ASURE Cleveland Rotorua

Motel with outdoor pool, near Polynesian Spa

Choose dates to view prices

Mon 12 Jan
Sun 18 Jan
January 2026
11
February 2026
Escape to Cleveland Thermal Motel, where you can unwind in the hot springs or spa tub. Connect to WiFi in your room and enjoy an outdoor pool, barbecue grills, and a playground. The helpful staff has left a lasting impression on previous guests.
Excellent

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Playground on-site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
£86
includes taxes & fees
11 Feb - 12 Feb

Room options

Showing 9 of 9 rooms
Budget Studio | Bathroom | Shower, free toiletries, hair dryer, towels
Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Budget Studio

Wonderful

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
1 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
1 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

1 Bedroom Apartment

Exceptional

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
2 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV
2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

2 Bedroom Apartment

Wonderful

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
3 Bedroom Cottage | Bathroom | Shower, free toiletries, hair dryer, towels
3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi
3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi
3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom Cottage

Wonderful

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed
Family 2 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
Family 2 Bedroom Apartment | In-room dining

Family 2 Bedroom Apartment

Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds
Pool View 2 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Pool View 2 Bedroom Apartment

Wonderful

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
1 Bedroom Family Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV
1 Bedroom Family Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
1 Bedroom Family Apartment | In-room dining

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
Deluxe Studio | Bathroom | Shower, free toiletries, hair dryer, towels
Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Studio

Wonderful

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
Accessible Deluxe Studio | Bathroom | Shower, free toiletries, hair dryer, towels
Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Kuirau Park - 5 min walk - 0.4 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Rotorua Hospital - 9 min walk - 0.8 km
  • Eat Street - 16 min walk - 1.4 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪KFC - ‬12 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Subway - ‬9 min walk

About this property

ASURE Cleveland Rotorua

ASURE Cleveland Rotorua puts you a short five-minute drive from Polynesian Spa and Skyline Rotorua. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 31 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Barbecue grills

Travelling with children

  • Playground
  • Trampoline

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does ASURE Cleveland Rotorua offer free cancellation for a full refund?

Yes, ASURE Cleveland Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ASURE Cleveland Rotorua?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at ASURE Cleveland Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at ASURE Cleveland Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at ASURE Cleveland Rotorua and nearby?

Have fun with nearby activities such as hiking and zip-lining. Additional recreation on-site includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. ASURE Cleveland Rotorua also has a picnic area and a garden.

Does ASURE Cleveland Rotorua have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around ASURE Cleveland Rotorua like?

ASURE Cleveland Rotorua is a short 3-minute walk from Kuirau Park and 7 minutes' walk from Lake Rotorua.

Have a question?

Get instant answers with AI powered search of property information and reviews.

ASURE Cleveland Rotorua Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The property features a range of pools, including heated and mineral pools, which were enjoyed by guests for relaxation and rejuvenation. (21 reviews)
  • The on-site hot pools and mineral spa were a soothing and relaxing treat for guests. (8 reviews)
  • The property features multiple indoor hot tubs and a warm pool, providing a relaxing experience for guests. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffBedChildrenLocationKitchenFamily friendlyBathroomCottageShower

10/10 Exceptional

Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Johan, 1-night trip

8/10 Very good

Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Sharyn, 2-night trip

10/10 Exceptional

Amazing stay definitely stay again !!
Kerenapu, 2-night trip

10/10 Exceptional

Good facilities, very clean and comfortable awesome pool
Scotty, 2-night trip

8/10 Very good

Really nice stay. Mineral pools and heated pool were a great addition. Everything seemed pretty new and the staff were friendly and helpful
3-night trip

10/10 Exceptional

Service and friendly staff made for a very pleasant stay.
Richard, 1-night trip

10/10 Exceptional

We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
Erica, 1-night trip

8/10 Very good

Family trip

Very welcoming & helpful staff. Loved the pools.
Sheryl, 3-night trip

10/10 Exceptional

Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Shaun, 1-night trip

10/10 Exceptional

We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Tara J, 2-night trip

10/10 Exceptional

Excellent motel, we really enjoyed our stay
Natalie, 2-night trip

10/10 Exceptional

Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Misty, 3-night trip

10/10 Exceptional

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Theresa, 1-night trip

10/10 Exceptional

This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️
John Paul, 1-night trip

8/10 Very good

Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Gary, 1-night trip

10/10 Exceptional

Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Sunita, 1-night trip

10/10 Exceptional

Would highly recommend! Wonderful service!
jacqueline, 2-night trip

10/10 Exceptional

Loved the heated swimming pool and the hot mineral bathhouse!
Riley, 4-night trip

10/10 Exceptional

Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Dundee, 2-night trip

10/10 Exceptional

nice place to relax and enjoy the mineral pools
Tim, 1-night trip

10/10 Exceptional

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Ricky, 3-night trip

8/10 Very good

Gem of a place to stay

The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
Irene, 2-night trip

10/10 Exceptional

Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Sarina, 2-night trip

10/10 Exceptional

Always a great time away, close to towns and attractions! See you again soon!!
Richard, 2-night trip

10/10 Exceptional

We absolutely loved our stay in the Cottage. So comfortable, charming & well appointed. Great facilities with the lovely pool, hot springs and play area for the kids. The hospitality was fantastic - would highly recommend.