Discover Hotel San Marco, where cycling enthusiasts and relaxation seekers unite. Unwind at the poolside bar or coffee shop, explore the garden, and enjoy a breakfast buffet. With free in-room WiFi and multilingual staff available 24/7, you'll feel right at home.
When visiting Lucca, Hotel San Marco is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Languages
Afrikaans, Dutch, English, French, German, Italian
At a glance
Hotel size
42 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
What to do
Private winery tours
Winery release events
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped hire nearby
Skydiving nearby
Zip-lining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1992
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Seasonal outdoor pool
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Accessible airport shuttle
Raised toilet seat
Lowered plug sockets in bathroom
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way. Maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 23 December and 6 January.
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for EUR 18 per night
Rollaway beds are available for EUR 40 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8 PM
The seasonal pool is open from April to October
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March until 31 March.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 01306970466
Also known as
Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca
Frequently asked questions
Is Hotel San Marco currently open?
The property is closed between 23 December and 6 January.
Does Hotel San Marco offer free cancellation for a full refund?
Yes, Hotel San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Marco?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8 PM.
Are pets allowed at Hotel San Marco?
Yes, dogs are welcome. There's a charge of EUR 5 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hotel San Marco?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Hotel San Marco?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel San Marco and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation nearby includes cave exploring, ecotours and segway hire. Enjoy amenities such as a seasonal outdoor pool and a garden.
What's the area around Hotel San Marco like?
Hotel San Marco is in Lucca Historical Center, a short 6-minute walk from Walls of Lucca and 15 minutes' walk from Piazza dell'Anfiteatro.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel San Marco Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Oct 2024
Clean, convenient, friendly staff, good breakfast.
Charles
Charles, 1-night trip
10/10 Exceptional
24 Oct 2024
very friendly hotel personnel!
TADEUSZ
TADEUSZ, 5-night trip
10/10 Exceptional
30 Aug 2024
Great location and staff
Rooms were clean and comfortable beds and pillows
Highly recommended
emily
emily, 2-night trip
10/10 Exceptional
15 Sept 2024
Friendly and helpful staff, excellent location near old Lucca. Great breakfast.
Jay
Jay, 1-night trip
10/10 Exceptional
10 Jul 2024
Location to the city was great , and the staff were very welcoming
Philip
Philip, 2-night trip
8/10 Very good
3 Sept 2024
Very good staff and service.
William
William, 2-night trip
10/10 Exceptional
8 Oct 2024
The hotel localtion is greaf, walking distance from the city walls.
The attitude of the staff is great, always trying to help and make you feel comfortable.
Ignacio
Ignacio, 1-night trip
10/10 Exceptional
2 Oct 2024
Wonderful staff. Fantastic breakfast buffet. Quiet and modern room. Location is easy walk to town along quiet neighborhood street. Parking is plentiful. A truly lovely experience. I highly recommend this hotel.
Charla
Charla, 2-night trip
10/10 Exceptional
15 Oct 2024
Wonderful Interlude
Excellent front office staff - from the desk to the barista. Easy walk to the walled city - about 3-4 blocks, resulting in a tranquil setting over the pool.
Marcia
Marcia, 1-night trip
10/10 Exceptional
14 Sept 2024
Highly recommended
Lovely hotel, great staff. The best welcome and service we have had on this trip so far. Comfortable beds, really clean rooms. Good selection at breakfast. About a 15 min walk to the walled city.
Pamela
Pamela, 2-night trip
8/10 Very good
1 Sept 2024
The apartment was beautifully furnished and well equipped. The staff were friendly helpful and efficient.
Anil
Anil, 3-night trip
10/10 Exceptional
5 Jul 2024
Excellent outdoor area
Karen
Karen, 2-night trip
10/10 Exceptional
22 Jul 2024
Excellent!!
The warmth and friendliness of the staff is wonderful. We only stayed one night and wish we could have stayed longer. An excellent hotel.
Robert
Robert, 1-night trip
10/10 Exceptional
19 Jun 2024
Great place to stay
We were fortunate to stay in the lower villa which was fabulous. With its own outdoor garden space and furniture we could relax at any time of day or evening.
Breakfast was very good with an excellent selection of continental foods as well as eggs, sausage and bacon.
Mrs E
Mrs E, 2-night trip
10/10 Exceptional
27 Apr 2024
Good location, Fabio went out of his way helping us find the best spots
peter
peter, 2-night trip
10/10 Exceptional
21 May 2024
The staff make this hotel!! Everyone was lovely. Great location and loved being able to sit at the pool after a day. Ina was wonderful.
Elizabeth
Elizabeth, 4-night trip
10/10 Exceptional
25 Jul 2024
Perfect for couples
Amazing! The perfect modern boutique hotel with the nicest staff and the greatest location, 10 minutes walk from the city.
Soren
Soren, 3-night trip
10/10 Exceptional
23 Jun 2023
Fantastic hotel, quiet, clean, and staff very friendly and helpful.
Deborah
Deborah, 7-night trip
10/10 Exceptional
21 Apr 2024
Staff is very friendly and helpful. Have good knowledge of local authentic italian restaurants. Overall is was a great stay.
Peter
Peter, 1-night trip
10/10 Exceptional
30 Jun 2024
Great service!
Melinda
Melinda, 1-night trip
10/10 Exceptional
8 Jun 2024
We had a great time here - even with baby and dog. Thanks to all the friendly staff. Hope to see you again.
Markus
Markus, 3-night trip
10/10 Exceptional
12 Dec 2023
The perfect hotel for my business stay
Tom
Tom, 3-night trip
10/10 Exceptional
28 Aug 2022
Great location and very clean with great buffet
Steve
Steve, 4-night trip
10/10 Exceptional
23 Jul 2024
Great place to stay in Lucca
Our stay at hotel San Marco couldn't have gone any better. We were impressed by the friendliness of all the staff, who made our stay even better. The whole hotel was very clean, including of course our room. We also enjoyed the pool to cool down after a hot day walking around the city. The location is great as well, just a stone's throw away from the city centre and close to local restaurants outside (we received great recommendations too from the staff)
Verified traveller
1-night trip
10/10 Exceptional
15 Jun 2024
Small and friendly hotel within walking distances of Lucca walls and river. Staff treated us like royalty- nothing was too much. Needed a dip in the refreshing pool after humidity of Lucca. Breakfast was brilliant and even had bacon and scrambled eggs.