time in Hanoi. Thanks to all the staff!
Romy
Romy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Hotel has great restaurant .. very good service and staff… but at a noisy location…
Han
Han, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Incredible hospitality. Upon arrival we received fruits and tea to enjoy while waiting for check-in. Anh our receptionist was lovely and helped us during our entire stay. She offered great suggestions and advice that made the stay more enjoyable.
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Fantastic staff, lovely hotel
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Mattias
Mattias, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Amazing hotel. Super clean, breakfast is delicious.
Geoffrey
Geoffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Wonderful staff. Great team. Goes above and beyond the level of customer service expected. Excellent hospitality. I will always stay at this hotel.
Inder Mohan
Inder Mohan, 6-night trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
Lovely Property, the staff were amazing!! The only feedback I would have is that they need to have some shade for the pool
LINDA
LINDA, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
All the staffs were amazing. Very nice and helpful!
matthew
matthew, 6-night trip
Verified Orbitz guest review
10/10 Exceptional
4 Sept 2024
Amazingly helpful staff and top class facility
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Thuan An
Thuan An, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Excellent service throughout.
Desmond
Desmond, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Beautiful hotel, extremely clean and well located! Breakfast is so delicious.
Geoffrey
Geoffrey, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
A very nice hotel on the edge of the Old Quarter and close to the modern centre. Extremely nice and helpful staff that make all the difference. Excellent breakfast and very nice rooms. They also offer a range of very nice tours.