Located near a train station, Holiday Inn BERN-WESTSIDE, an IHG Hotel is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. Other highlights include a bar/lounge, a steam room and a children's pool.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
144 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Children's club*
Pets
Pets stay for free (dogs only)
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (CHF 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
1 – On-site family restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for CHF 55 per night
Children's club access is available for an extra charge
Parking
Covered self-parking costs CHF 18.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn BERN-WESTSIDE
Holiday Inn Hotel BERN-WESTSIDE
Holiday Inn Bern-Westside Hotel Bern
Holiday Inn BERN-WESTSIDE Hotel
Holiday Inn BERN WESTSIDE
Frequently asked questions
Does Holiday Inn BERN-WESTSIDE, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn BERN-WESTSIDE, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn BERN-WESTSIDE, an IHG Hotel?
Yes, there's a children's pool.
Are pets allowed at Holiday Inn BERN-WESTSIDE, an IHG Hotel?
Yes, dogs stay free.
Is parking offered on site at Holiday Inn BERN-WESTSIDE, an IHG Hotel?
Yes. Self-parking costs CHF 18.00 per day. Electric car charging is available.
What are the check-in and check-out times at Holiday Inn BERN-WESTSIDE, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn BERN-WESTSIDE, an IHG Hotel?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (9-min drive) is nearby.
What is there to do at Holiday Inn BERN-WESTSIDE, an IHG Hotel and nearby?
Holiday Inn BERN-WESTSIDE, an IHG Hotel has a spa and a steam room.
Are there restaurants at or near Holiday Inn BERN-WESTSIDE, an IHG Hotel?
Yes, there's an on-site restaurant, 1.
What's the area around Holiday Inn BERN-WESTSIDE, an IHG Hotel like?
Holiday Inn BERN-WESTSIDE, an IHG Hotel is in Bethlehem, a short 1-minute walk from Westside.
Holiday Inn BERN-WESTSIDE, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Irma Rojas
Irma Rojas, 4-night trip
Verified Hotels.com guest review
4/10 Fair
22 Sept 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Close to a big mall. Public swimming pool. Clean.
Luc
Luc, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2024
Daniel
Daniel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jul 2024
Daniel
Daniel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
Fahmida
Fahmida, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Eleftherios
Eleftherios, 2-night family trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
very clean and comfy
Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Lukasz
Lukasz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2024
Perfect Location
This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Brittany
Brittany, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2024
Nancy
Nancy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2024
Razvan Stefan
Razvan Stefan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Feb 2024
Great place. Great swimming park
Andres
Andres, 2-night trip
Verified Expedia guest review
4/10 Fair
19 Nov 2023
Not worth the money
The first room shower drain didn't work and nearly floodwd the bathroom.
The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets).
Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2023
Ueli
Ueli, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2023
What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel.
Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Neil
Neil, 2-night family trip
Verified Wotif guest review
2/10 Poor
6 Sept 2023
sabileh
sabileh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2023
Diane
Diane, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Aug 2023
Decent stay
Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
alan
alan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2023
Daniel
Daniel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2023
Comfortable hotel with a perk!
Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Andrea
Andrea, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2023
Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Claudine
Claudine, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2023
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2023
Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.