I love this modern, well decorated hotel, very close to the main square and to the pedestrian Jiron Kima, with pkenty of restaurants, cafes, pharmacies, ice cream shps etc. Staff was very professional and friendly, willing to make our stay the best experience. They booked for us the transport to Juliaca airport and carried our suit cases to the minibus. The only limitation is that the hotel street and the adjacent Jiron Lima were pedestrian only. That was not a real inconvenience since tours'operators sent someone to pick us from the hotel and 2 or 3 blocks where the bus or minivan was stationed. And we left for Juliaca airport, the hotel staff carried our suit cases to the minivan that would take us to the airport. Great breakfast buffet, with fruit, scramble eggs, different options to make a sandwich. Granola, yogurts, natural juices. oatmeal etc etc plus coffee, and different teas and infusions. I strongly recommend this hotel that provides excelent service for a budget friendly rate. I found then via Expedia, like all the rest oh hotels in this 3 week trip.