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Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Two entrance doors with glass panels and the inscription 'ACE 20' above each.
Experience the unique blend of art and nature in our inviting lobby, featuring a stunning abstract piece, a vintage photograph, and a door leading to a serene outdoor space.
Welcome to Excelsior, where friendly staff are always ready to assist you.
Relax in a stylish room with a curved sofa, coffee table, and armchair, surrounded by dark paneling and a large woven rug.
Enjoy a drink at the bar, where a bartender serves a variety of beverages.
Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is £148
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

Stay productive with a desk, comfortable chair, and compact kitchenette.

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(49 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

Relax in a spacious room with a large bed, two nightstands, and a wooden headboard.

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Relax in a stylish space with a curved sofa, coffee table, and large window.

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Relax in this serene bedroom with a large bed, sofa, and TV, offering a peaceful view of the outside.

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

Cozy retreat with a plaid bedspread, bedside table, and natural light pouring in through the window.

Standard Room, 1 Double Bed (Small)

7.8 out of 10
Good
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

Cozy retreat with a plaid bedspread, bedside table, and natural light pouring in through the window.

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

Two single beds with wooden frames and checkered duvets, bedside tables, lamps, and radios.

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Bunk)

Sleep comfortably in this compact room with a bunk bed arrangement and sink.

Standard Room, 2 Single Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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8.8 out of 10, Excellent, 1,689 reviews
The price is £156
includes taxes & fees
10 Aug - 11 Aug
Arlo NoMad
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Herald Square are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Ace Hotel New York?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an on-site restaurant, Koloman.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travellers give top marks for the hotel's prime location.

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Ace Hotel New York Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Shower
Bed
Ambience
Bathroom
Bar
Water

What guests liked

  • The property's location offers easy access to plenty of dining options and the on-site restaurant provides a great experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Staff was friendly & great location!
Jeff, 3-night trip

10/10 Excellent

Great location and service.
Tong, 3-night trip

8/10 Good

Great location
Michael, 2-night trip

10/10 Excellent

Great location, clean, and rooms are quite spacious!
Jenny, 2-night trip

10/10 Excellent

Great location and artsy feeling hotel with friendly staff.
Natasha, 1-night trip

10/10 Excellent

Great location and easy
Chris, 1-night trip

8/10 Good

Great location
Nicholas, 6-night trip

10/10 Excellent

Cool place with a unique feel. Enjoyed the service also.
Evan, 3-night trip

8/10 Good

Excellent - had a few issues with the room but the staff were amazing and got me into the correct room in the end.
Greg, 5-night trip

10/10 Excellent

The location is brilliant! The lobby has everything you need, which is great because there is no coffee in the room. The staff was wonderful and the room was spacious. I’ll be back!
Wendy, 2-night trip

4/10 Poor

Great location but overpriced
peter, 2-night trip

8/10 Good

It's a great location!
James, 4-night trip

10/10 Excellent

the service is great and the room we stayed was also nice for the price! also the location is very good, right next to the empire state building.
Ryoko, 2-night trip

8/10 Good

pretty nice
Caden, 2-night trip

10/10 Excellent

Clean room, friendly staff, good location.
Çaglar, 1-night trip

10/10 Excellent

This hotel was top-notch! My stay was excellent, and the staff was exceptional! There was a bar to purchase coffee and croissant sandwiches in the morning, which was great since we were on the go. The rooms were uniquely decorated. My bed was super comfortable and the shower was one of the best I've ever experienced. I would highly recommend and stay here again!
Carolyn, 3-night trip

8/10 Good

Fun decor, very masculine vibe. Smells like leather, very dark in lobby. Good location. Bed comfortable but base a bit futon like. I liked that there was a gym and bagel shop on site. Clean and I enjoyed pigeon visitors at window!
Janice Lynn, 4-night trip

8/10 Good

It’s good experience,
Hideaki, 8-night trip

10/10 Excellent

Terrific hotel. Wonderful aesthetic, great, friendly and considerate service.
Brian, 3-night trip

8/10 Good

Good
Raymond, 1-night trip

6/10 Okay

Average condition.
fan, 2-night trip

6/10 Okay

Room was dark and smelled.
Jennifer, 2-night trip

10/10 Excellent

Chic boutique hotel. Good amenities. Staff is very helpful. lots to do around the area within walking distance
Pooja, 3-night trip

8/10 Good

Nice stay
Kerim, 4-night trip

6/10 Okay

Room was a lot smaller than expected. Air condition wasn’t working properly and room was very dimly lit. Could hear several other guests all night while trying to sleep. Wasn’t a relaxing experience at all. Probably the last time staying here. Has gone quite downhill from what it was.
Curt, 3-night trip