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Palazzo Alexander Hotel

4.0 star property
City centre Lucca Historical Center hotel with bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Alexander Hotel

Junior Suite Tosca with balcony | Balcony view
Bar (on property)
Junior Suite | Down duvets, minibar, in-room safe, individually furnished
Lobby sitting area
Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is £94
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down duvets, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Down duvets, minibar, in-room safe, individually furnished

Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use | Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, individually furnished

Family Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Front of property – evening/night
Hotel Ilaria
Pool
Airport transfer
Parking available
Free WiFi
9.4 out of 10, Exceptional, (1002)
The price is £97
includes taxes & fees
22 Nov - 23 Nov
Hotel Ilaria
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About the area

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Palazzo Pfanner - 5 min walk
  • Piazza Napoleone - 6 min walk
  • Guinigi Tower - 7 min walk
  • Piazza dell'Anfiteatro - 8 min walk
  • Cathedral of St Martin - 10 min walk

Getting around

  • Pisa (PSA-Galileo Galilei) - 38 min drive
  • Peretola Airport (FLR) - 57 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Lucca San Pietro a Vico Station - 10 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬2 min walk
  • ‪Osteria da Rosolo - ‬5 min walk
  • ‪Bollicine d'Autore - ‬3 min walk
  • ‪Franklin'33 - ‬4 min walk

About this property

Palazzo Alexander Hotel

Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and comfortable guest rooms.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Adjacent to a golf course

Accessibility

  • Wheelchair-accessible
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Does Palazzo Alexander Hotel offer free cancellation for a full refund?
Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Alexander Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Palazzo Alexander Hotel?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.
What are the check-in and check-out times at Palazzo Alexander Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Palazzo Alexander Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course.
What's the area around Palazzo Alexander Hotel like?
Palazzo Alexander Hotel is in Lucca Historical Center, a short 5-minute walk from Palazzo Pfanner and 5 minutes' walk from Walls of Lucca.

Palazzo Alexander Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff
Great staff, very helpful
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brendan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved Hotel Alexander
Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
Shelley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and fantastic staff. Would highly recommend.
Mathew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A family owned business and it showed! The staff were very courteous, helpful and friendly. Nothing was too much trouble. I would stay there again because of the staff! Breakfast great.
Susan, 1-night family trip
Verified Expedia guest review

6/10 Good

Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
Sean, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gem in Lucca
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
Susan L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
Bolivar, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel and staff in a wonderful location!
Fantastic staff. Lovely breakfast available at good hours. The air-con unit in our room was quite loud but incredible! Great shower. Really comfortable bed and pillows. Located just inside the walls of Lucca, but away from the busy areas so really quiet. Short walk away is a drinking fountain where we topped up our water bottles each day. Worth noting that you can hear everything those in the rooms around (next to/above) are doing (showering, hairdryer, going to the toilet....) so if you are a light sleeper bring ear plugs! After we checked in during the early evening, we rested for a while before going out for dinner. When we returned the front door was locked and the lights at reception were off. A member of staff then came over and let us in. Turns out we were meant to leave our key at reception when going out but we had no idea! So they thought everyone was in bed as no missing keys... Never had to do this before (but then again can't remember the last time I had an actual room key and not card) and we weren't told when we checked in or when we went out (although the person on reception when we went out was busy so perhaps they would have mentioned it if they saw us leave). No curfew, they just lock the front door and turn off the lights if everyone is in bed but there is a night porter around if you need help/want to go out. So make sure you leave your key at reception!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

So very quaint, and nicely appointed. The staff was so welcoming, and proud of the facility.
Dan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Nicholas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Carole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
John, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Graduation trip
Helpful staff and excellent accommodations for a historic building. Breakfast was delicious every day.
Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful visit
Wonderful people work there and helped so much to make our visit me. Especially Emilio, Roberto and Mario. Good location. Being within the Lucca medieval walls made the trip a cultural , historic and art Italian experience.
Betsy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Charming building. Very helpful staff.
Frank, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay during festival weekend
Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.
rani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
Susan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Brandy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Delightful hotel . So beautiful and comfortable easy to walk everywhere. Highly recommend
Anne, 3-night romance trip
Verified Expedia guest review

8/10 Very good

we loved the breakfast. And the beds were soft and comfy. It was an old building but very charming. The staff was very helpful. The bathroom has some deferred maintenance. The showerhead does not stay in place. And the sink stopper doesn’t work. but overall, we had a very pleasant day and we got to see Eric Clapton who was in town.
Kathleen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cathy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Cathy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience great service such nice and helpful people
Barbara, 2-night trip
Verified Expedia guest review