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Hotel San Marco

3.0 star property
Adventure hotel with pool bar, connected to the convention centre, near Basilica of San Frediano

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Marco

Lobby
Front of property
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Exterior
Double or Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is £119
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Renovated in 2020
Select Comfort bed
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Front of property – evening/night
Hotel Ilaria
Pool
Airport transfer
Parking available
Free WiFi
9.4 out of 10, Exceptional, (1002)
The price is £83
includes taxes & fees
24 Nov - 25 Nov
Hotel Ilaria
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About the area

Map
Via San Marco 368, Lucca, LU, 55100

What's nearby

  • Basilica of San Frediano - 14 min walk
  • Piazza dell'Anfiteatro - 15 min walk
  • Guinigi Tower - 17 min walk
  • Palazzo Pfanner - 17 min walk
  • Cathedral of St Martin - 3 min drive

Getting around

  • Pisa (PSA-Galileo Galilei) - 41 min drive
  • Lucca San Pietro a Vico Station - 5 min drive
  • Lucca Ponte a Moriano Station - 8 min drive
  • Lucca Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Piazza Santa Maria - ‬11 min walk
  • ‪Atelier Damiano Carrara - ‬6 min walk
  • ‪Il Pastaro - ‬10 min walk
  • ‪Locanda Buatino - ‬6 min walk
  • ‪Bar La Fenice SRL - ‬8 min walk

About this property

Hotel San Marco

When visiting Lucca, Hotel San Marco is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

Afrikaans, Dutch, English, French, German, Italian

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Winery release events
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 23 December and 6 January.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 18 per night
  • Rollaway beds are available for EUR 40 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8 PM
  • The seasonal pool is open from April to October

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March until 31 March.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 01306970466

Also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Is Hotel San Marco currently open?
The property is closed between 23 December and 6 January.
Does Hotel San Marco offer free cancellation for a full refund?
Yes, Hotel San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Marco?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8 PM.
Are pets allowed at Hotel San Marco?
Yes, dogs are welcome. There's a charge of EUR 5 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hotel San Marco?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Hotel San Marco?
Check-in start time: 2:30 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel San Marco and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation nearby includes cave exploring, ecotours and segway hire. Enjoy amenities such as a seasonal outdoor pool and a garden.
What's the area around Hotel San Marco like?
Hotel San Marco is in Lucca Historical Center, a short 6-minute walk from Walls of Lucca and 15 minutes' walk from Piazza dell'Anfiteatro.

Hotel San Marco Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful Interlude
Excellent front office staff - from the desk to the barista. Easy walk to the walled city - about 3-4 blocks, resulting in a tranquil setting over the pool.
Marcia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I will be back!
I recently had the pleasure of staying at this wonderful hotel, and I can't express enough gratitude for the exceptional service I received during my visit. From the moment I arrived, the reception team—Ina, Francesco, and Fabio—made me feel warmly welcomed. Their friendly demeanor and helpful tips about the area truly set the tone for a fantastic stay. The breakfast service was a highlight of my mornings. Although I regret not catching the names of the staff who attended to us, their attentiveness and care did not go unnoticed. They created such a cheerful atmosphere, ensuring that everything was well-stocked and that we were comfortable. It was a lovely way to start each day! Additionally, the room cleaning service was top-notch. The staff ensured my room was spotless and cozy, and I appreciated the little touches that made my stay even more enjoyable. Lastly, a shout-out to Italo at the bar! His cocktails were a delight, and his friendly conversation added a special touch to my evenings. Overall, this hotel exceeded my expectations, and I left feeling refreshed and grateful for the wonderful experiences provided by the amazing staff. I highly recommend it to anyone looking for a memorable stay!
Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

ENRIQUE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Giorgio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Lovely hotel, great staff. The best welcome and service we have had on this trip so far. Comfortable beds, really clean rooms. Good selection at breakfast. About a 15 min walk to the walled city.
Pamela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luigi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Lucca
Our stay at hotel San Marco couldn't have gone any better. We were impressed by the friendliness of all the staff, who made our stay even better. The whole hotel was very clean, including of course our room. We also enjoyed the pool to cool down after a hot day walking around the city. The location is great as well, just a stone's throw away from the city centre and close to local restaurants outside (we received great recommendations too from the staff)
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!!
The warmth and friendliness of the staff is wonderful. We only stayed one night and wish we could have stayed longer. An excellent hotel.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love
Love
SAMUEL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location to the city was great , and the staff were very welcoming
Philip, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent outdoor area
Karen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great service!
Melinda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
We were fortunate to stay in the lower villa which was fabulous. With its own outdoor garden space and furniture we could relax at any time of day or evening. Breakfast was very good with an excellent selection of continental foods as well as eggs, sausage and bacon.
Mrs E, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small and friendly hotel within walking distances of Lucca walls and river. Staff treated us like royalty- nothing was too much. Needed a dip in the refreshing pool after humidity of Lucca. Breakfast was brilliant and even had bacon and scrambled eggs.
Jane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The Hotel San Marco is a modern hotel with every amenity for the traveler, including hotel bicycles and umbrellas! The location is just a few safe, walkable blocks to the historic walled city. A large buffet breakfast selection starts the day, and a glass of wine at the pool area is a welcome rest at the end af the day. Every staff member is cheerful, helpful and accommodating. We highly recommend this hotel.
Evelyn, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff make this hotel!! Everyone was lovely. Great location and loved being able to sit at the pool after a day. Ina was wonderful.
Elizabeth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Nicolas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Both my wife and myself felt that the staff person on the front desk really made this hotel special. She was efficient, knowledgeable, provided great directions to the old city and her English is excellent! Very helpful and friendly. The other staff were very good.
Richard, 1-night romance trip
Verified Expedia guest review