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ASURE Cleveland Rotorua

Rotorua motel with outdoor pool

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When visiting Rotorua, ASURE Cleveland Rotorua is a great choice to consider. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Playground on-site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
£69
includes taxes & fees
2 Nov - 3 Nov

Room options

Showing 11 of 11 rooms
A bathroom with a shower, a towel rack, and a small shelf with toiletries.
A hotel room with a large bed, two bedside tables, a window with curtains, and a white tiled wall.
A corner of a room with a tiled floor and a shelf holding various items including tea packets and a striped cloth.
A modern room with a kitchenette, a dining area with chairs, a TV on a wooden stand, and a black leather chair.

Budget Studio

Wonderful
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
A small, clean bathroom with a toilet, a toilet paper holder, and a window with a frosted glass pane.
A room with a bed, a green sofa, a window with curtains, a door, and a radiator.
A hotel room with two single beds, a wooden nightstand, a white brick wall, and a window with sheer curtains.
A compact kitchen with a stainless steel sink, a black countertop, a white refrigerator, and a window overlooking a garden.

1 Bedroom Apartment

Exceptional
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
A bathroom with a toilet, a glass-enclosed shower, and white tiled walls.
A living room with a TV, red sofas, a dining table, and a large window with curtains.
A room with two beds, a window with curtains, a wall-mounted artwork, and a metal shelf unit.
A room with two beds, a bunk bed, a window with curtains, and a door with a handle.

2 Bedroom Apartment

Wonderful
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
A modern bathroom with a toilet, sink, and towel rack.
A modern living room with two blue sofas, a chandelier, and a kitchen in the background.
A bedroom with a large bed, a bench, and a chandelier.
A living room with a flat-screen TV, a white entertainment unit, a blue sofa, wicker chairs, and a chandelier.

3 Bedroom Cottage

Wonderful
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A room with two beds, a desk, and a window with curtains.
A hotel room with two beds, a window with sheer curtains, a shelf with decorative items, and a painting on the wall.
A modern kitchen with white cabinets, a dining area with a white table and black chairs, and a view of the outside through a window.

Family 2 Bedroom Apartment

Very good
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds
A bathroom vanity with a mirror, a white sink, a towel holder with a towel, and a bottle of hand soap.
A room with a bed, a window with curtains, and an air conditioning unit.
A bedroom with a large bed, a nightstand, a lamp, an air conditioning unit, and a painting on the wall.
A hotel room with two single beds, a small table, a wall-mounted painting, and a window with sheer curtains.

Pool View 2 Bedroom Apartment

Wonderful
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
A bathroom with a white vanity, a towel rack, a mirror, and a window.
A living room with a flat-screen TV, a wooden TV stand, a dining table with chairs, and a sofa.
A room with two beds, each with a floral-patterned duvet, a window with a curtain, and a radiator on the wall.
A room with a white brick wall, a table with four wicker chairs, a metal trash bin, and a white shelving unit with a kettle on top.

1 Bedroom Family Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
A modern bathroom with a glass shower enclosure, a white sink with a mirror above it, and a towel rack with a blue towel.
A hotel room with two beds, a TV, a desk, and a chair.
A hotel room with two beds, a chair, a desk, and a large window with curtains.
A compact kitchen with white cabinets, a built-in microwave, a kettle, and a window with a view of trees and mountains.

Deluxe Studio

Wonderful
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
A kitchen with a built-in microwave, a stainless steel sink, light-colored cabinets, and a window with a view of a mountain and street lights.
A hotel room with a bed, a desk, a chair, a television, and a mirror.
A hotel room with a bed, a desk with a television, a chair, a bedside table, and a window with curtains.
A hotel room with two beds, a TV, a desk, and a chair.

Budget Studio

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
A modern bathroom with a white vanity, a toilet with a grab bar, and a large mirror.
A hotel room with a bed, a chair, a TV, and a window with curtains.
A modern bathroom with white tiles, a shower with a curved glass door, and a grab bar on the left.
A compact kitchen with white cabinetry, a microwave, and a refrigerator. A dining area with a table and chairs is visible in the background.

Accessible Deluxe Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
A single-story house with a pitched roof, a front porch, and a chimney.
A swimming pool with a clear blue sky, surrounded by greenery and buildings in the background.
A motel sign, a red building with a white fence, and a hill in the background.
A single-story house with a pitched roof, a front porch, and a chimney.

Deluxe Studio

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Kuirau Park - 5 min walk - 0.4 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Eat Street - 18 min walk - 1.5 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Izumi Japanese Restaurant - ‬13 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪CBK Craft Bar & Kitchen - ‬17 min walk

About this property

ASURE Cleveland Rotorua

  • When visiting Rotorua, ASURE Cleveland Rotorua is a great choice to consider. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 31 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Barbecue grills

Travelling with children

  • Playground
  • Trampoline

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does ASURE Cleveland Rotorua offer free cancellation for a full refund?

Yes, ASURE Cleveland Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ASURE Cleveland Rotorua?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at ASURE Cleveland Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at ASURE Cleveland Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at ASURE Cleveland Rotorua and nearby?

Have fun with nearby activities such as hiking and zip-lining. Additional recreation on-site includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. ASURE Cleveland Rotorua also has a picnic area and a garden.

Does ASURE Cleveland Rotorua have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around ASURE Cleveland Rotorua like?

ASURE Cleveland Rotorua is a short 7-minute walk from Lake Rotorua and 9 minutes' walk from Rotorua Hospital.

Have a question?

Get instant answers with AI powered search of property information and reviews.

ASURE Cleveland Rotorua Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.4

Staff & service

8.2

Property conditions & facilities

What guests liked

  • The property's pools, including the heated pool and thermal spas, were a highlight for many guests, with some describing them as perfect for families and a great way to relax. (26 reviews)
  • The property's thermal pool and hot tubs were a highlight, providing a relaxing experience for guests. (11 reviews)
  • The hot tubs were very relaxing and a wonderful addition to the property. (8 reviews)
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Popular mentions

RoomService staffBedChildrenLocationKitchenBathroomFamily friendlyTrampolinesTrip
Verified review

8/10 Very good

Very clean and comfortable…very friendly supportive staff….great for families withthe big pool,trampoline.We enjoyed our stay for a weekend in Rotorua.
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10/10 Exceptional

Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
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10/10 Exceptional

Excellent service from the staff that went the extra mile to make our stay comfortable!
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10/10 Exceptional

Great staff, enjoyed the mineral hot spa.
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10/10 Exceptional

Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Verified review

8/10 Very good

Spotless room and lovely staff
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10/10 Exceptional

Very clean, friendly staff, geo-thermal pools were awesome
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10/10 Exceptional

Wonderful staff.
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10/10 Exceptional

Staff were very friendly and helpful
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10/10 Exceptional

Room was spotless and in great condition. The staff we friendly & helpful
Verified review

8/10 Very good

Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Verified review

10/10 Exceptional

Good facilities, very clean and comfortable awesome pool
Verified review

10/10 Exceptional

Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
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10/10 Exceptional

Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
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10/10 Exceptional

Super friends staff and clean rooms. The outdoor heated pool is just fabulous and so are the thermal spas. Thanks so much
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10/10 Exceptional

Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
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10/10 Exceptional

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
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10/10 Exceptional

This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
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10/10 Exceptional

Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
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6/10 Good

-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
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10/10 Exceptional

Loved the heated swimming pool and the hot mineral bathhouse!
Verified review

8/10 Very good

Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Verified review

10/10 Exceptional

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
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8/10 Very good

Family trip

Very welcoming & helpful staff. Loved the pools.
Verified review

8/10 Very good

Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend