Adjacent to a golf course, Grand Hôtel d'Orleans is a great choice for a stay in Albi. Guests can visit the fitness centre for a workout or grab a bite to eat at Le Goulu, which serves breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights. Fellow travellers say good things about the overall property condition.
Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 10 per night)
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Shared fridge
Room service (limited hours)
Travelling with children
Playground
Children's menu
What to do
Public winery tours
Hiking/biking trails nearby
Working away
3 meeting rooms
Co-working spaces
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry service
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Piano
Communal living room
Fitness centre
Adjacent to a golf course
Swimming pool
Art gallery on-site
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Bath or shower
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Dining
Le Goulu – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.31 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between 21 February and 27 February.
The following facilities are closed on Sunday and Saturday:
Restaurant
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per night
Parking
Self-parking costs EUR 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts major credit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Albi Best Western
Best Western Albi
Grand d'Orleans
Grand d'Orleans Albi
Grand Hôtel d'Orleans
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Hotel
Grand Hôtel d'Orleans Hotel Albi
Frequently asked questions
Is Grand Hôtel d'Orleans currently open?
The property is closed between 21 February and 27 February.
Does Grand Hôtel d'Orleans offer free cancellation for a full refund?
Yes, Grand Hôtel d'Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hôtel d'Orleans?
Yes, there's a pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Grand Hôtel d'Orleans?
Yes, dogs are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hôtel d'Orleans?
Yes. Self-parking costs EUR 10 per night.
Is an airport shuttle service offered by Grand Hôtel d'Orleans?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hôtel d'Orleans?
Check-in start time: 3 PM; check-in end time: 8 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Grand Hôtel d'Orleans and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a fitness centre and a garden.
Are there restaurants at or near Grand Hôtel d'Orleans?
Yes, there's an on-site restaurant, Le Goulu.
What's the area around Grand Hôtel d'Orleans like?
Grand Hôtel d'Orleans is in the heart of Albi, a short 1-minute walk from Albi-Ville Station and 9 minutes' walk from Albi Old Town.
Grand Hôtel d'Orleans Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Sept 2024
Superb
Great stay once again
Colin
Colin, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Aug 2024
Eleanor
Eleanor, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Jul 2024
Ema
Ema, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jun 2024
Sarlat
Adequate place and central location.
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 May 2024
The main location foto on this site app & others as well *IS NOT THE ACTUAL LOCATION*.
The ad pic suggests the hotel is riverside; it is actually across from the train station.
That said, the staff is great, although the rooms are underequipped: limited outets, barely-supplied bathrooms, minimal coffee service, etc.
mark
mark, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Jun 2023
Elias
Elias, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2023
Friendly staff, great location by 10 minutes walk to the city's landmarks, 100 meters from train station and 15 minutes walk to the bus station Albi Gare Routieres, easy to connect with other cities like Castres, Cordes Sur Ciel.
Great for families, friends or couples looking for getaways in the South of France.
Elias
Elias, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2022
Very efficient, clean and centrally located.
Elaine
Elaine, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 Aug 2022
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Jun 2022
The hotel is very well isolated from the exterior, but the isolation is almost in existent between rooms. Wake up at 6 morning because of a neighbor taking a shower!
Fadi
Fadi, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2021
It was clean, cute, and simple. You will like this hotel and its location.
Brian
Brian, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 Aug 2021
annie
annie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2021
Happy we found this place.
We have travelled for medically and treatment. Hotel is a good location and staff very helpfull. Food is good and we shall be booking again next month
Graham
Graham, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2021
Very comfortable
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2019
Raymond
Raymond, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2019
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2019
The service could not have been better. Also, The restaurant La Goulu was a treat. Breakfast is quite nice and more than a simple continental buffet. Would definitely stay there again.
Nous avons passé un très bon séjour à l’hôtel. En plus, le restaurant La Goulu était très bon et la nourriture était bien préparée. Le petit déjeuner inclus est copieux et très bon. J’y resterai facilement si on reviens sur Albi.
Verified traveller
5-night family trip
Verified Expedia guest review
4/10 Fair
15 Apr 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Apr 2019
Great Albi Hotel
Great hotel and restaurant, parking is difficult, but free.
William
William, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2018
Fraydoon
Fraydoon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2018
Yaira
Yaira, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2018
Grand Orleans Hotel across from Albi-ville Gare
Great hotel, staff was so very helpful, especially Rachidi (spelling?). Clean, coffee and tea in the room. Quiet. I would recommend it highly. Price great, too. Walking distance to Albi was maybe 15 minutes. The Tourist office is the first stop, helpful on directions for transportation to Chateau du Bosc using a blabla car after the Toulouse-Laurtrec musee and Cathedrale in Albi. A wonderful town and a very good hotel.
Sandra L
Sandra L, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Jul 2018
I had to switch rooms due to faulty AC
Got moved to a tiny room with no deadlock
AC did work however
Staff were very helpful and friendly
Jonny
Jonny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2017
Good hotel and great value.
Really nice hotel with plenty of free parking opposite. Friendly helpful staff, would definitely use again.
Eileen
Eileen, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
25 May 2017
Nice Hotel by Railroad Station
Hotel was 15 minute walk from old town, next to Railroad station where you can park free.