In the heart of Guadalajara, Hotel Frances offers a tranquil retreat with a rooftop terrace and convenient dry cleaning/laundry services. Enjoy top-notch concierge services, tour assistance, and limo transportation - all backed by helpful staff that previous guests have raved about.
US Consulate General Guadalajara - 3 min drive - 2.5 km
Avienda Chapultepec - 3 min drive - 2.7 km
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive
Plaza Universidad Station - 5 min walk
San Juan de Dios Station - 8 min walk
Juarez Station - 14 min walk
Airport drop-off service
Area shuttle (surcharge)
Restaurants
La Chata de Guadalajara - 3 min walk
Starbucks - 2 min walk
Café Boutique Degollado - 2 min walk
Cafe Madrid restaurant Guadalajara - 3 min walk
Chai - 1 min walk
About this property
Hotel Frances
Hotel Frances features a rooftop terrace and puts you only steps from Guadalajara Cathedral. Guests looking for a bite to eat can visit El Molino Rojo, which serves breakfast and lunch. This Colonial hotel is also a short five-minute drive from US Consulate General Guadalajara and Avienda Chapultepec. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Plaza Universidad Station is 5 minutes and San Juan de Dios Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Parking
Height restrictions apply for on-site parking
Transfers
Airport drop-off on request (available 24 hours a day)*
Off-site
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–noon
Shared fridge
Room service
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1610
Safe-deposit box at front desk
Rooftop terrace
Piano
Banquet hall
Colonial architecture
Accessibility
Lift
Room amenities
Be entertained
Digital TV channels
Home comfort
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
El Molino Rojo – This family restaurant serves breakfast, brunch and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 160 to 200 per person
Airport shuttle service is offered for an extra charge of MXN 350 per vehicle
Local area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Does Hotel Frances offer free cancellation for a full refund?
Yes, Hotel Frances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Frances?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 350 per vehicle.
What are the check-in and check-out times at Hotel Frances?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon.
Is there an on-site casino at Hotel Frances?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What's the area around Hotel Frances like?
Hotel Frances is in Downtown Guadalajara, a short 5-minute walk from Plaza Universidad Station and 13 minutes' walk from Hospicio Cabanas.
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Hotel Frances Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
17 Nov 2024
Great place
Anna
Anna, 1-night trip
10/10 Exceptional
9 Nov 2024
Love the ambiance and history, convenient location to everything.
Rick
Rick, 2-night trip
8/10 Very good
18 Sept 2024
Great location for sightseeing!
Enrique
Enrique, 10-night trip
8/10 Very good
9 Nov 2024
Very nice and historic.
Alice
Alice, 2-night trip
10/10 Exceptional
15 Oct 2024
Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Jose
Jose, 3-night trip
6/10 Good
15 Feb 2025
Great location
We stay here because of the Great location, but the room is outdated, very small room and the bathroom was extremely tight. If you’re tall your knees would most likely touch the sink, we had to squeeze to shower. Shower needed a good scrub and very low pressure with the hot water. The hot water was actually warm. Since we like the location we most likely be back but will stay in a bigger room
delia
delia, 4-night trip
10/10 Exceptional
4 Nov 2024
Loved it , workers were so helpful,
Judith
Judith, 1-night trip
10/10 Exceptional
12 Sept 2024
Good hotel on a budget
Mayra
Mayra, 1-night trip
10/10 Exceptional
4 Nov 2024
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Geneva
Geneva, 3-night trip
10/10 Exceptional
29 Sept 2024
It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
David
David, 5-night trip
10/10 Exceptional
20 Oct 2024
Clean and affordable
It’s not my first time that I stayed here and I know them by now, they’re always friendly and treat me not as a client but as someone they see as regular since every year come twice.
Leo
Leo, 7-night trip
10/10 Exceptional
21 Aug 2024
Super location
Josefina
Josefina, 3-night trip
10/10 Exceptional
17 Apr 2024
Beautiful historic building and area.
Anna
Anna, 2-night trip
6/10 Good
19 Sept 2024
Great location and service.
The property needs some work and updating.
JOSE M
JOSE M, 3-night trip
10/10 Exceptional
26 Sept 2024
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Lourdes
Lourdes, 2-night trip
10/10 Exceptional
24 Jun 2024
I liked the colonial ambiance of the hotel and its ideal location near the cathedral. The staff were very helpful with questions and services.
Robert
Robert, 2-night trip
10/10 Exceptional
12 Mar 2024
Really liked the property, beautiful building, in a great area.
David
David, 3-night trip
8/10 Very good
30 Dec 2024
A Stay in a historic monument
The Hotel is a historical monument, so don't expect modern facilities. The attendant clerk seems very busy, so you'll have to wait most of the times to be attended.
The suite was nice, only a few cons, the room was 2 bed, but only one warm blanket. this is winter season, so expect cold. called the clerk to get another warm blanket, it never arrived.
The rooms are old, so expect some minor issues. Still has its beauty.
Recommended mostly for guests who don't expect a modern accomodation.
Verified traveller
1-night trip
8/10 Very good
24 Jul 2024
Finca historica
Soledad
Soledad, 2-night trip
8/10 Very good
1 Sept 2024
Nostalgic, beauty.
Hotel is outdated, poor lighting, but over all it takes back in time.
Miguel
Miguel, 1-night trip
2/10 Poor
17 Dec 2024
The whole hotel is always dark, the internet and telephone conection didn't work. I felt so unsafe I almost left the hotel the first night.The street where it is located is dirty,
They put you a bracelet for "safety " for what? they don't even offer breakfst or anything.
I will never go back there. Expedia should Not sponsor that ugly hotel
Julieta
Julieta, 6-night trip
10/10 Exceptional
13 Apr 2024
Nice Historical Building. Right in the centre of Guadalajara.!
Griffin
Griffin, 2-night trip
6/10 Good
21 Apr 2024
Great location
It was clean
Susan
Susan, 3-night trip
10/10 Exceptional
21 Feb 2024
We liked this historical Hotel. Comfortable
Marta
Marta, 2-night trip
10/10 Exceptional
21 Nov 2023
It was a true delight to be staying at the oldest hotel in Guadalajara. So
Much charm and close to everything in the town centre. The staff were helpful with taxis and excursions and the sort. A very pleasant stay indeed