2/10 Poor
3 Mar 2024
BEWARE!!!!
I had high expectations for this hotel. Based on the review, I expected professionalism and comfort. After paying online (EVERYTHING), I had issues at checkout. Even though I had proof of payment of my stay through Hotels.com, the agent at reception still asked me to pay for additional taxes. I mentioned to him that I paid for it online while showing him the receipt. He insisted that I should pay an additional $7 in USD to cover for city taxes. Mind you my original invoice was paid in CAD. This is utterly disappointing and pure thief.
Jean-Paul
Jean-Paul, 1-night trip