The staff was very accommodating, helping us with Shabbat. The building is shabbat-friendly - old-fashioned room keys instead of key cards, only 3-stories high, so we did not need to climb much.
Breakfast every morning was delicious, if you like Israeli-hotel style breakfasts, which we all do.
Location was great. Most of our tours picked up down the street in front of the Prima Kings. There were several synagogues in the neighborhood from which to choose. We were an 18 minute walk from downtown, and less than 30 minutes from the Kotel. The neighborhood is charming.
Although this is no fault of the hotel or staff, be aware that they are tearing down the building across the street. Very loud construction noise was a constant from about 7:30 AM to the evening, and one evening some minor construction noise was audible all night. Again, not the hotel's fault, but it did not make for a restful vacation.
The building is old, and some things need updating. There are only 3 outlets in the room, and one was taken up with the mini refrigerator. So that choice was fridge or bedside light. The outlet next to the other side of the bed was loose, and I could not plug my CPAP machine into it and maintain power, leading to some annoying stretching of the cord all the way across the room to the remaining working outlet.
Other minor issues - the closet had one hanger; maid service removed the hand towel and never replaced it. (But the staff was great about responding to problems like these.)