4/10 Fair
19 Nov 2024
Not The Best
This hotel is only good maybe for one night. I went to go check in and the lady behind the counter was sitting there eating cereal ( did nto even put it down to talk to me), after doing all the paperwork we went up to our rooms on the 2nd floor. We walk into the room and it smells like mildew and it looks like it needs a good old makeover. The worst part was the shower. Evertime you took a shower all the water went onto the floor ( no matter how many towels you used it would not clean it up) The toilet was directly next to the sink so my hubby ( 6'4 320lbs could not fit on the toilet lol. Who ever painted these rooms did a bad job and you can tell. The location is good if you are attending a UA game and the lobby area is pretty clean. they do not have room service so if you need more towels ( which you will because of showers) you have to ask.
My son is a HVAC person and my daughter could not breath so he checked the vents and I almost got sick they were so dirty. I did bring it to the attention of the staff they said " they do not know the last time it was cleaned'
patricia
patricia, 2-night family trip
Verified Hotels.com guest review
