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Mama Shelter Rennes

4.0 star property
Rennes hotel with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Interior detail
Reception
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
The price is £96
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection

Spa
Pet-friendly
Parking available
Free WiFi
9.6 out of 10, Exceptional, (424)
The price is £155
includes taxes & fees
1 Jan - 2 Jan 2025
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection
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About the area

Map
3 Place de la Trinite, Rennes, FRANCE, 35200

What's nearby

  • Rennes Cathedral - 1 min walk
  • Place des Lices - 1 min walk
  • Le Couvent des Jacobins - 5 min walk
  • Centre Hospitalier Universitaire de Rennes - 19 min walk
  • Place de la Gare - 20 min walk

Getting around

  • Rennes (RNS-Saint-Jacques) - 18 min drive
  • Pontchaillou Station - 17 min walk
  • Rennes Station - 20 min walk
  • Rennes (ZFJ-Rennes SNCF Train Station) - 21 min walk
  • Sainte Anne Station - 5 min walk
  • Republique Station - 7 min walk
  • Saint-Germain Station - 9 min walk

Restaurants

  • ‪Fox and Friends Pub - ‬1 min walk
  • ‪Delirium café - ‬2 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Scoop - ‬3 min walk
  • ‪La Crêperie Rennaise - ‬3 min walk

About this property

Mama Shelter Rennes

Located near a train station, Mama Shelter Rennes is a great choice for a stay in Rennes. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include 4 bars/lounges, an indoor pool and a sauna. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Sainte Anne Station is 5 minutes and Republique Station is 7 minutes.

Languages

English, French, German

At a glance

Hotel size

  • 119 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 total)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Communal living room
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

Also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Frequently asked questions

Does Mama Shelter Rennes offer free cancellation for a full refund?
Yes, Mama Shelter Rennes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mama Shelter Rennes?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Mama Shelter Rennes?
Yes, cats and dogs stay for free, with a limit of 1 total. Food and water bowls are available.
Is parking offered on site at Mama Shelter Rennes?
Sorry, there's no on-site parking at Mama Shelter Rennes.
What are the check-in and check-out times at Mama Shelter Rennes?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Mama Shelter Rennes and nearby?
Mama Shelter Rennes has 4 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Mama Shelter Rennes?
Yes, there are 3 on-site restaurants.
What's the area around Mama Shelter Rennes like?
Mama Shelter Rennes is a short 5-minute walk from Sainte Anne Station and 5 minutes' walk from Le Couvent des Jacobins.

Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Great hotel chain the always offers good location and good staff to make you feel welcome.
Joanna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stuart, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A R, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Not what I signed up for…but that’s life!
I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Madeline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Berenice, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tobias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bianca White, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Unique!
Alec, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Unique!
Alec, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Dong, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel - would stay again
Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommend
Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Elena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

City Center location
Michelle, 3-night trip
Verified Expedia guest review

8/10 Very good

where is Mama?
Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
CHarles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

2/10 Poor

Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
wei min, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend to anyone staying in Rennes
Andrew, 5-night trip
Verified Expedia guest review

8/10 Very good

Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.
Tina, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.
Lockey, 18-night trip
Verified Expedia guest review

10/10 Exceptional

beautiful property
CHARLTON, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very quiet and safe. The pool are spa was super clean and the pool temperature was perfect. Comfortable bed and a/c climate control was superb.
Sandra, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Super accueil
Accueil très sympathique et efficace Chambres très comfortable - decors original et location très centrale. Belle vue du restaurant.
Olivier, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great please very high end for the area, very good location basically in the middle of everything, cab will drop you off in the public parking lot 10 meters for the main entrance, security at the doors in the evening huge court yard with out door seating, secret bar open late. All access to the floors is by room card only so nice and safe. Pool is by reservation only so make it at time of check in it’s very nice and clean so is the sauna. Rooftop restaurant is also very cool DJ and blah blah blah very trendy. If you have small kids make sure to put the child lock on the tv as all the movies are free including some the kids shouldn’t be watching. We went with 2 kids (pre teen and teen) they enjoyed. Also by the check in desk there are some items for sale for adults so just keep to you left when you walk to the elevators, 50 euro a night deposit ***, no shampoo provided no nose napkins soap was there this not an issue there is a mini mart 2 min away or take some with you. Every Saturday huge massive farmers market basically at the entrance to the hotel absolutely amazing, raw seafood, fruits veggies and so much more. At the other end cooked foods cold cuts and breads, baked goods
Olga, 3-night family trip
Verified Expedia guest review