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Relais & Chateaux Hotel Castel Fragsburg

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When you stay at Relais & Chateaux Hotel Castel Fragsburg, you'll be within a 10-minute drive of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Prezioso**, one of 2 restaurants, serves Regional cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £466
includes taxes & fees
11 Oct - 12 Oct

Why we love this property

Culinary experiences galore
Local flavours shine at 2 restaurants serving regional cuisine with garden views. A bar, buffet breakfast, and in-room champagne cater to every culinary whim.
Nature meets comfort
Situated in a rural mountainous area, this hotel offers farming classes and hiking trails. Guests can dine al fresco or relax at the picnic area.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

A room with a wooden floor, a four-poster bed, a vanity with a mirror, a television, and floral wallpaper.

Superior Double Room

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite

A room with a green textured wall, a wooden sofa, a standing lamp, and a mannequin on a stand.

Luxury Suite

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a floral wallpaper, a bed, a chair, a table, and a mirror.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A wooden bed with a green and white patterned bedspread, flanked by two nightstands with lamps, in a room with wooden paneling and a large wardrobe.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a bed, a chair, a desk with a lamp, a TV, and a window with curtains.

Deluxe Double Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Adlerhorst)

A wooden deck with a table and chairs, overlooking a mountainous landscape.

Suite (Adlerhorst)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Via Fragsburg 3, Merano, BZ, 39012

What's nearby

  • Trauttmansdorff Castle Gardens - 8 min drive - 4.5 km
  • Rametz Castle - 11 min drive - 5.9 km
  • Schiller Park - 13 min drive - 6.9 km
  • Merano 2000 Ropeway - 13 min drive - 7.0 km
  • Merano Thermal Baths - 16 min drive - 8.0 km

Getting around

  • Bolzano (BZO) - 49 min drive
  • Gargazzone Gargazon Station - 20 min drive
  • Vilpiano-Nalles Station - 21 min drive
  • Tel/Töll Station - 24 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Tanner - ‬12 min drive
  • ‪Miramonti Boutique Hotel - ‬17 min drive
  • ‪Engele - ‬13 min drive
  • ‪Bar Vittoria - ‬12 min drive
  • ‪McDonald's - ‬13 min drive

About this property

Relais & Chateaux Hotel Castel Fragsburg

  • When you stay at Relais & Chateaux Hotel Castel Fragsburg, you'll be within a 10-minute drive of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Prezioso**, one of 2 restaurants, serves Regional cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre.

At a glance

Hotel size

    • 24 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10:30 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle available 24 hours a day*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Farming classes
  • Pro golf lessons
  • Hiking/biking trails
  • Ropes course
  • Helicopter/aeroplane tours
  • Bike tour information
  • Golf lessons nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Skiing lessons nearby
  • Winery tours nearby
  • Fishing nearby

Working away

  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1624
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Heilspa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Prezioso** – This fine-dining restaurant specialises in Regional cuisine and only serves dinner. Reservations are required. Open select days.
Restaurant Orangerie – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.10 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 49 for adults and EUR 49 for children
  • Airport shuttle service is offered for an extra charge of EUR 9999 per vehicle (one-way. Maximum occupancy 9999)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 2 November and 2 April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs EUR 9999 (one-way)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from April to November
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021051A12DG24HFJ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano

Frequently asked questions

Is Relais & Chateaux Hotel Castel Fragsburg currently open?

The property is closed between 2 November and 2 April.

Is there a pool at Relais & Chateaux Hotel Castel Fragsburg?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Relais & Chateaux Hotel Castel Fragsburg?

Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Relais & Chateaux Hotel Castel Fragsburg?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Relais & Chateaux Hotel Castel Fragsburg?

Yes, an airport shuttle is available. The charge is EUR 9999 per vehicle one-way.

What are the check-in and check-out times at Relais & Chateaux Hotel Castel Fragsburg?

Check-in start time: 2 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.

What is there to do at Relais & Chateaux Hotel Castel Fragsburg and nearby?

Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Hotel Castel Fragsburg also has a seasonal outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Relais & Chateaux Hotel Castel Fragsburg?

Yes, there are 2 on-site restaurants, featuring al fresco dining, Regional cuisine and garden views.

What's the area around Relais & Chateaux Hotel Castel Fragsburg like?

Relais & Chateaux Hotel Castel Fragsburg is located a short 15-minute walk from Fragsburg Waterfall.

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