Checkin was alright. Basic functional rooms with a lot of visible wear and tear marks everywhere. Definitely need a deep cleaning.
When we came back to the room at 10 pm, we discovered no hot water in the taps/shower. The receptionist(Sarah) told me to check the circuit breakers and then discovered that the boiler controller was switched off. She came to the room, switched it on and left. After waiting for 10-15 mins, I called her again and she told us to wait an hour to get hot water. That means no shower till 11 pm!! When I asked her why hot water wasn’t checked before allocating the room, she started giving reasons like the boiler was programmed to run three times a day, the previous customer used all hot water, housekeeping are not supposed to check hot water,etc. On questioning why I wasn’t provided that information at the check in, she accused me of doing drama over hot water. Finally she provide another room and I had to go and check if hot water was in there.
So definitely a rude and unprofessional receptionist made my stay not great.
No air con, had to leave the windows open all night. it was so noisy outside. Barely slept.
Definitely avoidable hotel