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Oriental Suites Hotel & Spa

4.0 star property
Lakefront hotel with spa, near Hoan Kiem Lake

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Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Premium bedding, pillow-top beds, minibar, in-room safe
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Point of interest
Reception
In the heart of Hanoi, Oriental Suites Hotel & Spa offers a serene retreat with a coffee shop, dry cleaning services, and Romance restaurant. Unwind with a body wrap or massage at the onsite spa and stay connected with in-room WiFi. Helpful staff and an ideal location have left lasting impressions on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is £68
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suites, big balcony

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Dong Xuan Market - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

When you stay at Oriental Suites Hotel & Spa, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 19 per room (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.

Also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Oriental Suites Hotel & Spa offer free cancellation for a full refund?

Yes, Oriental Suites Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Suites Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Oriental Suites Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 19 per room one way.

What are the check-in and check-out times at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Oriental Suites Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Oriental Suites Hotel & Spa also has a spa.

Are there restaurants at or near Oriental Suites Hotel & Spa?

Yes, Romance offers Vietnamese cuisine.

What's the area around Oriental Suites Hotel & Spa like?

Oriental Suites Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 6 minutes' walk from Dong Xuan Market. The local area is walkable and popular with nature enthusiasts.

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Oriental Suites Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Choice for Hanoi
The hotel is very well situated in Hanoi close to a lot that would want to see The staff is helpful and extremely friendly
Veronique, 1-night trip

10/10 Exceptional

Great hotel and good lokation. They could though improve the breakfast.
3-night trip

10/10 Exceptional

Beautiful and friendly staff
The staff is amazing
Veronique, 5-night trip

10/10 Exceptional

Fun in Hanoi
The staff was great. Location was great for shopping and dinning in the old quarter. Night market was just outside the front door as well as the hop on hop off bus.
joann, 5-night trip

10/10 Exceptional

Another great stay
The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything
Jennifer, 9-night trip

10/10 Exceptional

A very nice hotel in the city center, quiet and walkable.
Radka, 1-night trip

10/10 Exceptional

Good place in the old town
Good place to stay in the old town. Stayed there twice and would recommend.
Vladimir, 2-night trip

8/10 Very good

location great! safe area fantastic shower clean and comfortable bed ac good
Jason, 2-night trip

10/10 Exceptional

Super solid hotel in great location
Clean hotel in excellent location in Old Quarter. Breakfast was large and included. Staff was always super nice.
Kristen, 3-night trip

10/10 Exceptional

Good stay in the old city centre
It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location.
Vladimir, 1-night trip

10/10 Exceptional

we head a good stay. Location is the best.
Son, 1-night trip

10/10 Exceptional

Great property matched by great staff.
Natalie, 3-night trip

10/10 Exceptional

property is roomy and clean. Staff are excellent and helpful.
Lawrence, 6-night trip

10/10 Exceptional

Friendly and helpful staff
Kaitlin, 3-night trip

10/10 Exceptional

Fantastic location and service, nice people.
The manager and team give excellent service from top to bottom. Front desk super friendly and helpful. Good Spa, housekeeping, breakfast - everything was great.
Ken, 6-night trip

10/10 Exceptional

Friendly and helpful staff. The hotel is in the old quarter and everything within few steps.
Eduardo, 1-night trip

10/10 Exceptional

Excellent hotel for families with connecting rooms. Great location and friendly staff.
Maria, 2-night trip

10/10 Exceptional

Friendly staff , great breakfast , located at centre of old quarter with walking distance to Dong Xuan market , Hoan Kiem lake and Railway street .
Sarath, 4-night trip

10/10 Exceptional

The staff at this hotel were brilliant. We had an issue with the air conditioning in our room and they resolved it so quickly. The location is also fantastic. We’d stay here again for sure!!
2-night trip

8/10 Very good

Great stay, some minor issues
Great stay, but our room had a malfunctioning bathroom fan, so there were some smell. Nothing big. Breakfast is amazing, with a la carte dining and super tasty tea and coffee. Crew are so helpful and kind.
Andreas, 2-night trip

10/10 Exceptional

Great location, excellent rooms. Most friendly staff, willing to help. Great buffet breakfast.
Maria, 1-night trip

10/10 Exceptional

Oriental Suites is a very fine hotel with excellent staff, nice rooms, good spa treatments and a perfect location. EVERYTHING is at a walkable distance.
Franklin, 3-night trip

10/10 Exceptional

The staff were amazing here. The breakfast was just perfect. The hotel was in the Old Qtr- in a great position. We will stay again. Thank you Oriental Adam & Karen
adam, 1-night trip

10/10 Exceptional

Staff were ver accommodating, courteous and helpful. Great central location and excellent value for money.
Greg, 1-night trip

10/10 Exceptional

Thanks ☺️
Nicole, 1-night trip